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White paper
>220
product launches
in 20 countries
supported since 2009
>7,100
sales reps
Executive summary
Emerging markets offer significant untapped sales potential for biopharma companies, but bringing a
new product to these markets can be complicated, costly and time consuming. This paper outlines the
obstacles small and mid-sized biopharma companies face when entering emerging markets, the benefits
and risks of different market access strategies, and how to choose an approach that delivers the most long
term value to their business.
Emerging markets:
Four entry strategies for small
and midsized companies
Evangelos Tryfonidis, Vice President of Business Development, Emerging Markets
Executive summary	1
Great potential, unknown risk 	3
The right market strategy for you 	 3
1. Work with a big pharma partner 	 4
2. Work with a distributor	 5
3. Go it alone 	 5
4. Partner with a global commercial solutions provider 	 6
How to choose 	 7
References 	 7
About the author	8
Table of contents
3 | www.quintiles.com
Great potential, unknown risk
There is no question that emerging markets represent a significant opportunity for the biopharmaceutical
industry. The growth and increased age of local populations, improved prosperity, and government
initiatives to bolster access to better healthcare are predicted to drive sector growth that will likely
continue in the coming years. And the need in the communities for more robust pharmaceutical treatment
options is substantial. Populations in these countries suffer from myriad chronic health issues, including
diabetes, cancer, heart disease and others. China and India currently have the world’s highest population
of diabetics1
, in Russia cancer accounts for approximately 15 percent of all mortalities2
, and in Brazil
cardiovascular disease and cancer are the leading causes of death and disability3
.
At the same time, growth in developed markets, including the U.S. and the UK, appears to be steadily
slowing, with spending slightly below global averages meaning emerging markets aren’t just a nice to have
side business. In the coming years they are likely to represent larger swathes of sales volumes, making them
vital to long term profitability. While these countries still have relatively low price thresholds, the large volume
of need makes them important strategic destinations for biopharma companies, but only if they can develop
targeted market plans that address the unique needs of local consumers, physicians, regulators and payers.
But bringing a new drug to market in Russia, Turkey, Mexico, Brazil or any other emerging market
destination can be fraught with risk. Shifting regulations, lack of an existing sales network, unfamiliar
marketplace mechanics, and uncertainty about local laws and IP protection are just a few of the challenges
that biopharma companies face when they try to break into a new emerging market. Larger biopharma
companies often have the time and resources to establish the necessary infrastructure, relationships and
feet on the ground to establish their brand in these destinations, but for small and mid-sized companies
who may have smaller pipelines, choosing the right strategy is more complicated.
The right market strategy for you
There are four paths that small and midsized biopharma companies can choose when entering an emerging
market. These include partnering with big pharma; working with a distributor, going it alone, or
partnering with a commercial solutions provider. Each of these models offers a unique set of benefits
and rrisks; however, choosing the approach that is right for a company will depend on their strategic intent.
Maximizing both short term profit and long term value often presents conflicts, and companies will need to
decide which to focus on based on the strategic importance they place on entering the market in question
and their willingness to allocate incremental investment to entry in new markets.
Shifting regulations, lack of
an existing sales network,
unfamiliar marketplace
mechanics, and uncertainty
about local laws and IP
protection are just a few
of the challenges that
biopharma companies face
when they try to break into a
new emerging market.
4 | www.quintiles.com
1. Work with a big pharma partner
When entering an unknown emerging market, many small and midsized companies often look for a partner
who already understands the particular complexities that exist there. When possible, that partner will be a
larger biopharma company that already has existing infrastructure, capabilities and networks in the country,
and can help them navigate the legal and commercial landscape.
There are many short term benefits from this model. Partnering with big pharma eliminates a lot of the early
entry risks and costs associated with building infrastructure and developing a team, while linking the unknown
product to a well-established brand name and team. It also means they can likely ramp-up the sales cycle
sooner than if they had started from scratch, all while requiring less time or effort.
But long term, the benefits of this model are less clear. When companies enter these partnerships they
can often become a small fish in a very big pond. In most cases control of the sales strategy and product
messaging is heavily compromised when relying on the partner to effectively deliver a product to market. Yet,
a big pharma company’s priorities will often be to build a market strategy that benefits their own portfolio first,
which means the smaller company’s product may get sidelined, the price may be lowered, or the dedicated
sales team may be insufficient, limited to a niche market, or pulled in too many different directions. This can
dilute the value of the smaller company’s product in that marketplace, and lower the broader value of their
product portfolio. The company also sacrifices the opportunity to build its local relationships, expertise and
corporate brand presence in the country, limiting their ability to expand independently in the future.
Figure 1 – Comparison of market entry strategies with their trade-offs
Market entry strategies
A number of options with different trade-offs are available to partner
Build own
presence
Partner with
pharma
Partner with
commercial
provider
Work with a
distributor
Ease of implementation
Strategic control
Economic benefit
Capability level
Local knowledge
transfer
Focus on product
without dilution
Compliance, quality &
governance approach
Low Medium High
5 | www.quintiles.com
2. Work with a distributor
Small and midsized companies may also opt to work with a global distributor for many of the same reasons
mentioned above. These distributors have established networks and sales processes, and understand the
rules and regulations governing the pharma marketplace. Like working with big pharma, this saves the smaller
company the cost, effort and hassle required to build their own infrastructure, and they get the product to
market more quickly. But again, the short term benefits may not be worth the long term sacrifices.
As with big pharma, smaller companies give up control of their market strategy and miss the opportunity
to establish relationships with local KOLs when they work with a distributor. Often in these partnerships,
the product may make it to pharmacy shelves, but with little targeted marketing effort or supporting sales
initiatives, it can struggle to gain a foothold in new markets. And just like big pharma, distributors have a
whole portfolio of products to sell and will accordingly make marketing decisions based on the needs of their
entire portfolio – not just a single product.
These companies are also relying on distributors to understand and adhere to the intricacies of any regulatory
issues related to their product, and the broader laws and regulations that govern that country’s pharma
sector. When choosing this model, they must do their due diligence to be sure the distributor’s strategies align
with their own corporate policies on these matters.
3. Go it alone
In the long run, going it alone is the most financially beneficial route to take, because it represents the best
chance that the product will get the right marketing attention and product messaging, and that its value to the
company will remain fully intact. It can also be an important step in a company’s strategic plans if it is seeking
to expand its global presence and to gain a permanent foothold in that burgeoning new market.
But in the short term, small and midsized companies will need to address many challenges in bringing this
model to fruition. Entering an emerging market with no experience or infrastructure in place can be a risky
process that requires significant time, investment and a willingness to make mistakes before the business
team figures out the landscape for the product and the company. The rules governing each country are
different, and business leaders need to be certain they are adhering to the laws and rules of that country,
or they risk fines, delays and other obstacles that can setback their market plan. For example, in Brazil, a
pharma company must have a legal entity established in the company’s name before they can begin any
regulatory submission processes. That means the company either has to purchase an existing pharma
business, which can be expensive; purchase a shell entity established for this purpose, which can be less
expensive but more risky; or build a corporation from scratch, which is arguably the safest choice but can add
18 months or more to the launch timeline.
These companies also have to deal with all of the operational issues, including training sales reps, building
relationships with physicians and regulators, confirming they have all of the equipment and labs necessary
to do business, and making sure they understand and have completed all licensing steps, compliance
requirements, and paperwork needed to legally bring that product to market.
None of these obstacles is insurmountable, but they do require significant capital and time to be successful,
an important strategic consideration.
Entering an emerging
market with no experience
or infrastructure in place
can be a risky process that
requires significant time,
investment and a willingness
to make mistakes before the
business team figures out the
landscape for the product and
the company.
6 | www.quintiles.com
4. Partner with a global commercial solutions provider
The fourth option is to partner with a commercial solutions provider that acts as a seasoned representative
and guide for that company in the marketplace. Small and midsized companies that chose this model get
many of the early benefits of partnering with big pharma or a distributor, as well as the long term benefits of
going it alone.
In the short term, they can take advantage of the extensive local knowledge and existing infrastructure,
technology and headcount of the global commercial solutions provider who will have already established
relationships with payers, providers, pharma and patient communities in that marketplace. This can also be
provided from a support and administration perspective, comprising staffing, training, HR, IT and finance.
These tools, relationships and teams can be immediately leveraged to support a new product market
strategy, which will dramatically shorten the time it takes to bring that product to market.
This model does require an up-front investment on the part of the product owner, but in exchange, that
company maintains full control of their portfolio, as well as the messaging, pricing and go-to-market plan.
When working with a commercial solution provider, each product has its own dedicated sales force and
strategy, so the marketing plan never gets diluted to meet the needs of another brand. And if the product
owner’s goals for that product change, the market strategy can be adapted to accommodate it. For example,
the owner may decide to add or subtract sales reps based on early numbers, or redeploy a sales team from
one city to another to take advantage of current market conditions.
From a long term standpoint, the owner company also benefits from being able to establish their own roots in
the community under the tutelage of the commercial solution provider team. Unlike other partnership models,
in this scenario, the product owner can opt to eventually take over the sales process, moving headcount onto
their own books, and proceeding forward with the market process entirely under their own banner. This gives
them the long term strategic advantage of going it alone while avoiding short term mistakes, and ensures
they never have to give up control of that products market destiny. In short, this final option can offer speed,
flexibility and risk mitigation, not to mention enhanced control.
Figure 2 – Components of a market entry solution
Legal entity
Medical/Regulatory Commercialization Supply & distribution
Quality, governance and
compliance
Dossier preparation
Agency interaction
Brand management Importation
Integrated compliance
approach
Clinical trials
Market access
Value dossier
Warehousing
Medical information and
pharmacovigilance
Managed markets
Contracting
Distribution
Patient support Market research
Medical communications Commercial analytics
Medical science liaisons Field force operations
Partnering with
a commercial
solutions provider
can offer small
and midsized
companies many
of the early benefits
of partnering with
big pharma or a
distributor, as well
as the long term
benefits of going
it alone.
7 | www.quintiles.com
References
1.	 http://www.bloomberg.com/news/2013-09-03/china-catastrophe-hits-114-million-as-diabetes-spreads.html
2. 	http://www.pmlive.com/pharma_intelligence/the_rise_of_chronic_disease_in_bric_markets_487936
3. 	http://www.pmlive.com/pharma_intelligence/the_rise_of_chronic_disease_in_bric_markets_487936
How to choose
There are many factors to consider when developing an emerging market entry plan, and business leaders
want to be sure they have looked at all of the short and long term benefits and risks before making a decision.
When companies take the time to build a solid business plan, and consider how the choices they make today
will align with their current access to capital, individual product goals and long term strategic expectations,
they will make the best decision for the product, the portfolio and their own bottom line.
Contact us
Toll free: 1 866 267 4479		
Direct: +1 973 850 7571
Website: www.quintiles.com	
Email: commercial@quintiles.com
Copyright©2015Quintiles.Allrightsreserved.15.0031-1-03.15
Evangelos Tryfonidis
Vice President of Business Development, Emerging Markets
Vangelis Tryfonidis is Vice President, Emerging Markets Business
Development for Quintiles Commercial Solutions. In this role he is
responsible for maximizing growth in the area of market entry and
representation partnerships, predominantly in Latin America, Russia,
Central and Eastern Europe, China and the Africa, Middle East and
Turkey region. This involves responsibility for the overall risk-return
profiling and development of investment partnership structures that
deliver on counterparties’ business, financial and accounting needs.
Vangelis joined NovaQuest, the partnering group of Quintiles, in 2001
and made a significant impact in developing an evidence-based
deal assessment process for pan-European opportunities as well as
opportunities in the U.S., Japan and Asia.
Vangelis graduated from the UK’s Lancaster University in 1999 with
a Bachelor of Science in Operational Research. In 2003, Vangelis
received a Postgraduate Diploma in Business Systems Analysis and
Design from City University London.
About the author

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emerging markets four entry strategies for small

  • 1. White paper >220 product launches in 20 countries supported since 2009 >7,100 sales reps Executive summary Emerging markets offer significant untapped sales potential for biopharma companies, but bringing a new product to these markets can be complicated, costly and time consuming. This paper outlines the obstacles small and mid-sized biopharma companies face when entering emerging markets, the benefits and risks of different market access strategies, and how to choose an approach that delivers the most long term value to their business. Emerging markets: Four entry strategies for small and midsized companies Evangelos Tryfonidis, Vice President of Business Development, Emerging Markets
  • 2. Executive summary 1 Great potential, unknown risk 3 The right market strategy for you 3 1. Work with a big pharma partner 4 2. Work with a distributor 5 3. Go it alone 5 4. Partner with a global commercial solutions provider 6 How to choose 7 References 7 About the author 8 Table of contents
  • 3. 3 | www.quintiles.com Great potential, unknown risk There is no question that emerging markets represent a significant opportunity for the biopharmaceutical industry. The growth and increased age of local populations, improved prosperity, and government initiatives to bolster access to better healthcare are predicted to drive sector growth that will likely continue in the coming years. And the need in the communities for more robust pharmaceutical treatment options is substantial. Populations in these countries suffer from myriad chronic health issues, including diabetes, cancer, heart disease and others. China and India currently have the world’s highest population of diabetics1 , in Russia cancer accounts for approximately 15 percent of all mortalities2 , and in Brazil cardiovascular disease and cancer are the leading causes of death and disability3 . At the same time, growth in developed markets, including the U.S. and the UK, appears to be steadily slowing, with spending slightly below global averages meaning emerging markets aren’t just a nice to have side business. In the coming years they are likely to represent larger swathes of sales volumes, making them vital to long term profitability. While these countries still have relatively low price thresholds, the large volume of need makes them important strategic destinations for biopharma companies, but only if they can develop targeted market plans that address the unique needs of local consumers, physicians, regulators and payers. But bringing a new drug to market in Russia, Turkey, Mexico, Brazil or any other emerging market destination can be fraught with risk. Shifting regulations, lack of an existing sales network, unfamiliar marketplace mechanics, and uncertainty about local laws and IP protection are just a few of the challenges that biopharma companies face when they try to break into a new emerging market. Larger biopharma companies often have the time and resources to establish the necessary infrastructure, relationships and feet on the ground to establish their brand in these destinations, but for small and mid-sized companies who may have smaller pipelines, choosing the right strategy is more complicated. The right market strategy for you There are four paths that small and midsized biopharma companies can choose when entering an emerging market. These include partnering with big pharma; working with a distributor, going it alone, or partnering with a commercial solutions provider. Each of these models offers a unique set of benefits and rrisks; however, choosing the approach that is right for a company will depend on their strategic intent. Maximizing both short term profit and long term value often presents conflicts, and companies will need to decide which to focus on based on the strategic importance they place on entering the market in question and their willingness to allocate incremental investment to entry in new markets. Shifting regulations, lack of an existing sales network, unfamiliar marketplace mechanics, and uncertainty about local laws and IP protection are just a few of the challenges that biopharma companies face when they try to break into a new emerging market.
  • 4. 4 | www.quintiles.com 1. Work with a big pharma partner When entering an unknown emerging market, many small and midsized companies often look for a partner who already understands the particular complexities that exist there. When possible, that partner will be a larger biopharma company that already has existing infrastructure, capabilities and networks in the country, and can help them navigate the legal and commercial landscape. There are many short term benefits from this model. Partnering with big pharma eliminates a lot of the early entry risks and costs associated with building infrastructure and developing a team, while linking the unknown product to a well-established brand name and team. It also means they can likely ramp-up the sales cycle sooner than if they had started from scratch, all while requiring less time or effort. But long term, the benefits of this model are less clear. When companies enter these partnerships they can often become a small fish in a very big pond. In most cases control of the sales strategy and product messaging is heavily compromised when relying on the partner to effectively deliver a product to market. Yet, a big pharma company’s priorities will often be to build a market strategy that benefits their own portfolio first, which means the smaller company’s product may get sidelined, the price may be lowered, or the dedicated sales team may be insufficient, limited to a niche market, or pulled in too many different directions. This can dilute the value of the smaller company’s product in that marketplace, and lower the broader value of their product portfolio. The company also sacrifices the opportunity to build its local relationships, expertise and corporate brand presence in the country, limiting their ability to expand independently in the future. Figure 1 – Comparison of market entry strategies with their trade-offs Market entry strategies A number of options with different trade-offs are available to partner Build own presence Partner with pharma Partner with commercial provider Work with a distributor Ease of implementation Strategic control Economic benefit Capability level Local knowledge transfer Focus on product without dilution Compliance, quality & governance approach Low Medium High
  • 5. 5 | www.quintiles.com 2. Work with a distributor Small and midsized companies may also opt to work with a global distributor for many of the same reasons mentioned above. These distributors have established networks and sales processes, and understand the rules and regulations governing the pharma marketplace. Like working with big pharma, this saves the smaller company the cost, effort and hassle required to build their own infrastructure, and they get the product to market more quickly. But again, the short term benefits may not be worth the long term sacrifices. As with big pharma, smaller companies give up control of their market strategy and miss the opportunity to establish relationships with local KOLs when they work with a distributor. Often in these partnerships, the product may make it to pharmacy shelves, but with little targeted marketing effort or supporting sales initiatives, it can struggle to gain a foothold in new markets. And just like big pharma, distributors have a whole portfolio of products to sell and will accordingly make marketing decisions based on the needs of their entire portfolio – not just a single product. These companies are also relying on distributors to understand and adhere to the intricacies of any regulatory issues related to their product, and the broader laws and regulations that govern that country’s pharma sector. When choosing this model, they must do their due diligence to be sure the distributor’s strategies align with their own corporate policies on these matters. 3. Go it alone In the long run, going it alone is the most financially beneficial route to take, because it represents the best chance that the product will get the right marketing attention and product messaging, and that its value to the company will remain fully intact. It can also be an important step in a company’s strategic plans if it is seeking to expand its global presence and to gain a permanent foothold in that burgeoning new market. But in the short term, small and midsized companies will need to address many challenges in bringing this model to fruition. Entering an emerging market with no experience or infrastructure in place can be a risky process that requires significant time, investment and a willingness to make mistakes before the business team figures out the landscape for the product and the company. The rules governing each country are different, and business leaders need to be certain they are adhering to the laws and rules of that country, or they risk fines, delays and other obstacles that can setback their market plan. For example, in Brazil, a pharma company must have a legal entity established in the company’s name before they can begin any regulatory submission processes. That means the company either has to purchase an existing pharma business, which can be expensive; purchase a shell entity established for this purpose, which can be less expensive but more risky; or build a corporation from scratch, which is arguably the safest choice but can add 18 months or more to the launch timeline. These companies also have to deal with all of the operational issues, including training sales reps, building relationships with physicians and regulators, confirming they have all of the equipment and labs necessary to do business, and making sure they understand and have completed all licensing steps, compliance requirements, and paperwork needed to legally bring that product to market. None of these obstacles is insurmountable, but they do require significant capital and time to be successful, an important strategic consideration. Entering an emerging market with no experience or infrastructure in place can be a risky process that requires significant time, investment and a willingness to make mistakes before the business team figures out the landscape for the product and the company.
  • 6. 6 | www.quintiles.com 4. Partner with a global commercial solutions provider The fourth option is to partner with a commercial solutions provider that acts as a seasoned representative and guide for that company in the marketplace. Small and midsized companies that chose this model get many of the early benefits of partnering with big pharma or a distributor, as well as the long term benefits of going it alone. In the short term, they can take advantage of the extensive local knowledge and existing infrastructure, technology and headcount of the global commercial solutions provider who will have already established relationships with payers, providers, pharma and patient communities in that marketplace. This can also be provided from a support and administration perspective, comprising staffing, training, HR, IT and finance. These tools, relationships and teams can be immediately leveraged to support a new product market strategy, which will dramatically shorten the time it takes to bring that product to market. This model does require an up-front investment on the part of the product owner, but in exchange, that company maintains full control of their portfolio, as well as the messaging, pricing and go-to-market plan. When working with a commercial solution provider, each product has its own dedicated sales force and strategy, so the marketing plan never gets diluted to meet the needs of another brand. And if the product owner’s goals for that product change, the market strategy can be adapted to accommodate it. For example, the owner may decide to add or subtract sales reps based on early numbers, or redeploy a sales team from one city to another to take advantage of current market conditions. From a long term standpoint, the owner company also benefits from being able to establish their own roots in the community under the tutelage of the commercial solution provider team. Unlike other partnership models, in this scenario, the product owner can opt to eventually take over the sales process, moving headcount onto their own books, and proceeding forward with the market process entirely under their own banner. This gives them the long term strategic advantage of going it alone while avoiding short term mistakes, and ensures they never have to give up control of that products market destiny. In short, this final option can offer speed, flexibility and risk mitigation, not to mention enhanced control. Figure 2 – Components of a market entry solution Legal entity Medical/Regulatory Commercialization Supply & distribution Quality, governance and compliance Dossier preparation Agency interaction Brand management Importation Integrated compliance approach Clinical trials Market access Value dossier Warehousing Medical information and pharmacovigilance Managed markets Contracting Distribution Patient support Market research Medical communications Commercial analytics Medical science liaisons Field force operations Partnering with a commercial solutions provider can offer small and midsized companies many of the early benefits of partnering with big pharma or a distributor, as well as the long term benefits of going it alone.
  • 7. 7 | www.quintiles.com References 1. http://www.bloomberg.com/news/2013-09-03/china-catastrophe-hits-114-million-as-diabetes-spreads.html 2. http://www.pmlive.com/pharma_intelligence/the_rise_of_chronic_disease_in_bric_markets_487936 3. http://www.pmlive.com/pharma_intelligence/the_rise_of_chronic_disease_in_bric_markets_487936 How to choose There are many factors to consider when developing an emerging market entry plan, and business leaders want to be sure they have looked at all of the short and long term benefits and risks before making a decision. When companies take the time to build a solid business plan, and consider how the choices they make today will align with their current access to capital, individual product goals and long term strategic expectations, they will make the best decision for the product, the portfolio and their own bottom line.
  • 8. Contact us Toll free: 1 866 267 4479 Direct: +1 973 850 7571 Website: www.quintiles.com Email: commercial@quintiles.com Copyright©2015Quintiles.Allrightsreserved.15.0031-1-03.15 Evangelos Tryfonidis Vice President of Business Development, Emerging Markets Vangelis Tryfonidis is Vice President, Emerging Markets Business Development for Quintiles Commercial Solutions. In this role he is responsible for maximizing growth in the area of market entry and representation partnerships, predominantly in Latin America, Russia, Central and Eastern Europe, China and the Africa, Middle East and Turkey region. This involves responsibility for the overall risk-return profiling and development of investment partnership structures that deliver on counterparties’ business, financial and accounting needs. Vangelis joined NovaQuest, the partnering group of Quintiles, in 2001 and made a significant impact in developing an evidence-based deal assessment process for pan-European opportunities as well as opportunities in the U.S., Japan and Asia. Vangelis graduated from the UK’s Lancaster University in 1999 with a Bachelor of Science in Operational Research. In 2003, Vangelis received a Postgraduate Diploma in Business Systems Analysis and Design from City University London. About the author