1. Venkat Kallagunta Mobile: +1-832 682 5967
Email: vkallagunta@gmail.com
Professional Summary:
 Experienced Software Testing Professional with 7 + years strong practice in QA industry, hands-
on expertise in System Testing, Integration testing and end to end testing which comprise Web, I
pad application(s) and Web services
 As onsite coordinator, handling Client Interactions and driven Offshore Activities
 Documenting design specifications, deployment plans, and other system-related documentation
 Duties include participating in all aspects of the Software Testing Life Cycle (STLC) from
Requirements gathering to the Test Closure
 Experience of overseeing the design, development and implementation of software testing
solutions
 Strong hands-on experience in different testing tools like QC, ALM, Jira and TFS etc.
 Experience working with Sales Performance Management Tool such as Varicent (ICM)
 Experience in working with ETL Tool such as SSIS
 Involved in the preparation of RTM and Test Plan
 Proven experience working under development methodologies such as; Agile, Scrum
 Analyzed requirements during the requirements analysis phase of projects and keep track of the
new requirements from the Project
 Track and report upon testing activities, including testing results, test case coverage, required
resources, defects discovered and their status, performance baselines, etc.
 Experienced in preparing daily, weekly, monthly and test cycle reports and generate suitable test
metrics based on the project demand
 Investigation and resolution of operational problems in conjunction with other engineering and
technical personnel
 Assist in performing any applicable maintenance to tools used in Testing and resolve issues
 Possess strong problem solving skills with ability to follow project standards and procedures as
per client specification
 Good understanding and working knowledge in SDLC/STLC and CMM QA Processes
Domain Expertise
Domain Specific Area in Domain
Experience
(Months)
Insurance Compensation Management 36
Media Programs scheduling 6
Retail Energy Customer Enrollments/ Finance & Remittance/Billing 52
Technical Expertise
Technology / Classification Manual Testing / Database Testing / Test Management
Primary Skills
Experience
(Months)
Secondary Skills
Experience
(Months)
Manual Testing 94 VSS 47
SQL Server 2005 & 2008 41 SharePoint portal 36

2. Oracle 24
Mainframes 24
Additional Skills ETL Testing, Mainframes Testing and I pad App testing
Education
Degree Qualification College / University / Institution
Year of
Passing
MCA MCA Kakatiya University, Warangal Apr 2008
Professional Activities, Certifications & Training attended
Course / Certification Name Institution Year Duration
ISTQB Foundation level Primora Testing Excellence 2008 2 months
Engagement Overview
Project Name Direct Energy – US North Start Date Nov 2015
Client Direct Energy, TX, USA End Date Till date
Project Location New York, NY
Team Size
handled (If
applicable)
2
Role / Responsibilities Quality Analyst
Project Description: As part of the Direct Energy brand consolidation effort, Energetix & Bounce brand
customers are moved to the Direct Energy brand
Contribution:
• Analyze the business requirements and preparation of test estimations and test plan and test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents
• Point of Contact from Offshore for iterations, Deployment activities, tracking and reporting the
environment issues of the application
• Administering the team activities and guiding the team as POC
• Involved in performing Smoke, Functional, Integration, System and Regression testing
• Review and determining the root cause of the issues in addition to identifying defects
• Using HP ALM for documenting test cases and Defect management
• Imparting trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: Discovery CIS, SQL Server Management Studio 2012 and SharePoint Portal
Page 2

3. Operating System: Windows 7.0
Project Name
Direct Energy – Direct Your Plan, Direct Your Energy
Phase 2, POGO - Renewals and NEST RHR
Start Date Jun 2015
Client Direct Energy, TX, USA End Date Oct 2015
Project Location Houston, TX
Team Size
handled (If
applicable)
2
Role / Responsibilities Quality Analyst
Contribution:
• Analyze the business requirements and preparation of test estimations and test plan and test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents
• Point of Contact from Offshore for iterations, Deployment activities, tracking and reporting the
environment issues of the application
• Administering the team activities and guiding the team as POC
• Involved in performing Smoke, Functional, Integration, System and Regression testing
• Review and determining the root cause of the issues in addition to identifying defects
• Using Quality Center for documenting test cases and Defect management
• Imparting trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: Peace CIS, SQL Developer and SharePoint Portal
Operating System: Windows 7.0
Project Name Direct Energy – Texas Tablet, Direct Your Energy Phase 1 Start Date Nov 2014
Client Direct Energy, TX, USA End Date
May
2015
Project Location Hyderabad
Team Size
handled (If
applicable)
N/A
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Onsite POC, analyze the business requirements and preparation of test
estimations and test plan and test scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents
• Point of Contact from Offshore for iterations, Deployment activities, tracking and reporting the
environment issues of the application
• Involved in performing Smoke, Functional, Integration, System and Regression testing
• Review and determining the root cause of the issues in addition to identifying defects
• Using Quality Center for documenting test cases and Defect management
• Imparting trainings, streamlining and maintaining Project understanding and KT Documents
Page 3

4. • Responsible to deliver agreed deliverables on time to the client
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: I pad 3 Air
Operating System: ios 7
Project Name Direct Energy – USN Order Cycle Overhaul (OCO) Start Date Feb 2014
Client Direct Energy, TX, USA End Date Nov 2014
Project Location Hyderabad
Team Size
handled (If
applicable)
4
Project Description: The migration of USN online journey (Web) will be moved from the existing Discovery
platform to Fire Engine Platform where customer can enroll for Electric or Gas commodities through Direct
energy (DER)
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Onsite POC, analyze the business requirements and preparation of test
estimations and test plan and test scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents
• Point of Contact from Offshore for iterations, Deployment activities, tracking and reporting the
environment issues of the application
• Administering the team activities and guiding the team as POC
• Involved in performing Smoke, Functional, Integration, System and Regression testing
• Review and determining the root cause of the issues in addition to identifying defects
• Using Quality Center for documenting test cases and Defect management
• Imparting trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: Discovery CIS SQL Developer, SharePoint Portal
Operating System: Windows 7.0
Project Name Direct Energy – Smart Thermostat Start Date Mar 2013
Client Direct Energy, TX, USA End Date Feb 2014
Project Location Hyderabad
Team Size
handled (If
applicable)
NA
Project Description: The purpose of the project is to launch a smart thermostat solution in order to acquire
new customers, retain customers, enable cross sell as well as create deeper customer relationships. The
Smart Thermostat will provide the following benefits for DE:
- Build loyalty with current customers by creating a differentiated, value added experience that customers
appreciate and wouldn’t want to lose if they switch, increasing retention
- Acquire new energy customers
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5. - Lift customer engagement and satisfaction
- Improve cross-sales of Direct Energy services
- Give potential customers another reason to consider DE at time of sale
- Differentiate from competitive energy providers
- Establish a mechanism/Tool that enables Demand Response
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Onsite POC, analyze the business requirements and preparation of test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Involved in Performing Smoke, Functional, Integration, System and Regression testing.
• Validation of transactions triggered from different interfaces also confirming the Conflict
resolutions in MW components Web Sphere MQ’s and B2B PINE.
• Review and determining the root cause of the issues in addition to identify defects
• Using Quality Center for documenting test cases and Defect management
• Administering the team activities and guiding the team as POC
• Imparting Trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: JAVA, Oracle, Pega Test Management Framework, PuTTY, SQL Developer, FileZilla, VSS,
SharePoint Portal, API
Operating System: Windows 7.0 and Windows XP
Project Name Direct Energy – Finance & Remittance Start Date Apr 2012
Client Direct Energy, TX, USA End Date Mar 2013
Project Location Hyderabad
Team Size
handled (If
applicable)
4
Project Description: Finance& Remittance is one of the modules where Customer pays the power bill via
online line Account Manager or CSR pays the bill as per the customer request and those payment details
will get updated in PEACE application the next day. PEACE is application of DE where it has all the
Customers information pertaining to Bill payment details etc.
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Client SME’s, analyze the business requirements and preparation of test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Point of Contact between Developers and Testers for iterations, Deployment activities, tracking
and reporting the environment issues of the application
• Involved in Performing Smoke, Functional, Integration, System and Regression testing.
• Validation of transactions triggered from different interfaces also confirming the Conflict
resolutions in MW components Web Sphere MQ’s and B2B PINE.
• Review and determining the root cause of the issues in addition to identifying defects
Page 5

6. • Using Quality Center for documenting test cases and Defect management
• Administering the team activities and guiding the team as POC
• Imparting Trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: JAVA, Oracle, Pega Test Management Framework, PuTTY, TOra, FileZilla, VSS, SharePoint
Portal, PIVOT
Operating System: Windows 7.0 and Windows XP
Project Name Farmers- ICE (Incentive Compensation Express) Start Date Sep 2011
Client Farmers, LA, USA End Date Mar 2012
Project Location Hyderabad Team Size handled (If applicable) 4
Project Description: The ICE Project involves the installation and configuration of the Varicent Sales
Performance Management product to meet the Farmers needs for Incentive Compensation. ICE will replace
the current ACS application – Folio processing and AMF file. The Varicent product will be integrated with the
current ACS inbound and outbound data feeds with minimal impact to the source/target applications. The
primary objective of the ICE implementation is to provide an integrated solution encompassing all aspects of
incentive compensation management .It enables Incentive Admin Operations and Technology to create
accurate plan calculations, manage dispute and produce a Pay File. In addition, the solution will provide
end-users a Web Interface to access Reports
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Client SME’s, analyze the business requirements and preparation of test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Application and System Integration Test of all Inbound and Outbound interfaces using the test
cases designed to target the newly implemented change requests in the QA environment
• Testing the Varicent Report values against Interface values
• Preparing coverage analysis report on business requirements
• Actively involved in Functional, System and Regression testing phases
• As a POC, responsible in guiding the team to achieve Project milestones and coordinating the
Team’s day to day developments. Handling status calls, preparing and delivering various project
deliverables
• Using Quality Center for documenting test cases and Defect management
• Updating the Understanding Documents by Release
Environment: Manual Testing, Varicent and SQL Server 2005, Quality Center 9.0, Mainframes
Operating System: Windows XP
Project Name Direct Energy – Finance & Remittance Start Date Apr 2011
Client Direct Energy, TX, USA End Date Aug 2011
Project Location HOUSTON, TX, USA Team Size handled (If applicable) NA
Project Description: Finance& Remittance is one of the modules where Customer pays the power bill via
online line Account Manager or CSR pays the bill as per the customer request and those payment details
Page 6

7. will get updated in PEACE application the next day. PEACE is application of DE where it has all the
Customers information pertaining to Bill payment details etc……..
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Client SME’s, analyze the business requirements and preparation of test
scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Point of Contact between Developers and Testers for iterations, Deployment activities, tracking
and reporting the environment issues of the application
• Involved in Performing Smoke, Functional, Integration, System and Regression testing.
• Validation of transactions triggered from different interfaces also confirming the Conflict
resolutions in MW components Web Sphere MQ’s and B2B PINE.
• Review and determining the root cause of the issues in addition to identifying defects
• Using Quality Center for documenting test cases and Defect management
• Administering the team activities and guiding the team as POC
• Imparting Trainings, streamlining and maintaining Project understanding and KT Documents
• Responsible to deliver agreed deliverables on time to the client
• Involved in Defect Triage Meetings
• Involved in analysis of UAT defects and Production issues
• Sending daily and weekly status reports to all stake holders
Environment: Manual Testing, Peace and Oracle Toad, Mercury Quality Center
Operating System: Windows XP
Project Name HBO – Open Deploy Start Date Dec 2010
Client HBO, NY, USA End Date Apr 2010
Project Location NY, USA Team Size handled (If applicable) N/A
Project Description: Open Deploy is content replication software which deploys the content from the
development servers to different servers as part of the process. It consumes the messages using the Java
Messaging services from the upstream applications and forwards the messages to the respective servers. It
uploads the videos, images and respective metadata files to the designated servers so that the end users can
access the videos.
Role / Responsibilities QA Analyst
Contribution:
• Interacting with Client SME’s, analyze the business requirements and preparation of test scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Point of Contact between Developers and Testers for iterations, Deployment activities, tracking and
reporting the environment issues of the application
• Developed Traceability Matrix to track requirements as per Requirement List and Acceptance Criteria
(RLAC).
• Performing Smoke, Functional, Integration, System and Regression testing.
• Review and determining the root cause of the issues in addition to identifying defects
• Using Quality Center for documenting test cases and Defect management
• Involved in Defect Triage Meetings
Page 7

8. • Sending daily and weekly status report to all stake holders
Environment: Manual Testing, Team Site, Oracle Toad, JIRA
Operating System: Windows XP/7
Project Name Farmers- ICE (Incentive Compensation Express) Start Date Oct 2008
Client Farmers, LA, USA End Date Dec 2010
Project Location Hyderabad Team Size handled (If applicable) 3
Project Description:
The ICE Project involves the installation and configuration of the Varicent Sales Performance Management
product to meet the Farmers needs for Incentive Compensation. ICE will replace the current ACS application
– Folio processing and AMF file. The Varicent product will be integrated with the current ACS inbound and
outbound data feeds with minimal impact to the source/target applications. The primary objective of the ICE
implementation is to provide an integrated solution encompassing all aspects of incentive compensation
management .It enables Incentive Admin Operations and Technology to create accurate plan calculations,
manage dispute and produce a Pay File. In addition, the solution will provide end-users a Web Interface to
access Reports
Role / Responsibilities Quality Analyst
Contribution:
• Interacting with Client SME’s, analyze the business requirements and preparation of test scenarios
• Designing and review of test cases, TCI, Data Sheets referring to Business and Technical
documents.
• Application and System Integration Test of all Inbound and Outbound interfaces using the test cases
designed to target the newly implemented change requests in the QA environment
• Testing the Varicent Report values against Interface values
• Preparing coverage analysis report on business requirements
• Actively involved in Functional, System and Regression testing phases
• As a POC, responsible in guiding the team to achieve Project milestones and coordinating the
Team’s day to day developments. Handling status calls, preparing and delivering various project
deliverables
• Using Quality Center for documenting test cases and Defect management
• Updating the Understanding Documents by Release
Environment: Manual Testing, Varicent and SQL Server 2005, Quality Center 9.0
Operating System: Windows XP
Page 8