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Get Ready to
Merge
or Diverge
Get Ready to
Merge
or Diverge Patrick Kager
(pkager@dc.com) is a partner and
Jan J. Malek (jamalek@dc.com) is a
senior manager in Deloitte Consulting’s
life science practice in Boston.
BARBARAMICKELSON
Industry Trends
Patrick Kager and
Jan J. Malek
IN A VOLATILE
MARKETPLACE,
EVERY PHARMA
COMPANY MUST BE
PREPARED TO KEEP UP
WITH THE M&A FLOW.
harma mergers have
hardly brought run-
away success. Yet,
judging from industry
CEOs’ public pro-
nouncements, on
the horizon is
another merger
and acquisition
wave that will
challenge both
participants
and specta-
tors. The M&A
game of the fu-
ture may diverge
drastically from
strategies of the
past, as multiple
acquirers begin to
target specific thera-
peutic franchises rather
than whole companies.
Companies that take the
merger route will have to
handle a gamut of issues, from
selecting the right partner—espe-
P
www.pharmaportal.com
cially as the number of attractive
prospects diminishes—to persuading
increasingly skeptical financial markets
of the transactions’ value and wringing
real benefits from them.
Those that decide to remain indepen-
dent will face a different set of chal-
lenges. They will need to remain com-
petitive with merged rivals that have
expanded product portfolios and in-
creased marketing and R&D budgets. To
avoid being caught by surprise, they will
also have to decide how long they can
afford to sit on the sidelines. (See “Pay
Attention,” page 54.) Will they take the
leap if their relative size and ranking fall
below a certain threshold? Will they
counter if one of their R&D or market-
ing partners becomes a takeover target?
Will they jump in if the opportunity to
break up a company and acquire an at-
tractive therapeutic franchise presents
itself?
This article describes how M&A ac-
tivity in the pharma industry is likely to
unfold during the next five years, exam-
ines the underlying rationale for that
activity, reviews the financial perform-
ance of past deals, and poses a novel ap-
proach to pharma M&As, regardless of
current attitudes toward them.
Urge to Merge
The pharmaceutical industry has consis-
tently displayed one of the lowest levels
of market concentration of any major
industry. But that is changing. The mar-
ket share of the largest pharma company
doubled from Merck’s 4 percent share in
1994 to GlaxoSmithKline’s 8 percent
today. And the combined share of the
top ten pharma companies has in-
creased by 40 percent. According to
Deloitte Consulting’s analysis, that trend
will continue, and the combined market
share of the top five pharma companies
could easily increase by 85 percent, from
the current 22 percent to 40 percent by
2005. That is likely to occur through five
to ten major transactions during the
next five years as the top ten pharma
companies race to solidify their posi-
tions and snatch up the remaining at-
tractive acquisition targets. Those trans-
actions will be based on the following
criteria:
q the extent to which product lines and
R&D pipelines complement each
other
q strategic intent
q sustainability of going it alone
q cultural compatibility
q R&D or marketing partnerships
and alliances
q organizational structures—functional
versus business units
q geographic proximity.
Those factors have the greatest impact
on the success of mergers and their ef-
fect on value creation—or destruction.
Companies that fail to use them to eval-
uate potential acquisition targets and
merger partners do so at their peril.
(See “Where It Goes Wrong.”)
Apart from company rivalry, what is
the economic rationale for pharma
mergers and acquisitions? The most fre-
quently cited sources of value include
q expanded product portfolio and re-
placement of products whose patents
have expired
q increased scale of R&D in the face of
new scientific developments
q increased size of sales forces, leading
to increased sales
q elimination of overlapping manufac-
turing and administrative functions.
Although analysis suggests that none
of those arguments is particularly per-
suasive, it is worthwhile to review the
evidence for and against them.
Product portfolio expansion. Adding to
the argument for this classic strategy, the
merged entity will amass a fuller portfo-
lio of leading products across a larger
number of therapeutic categories, en-
abling it to increase its penetration of
managed care formularies. In that case,
the merger would create tangible finan-
cial value for shareholders. But analysis
Source: Deloitte Consulting
Graphic
Failure in Approach
It seemed like a
good idea but it
wasn't.
These failures
occur primarily
during the strategy
and targeting
phases of the
process.
Failure in Execution
The idea was good,
but it didn't work.
In this case, the
transaction was
never successfully
put into operation.
16%
18%
Overestimated
market
Too far
removed from
core competencies
Never
developed
new product
Environment
changed drastically
Insufficient
information
about partner
Wrong
partner
18% 28%
8%
12%
Wrong focus
Poor
leadership
Poor
integration
Leadership
unclear
Cultures too
different
18%
21% 22%
23%
16%
WHERE IT GOES WRONG
Failure to capture M&A value can be traced back to approach, execution, or both.
Industry Trends
shows that few pharma company trans-
actions during the last decade have in-
creased the market share of the com-
bined entities.(See “The Billion-Dollar
Pyramid,” PE, August 2000.)
R&D productivity and scale. Analysis of
the relationship between pharma R&D
expenditures and the number of new
molecular entities or regulatory filings
fails to confirm the presence of econ-
omies of scale, regardless of time period.
So there is no reason to believe that the
increased size resulting from combined
R&D groups will magically increase
productivity. In fact, a merger could re-
duce R&D productivity if it increases
the operation’s complexity, which is al-
most inevitable if the combined com-
pany ends up with more R&D locations.
Historically, pharma companies have
been reluctant to move or consolidate
R&D locations because they fear losing
valuable and hard-to-find talent.
But it is possible that the overall
scale of R&D activity required to gain
access to the full panoply of industry
technologies and the concomitant in-
vestment requirements have increased
as a result of new scientific advances.
That would support the value of
spreading the costs and risks of those
technology investments over a larger
base––a bigger R&D budget or aggre-
gate revenues––thus favoring mergers.
That the benefits of those new ad-
vances have yet to translate into in-
creased R&D productivity or effective-
ness supports that theory.
Sales force. Pharmaceutical sales
forces have grown significantly during
the last decade. The combined United
States–based sales force of the top 40
pharma companies has more than dou-
bled, from 38,000 sales reps in 1996 to
80,000 in 2000. Given that increase, it is
questionable whether further sales force
expansion will result in sales increases,
especially considering that most physi-
cians are too busy to see reps in the first
place. In fact, the number of sales calls
has increased at a fraction of the growth
rate of rep employment, seriously rais-
ing doubts about the benefits gained
from combining sales forces.
Cost reductions. When well executed,
mergers create opportunities to cut ad-
ministrative costs and to consolidate
manufacturing. But the sheer magni-
tude of a transaction is an insufficient
reason to justify doing it, and pharma
companies have unimpressive track
records for maximizing a merger’s value.
Catching onto that trend,Wall Street
has begun to take a less sanguine view of
pharma M&As.Whereas earlier deals en-
joyed an immediate rise in market capital-
ization, the financial markets reacted neg-
atively to the three most recent mergers,
reducing the combined valuations of the
participating companies by 10–20 percent.
The message seems to be that investors are
unwilling to give management the benefit
of the doubt at the time of announce-
ment, so management must persuade the
markets that it has a solid plan for creating
value through the transaction.
In evaluating transactions and com-
municating with financial markets,
pharma companies need to recognize
that the accounting rules for M&A
transactions in the United States have
changed. The “pooling of interest”
method of merger accounting, in which
the acquired company’s value is based
on depreciated cost rather than market
price, is now dead. Companies will be
required to use the “purchase” method,
under which the difference between
market and book values is designated
as an increase to the book value of ac-
quired tangible assets, in-process
research and development, intangible
assets, and goodwill––which can make
up as much as 60 percent of the pharma
purchase price.
The new accounting rules’ earnings-
per-share implications are less favorable
than the “pooling” approach but less
onerous than the old purchase account-
ing, which required annual amortization
of all goodwill and intangible assets. The
new rules require intangible assets with
a finite useful life to be amortized. They
also subject goodwill and intangible as-
sets with an indefinite life to an annual
Source: Deloitte Consulting Graphic
<40%
Successes
>60%
Failures
Failure to close
Lack of synergy realization
Shareholder lawsuits
Market-position erosion
Customer defections
Talent flight
Cultural clashes
Divestiture potential
M&A Transactions Errors Value-Destroying Results
Inadequately articulated vision
Lack of expertise and structure
Unclear synergy targets
Poorly integrated processes
Unmanaged cultural clashes
Waste, low-impact activities
Missing integration infrastructures
Inconsistent communications
Unprepared for Day 1
Disappointed customers
Disenfranchised employees
PAY ATTENTION
Errors arising from management’s lack of attention to the merger process lead to failures.
Industry Trends
impairment test that requires assets’
book value to be reduced from cost to
fair market value.
Most important, the new rules re-
quire that acquisitions be allocated to
the reporting units of the acquirers that
benefit from the transaction. Although
none of those changes will affect cash
flow and should not get in the way of
transactions with a persuasive value-cre-
ation rationale, management must en-
sure that it clearly communicates that
rationale to shareholders and financial
markets.
New Directions
As pharma market share becomes more
concentrated, the M&A game itself may
change. So far, pharma mergers and ac-
quisitions have entailed the combina-
tion of entire companies and, at times,
have fallen apart as a result of therapeu-
tic overlaps and FTC mandates. But that
is not always the case in other indus-
tries. Frequently, acquirers keep some
pieces––such as divisions or product
lines––and dispose of or spin off those
that don’t fit their strategy.
Although that has not happened in
the pharmaceutical industry to date, as
therapeutic franchise (TF) overlaps rise
along with market concentration, com-
panies will have to seriously consider
two new options: splitting targets up-
front with a joint bid from multiple
companies or spinning off some TFs as
separate companies after the transac-
tion’s close. A pharma company is the
sum of different TFs, from discovery to
sales and marketing, and it is certainly
possible to separate their franchises
and recombine them with acquirers’
franchises.
Splitting up a company along TFs
may be difficult, but it is usually feasible.
The most complex issues would occur
in the areas of manufacturing, pilot
plants, and possibly some discovery labs,
because they are most likely to support
the entire company rather than be dedi-
cated to specific areas.
The key issue, as in all M&As, will
be how the people who created the tar-
get’s value are treated. If treated well,
there is no a priori reason to believe
that they would object to the company
being split along TF lines any more
than they would object to other types
of mergers. In fact, a highly attractive
TF may make a better target than the
whole company, because integrating a
single TF––in which the acquirer pre-
sumably had little, if any, presence
––requires significantly less effort than
integrating an entire company with
multiple TFs. The real complexity lies
in executing the deal: analyzing the
target, valuing the TFs, finding co-
acquirers, negotiating the contract,
and ensuring that the target’s people
do not walk out the door.
Be Prepared
Even if a company is not planning to
participate in a transaction, it must
achieve a minimum level of M&A pre-
paredness for two reasons: First, prepa-
ration has the greatest positive impact
on M&A success; and second, the timing
and likelihood of participating in a
merger or acquisition is unpredictable.
By the time a company realizes that it
needs to get involved, it is too late to
prepare. That will increase along with
the advent of break-up acquisitions in
which the opportunity to join a “deal in
the making” may be fleeting.
Deloitte Consulting’s research shows
that companies can significantly im-
prove the probability of success by
preparing. Conversely, lack of prepara-
tion plays a significant role in M&A fail-
ures, whether they occur in strategy or
execution. (See “Lessons Learned.”)
M&A activity often comes as a sur-
prise, not only to the organization at
large but also to CEOs, CFOs, and di-
rectors. The Pfizer/Warner-Lambert
transaction is a poignant reminder that
the future holds unexpected turns. In
May 1999, Pfizer’s CEO William Steere
stated, “I see no need to merge with an-
other drug manufacturer.” Six months
later, Pfizer filed papers with the US
Securities and Exchange Commission
to take over Warner-Lambert. That
experience is not unusual. Out of six
pharma companies that publicly pro-
fessed in 1998–1999 to have no interest
in M&As, four have since concluded
such transactions.
But there is danger in waiting until the
last minute to become involved in the
game. Spoilers––the Pfizers and General
Electrics of the world––must act quickly,
The following tactics should be part of companies’ M&A preparations:
q Establish an acquisition strategy that focuses on the sources of value.
q Determine the maximum price before making a bid.
q Conduct thorough financial, legal, and commercial due diligence.
q Clearly quantify revenue and cost synergies.
Tips for M&A execution:
q Aim for a quick integration. Speed matters.
q Focus integration on clearly defined value drivers.
q Address retention issues early and often.
q Launch small, rapid, iterative integration teams.
q Align organizational roles and responsibilities and communicate them effectively.
q Consider the importance of culture. Humanize the merger.
q Clearly and frequently communicate to stakeholders the implications and
progress of the merger.
Lessons LearnedLessons Learned
By the time a
company realizes
that it needs to get
involved in a deal,
it is too late to
prepare.
Industry Trends
and because they are limited in the due
diligence they can conduct, they may
overpay in the heat of the battle.
A less dramatic but nonetheless im-
portant issue is making plans for partici-
pating in M&A activity in the course of
daily business. When a transaction ma-
terializes, advanced planning can yield
significant benefits. To quote the con-
troller of a large pharma company,“If
we had thought about the potential for a
merger even six months ago, we would
have saved considerable time and cost
now.”
In contrast to frequent acquirers like
GE and Cisco, which have honed their
approaches through many years of
transactions, pharma companies do not
engage in M&A activities often enough
to develop the discipline and skills
needed to ensure success. Yet M&A vic-
tories are largely the result of prepara-
tion, practice, and experience.
History shows that, although there
are always many unexpected twists and
turns, companies can greatly improve
their chances of M&A success by en-
gaging in the following set of targeted
activities:
q Survey the marketplace, analyze
competitors, study M&A successes
and failures, develop likely industry
acquisition scenarios, and identify
suitable targets as well as potential
suitors.
q Develop a formal M&A process with
defined roles and responsibilities.
q Train the management team to exe-
cute transactions and manage the
postmerger integration.
q Identify the skills and capabilities that
the company lacks and will be unable
to develop. Identify external par-
ties––bankers, lawyers, and consul-
tants––who can assist in those areas
temporarily.
q Manage the culture and prepare the
organization for the possibility that
it may engage in M&A activities at
some future date. Given the uncer-
tainty that staff and middle managers
experience during mergers and acqui-
sitions, senior management must
truthfully communicate its philoso-
phy for handling post-transaction
activities.
q Identify impacts on IT infrastruc-
ture and plan future investments
to become M&A ready.
Create Lasting Value
To realize M&A benefits, companies
must have an explicit understanding
of the benefits they desire, a defined
mechanism for securing them, a pre-
meditated and disciplined implemen-
tation approach, and reliable tools for
tracking progress. Wringing benefits
from a merger does not happen auto-
matically. As a veteran CEO who has
completed multiple acquisitions rue-
fully concludes, “Buying is easy, merg-
ing is hell.” Ensuring M&A success
requires consummate preparation,
meticulous implementation, and
constant vigilance.
A successful merger is the end result
of a long and arduous process, during
which companies must engage in con-
siderable and highly detailed planning
long before the close. Those activities
fall into three time frames: pretransac-
tion, transaction close, and postclose
integration. (See “Merger Timeline,”
page 60.)
Pretransaction. To manage the post-
merger integration process, the com-
bining companies must create a pro-
gram management office to coordinate
all merger-related activities, to appoint
executives who will be responsible for
the process, and to define their roles
and responsibilities.
The second major task during this
period is identifying and planning ac-
tivities and projects necessary to exe-
cute the merger and to ensure the an-
ticipated benefits are realized. It is
critical to clearly define the areas that
must be addressed in the short term
and those that can be delayed for a year
or two. This is also the time when the
acquirer or combining organizations
will determine the pace of the integra-
tion for each area, including R&D,
manufacturing, sales and marketing,
and corporate functions.
The third key activity is preparation
for Day 1––the day the merger is con-
summated. While all those activities are
taking place, the two merging organiza-
tions must continue to conduct their
day-to-day business as two separate and
independent entities. For that reason,
senior management must recognize that
managers can be responsible for run-
ning their daily businesses or for man-
aging integration––but not for both.
Merger integration is a full-time job and
must be recognized as such or the deal is
destined for disaster.
Communication and project execution.
The second phase of the merger pro-
cess focuses on planning and executing
Day 1 activities in detail. It also initi-
ates the process that brings the com-
bining entities together, including the
deployment of synergy-creating initia-
Merger integration
is a full-time job
and must be
recognized as such,
or the deal is
destined for failure.
tives and progress tracking. During
this phase, the two merging companies
begin to act as one.
Postclose integration. The third phase,
which starts about 90 days after the
close and lasts one to two years, focuses
on building synergies and developing
the new, combined organization.
Throughout the entire process, from
pretransaction through postmerger in-
tegration, communications with inter-
nal and external stakeholders and man-
agement activities focused on the
transition are key.
Managers may easily overlook some
of the many activities that take place
throughout the merger process, inviting
them to return to haunt the new com-
pany. One frequently overlooked issue is
the need to create tools that standardize
the budgets and financial reports of the
combining companies. That is especially
difficult if they have two different orga-
nizational structures, such as functional
and divisional. Creating a consistent set
of budgets is resource intensive but es-
sential if managers are to run their busi-
nesses efficiently and meet demanding
postmerger targets.
A set of tools that companies often
overlook tracks the participants’ success
at achieving synergies after the deal’s
close. By preventing the combining
companies’ managers from playing
games or creating fictitious M&A bene-
fits, such tools ensure that reported syn-
ergies translate into improved cash flow
or increased earnings. A good example
of such game playing is when employees
whose jobs are eliminated immediately
return as long-term contractors––
because the work still has to get
done––pocketing hefty separation
bonuses on their way out. Such mistakes
can occur when finance keeps track of
payroll and permanent headcount but
not contractors.
The pharmaceutical industry will con-
tinue to experience M&A activity for the
next five years. To access financing, com-
panies will need to persuade investors
that they can buck the trend of past
M&A failures and deliver real value, a
proposition that requires a clear
vision, careful preparation, and disci-
plined implementation. And, if they want
to be ready for the future, all companies,
regardless of their current plans and atti-
tudes toward the consolidation trend,
must develop M&A–readiness plans. ❚
Industry Trends
Source: Deloitte Consulting Graphic
Announcement, Preclose
Countdown -270 to -30 days -30 to +90 days +90 to +730 days
Transaction Close, Postclose Integration
Program Planning
and Project Definition
• Focus on organizational structures
• Identify and prioritize projects
to support integration objectives
Merger Organizational Design
• Create program management office
• Define and establish leadership roles
• Define and establish team structure
• Define integration roles and responsi-
bilities for both companies
Project Management
• Define projects by function/business
• Optimal IT solution
• Define process work-arounds
• Conduct risk reviews, project
prioritization and reprioritization, etc.
• Develop process and tools to manage
and track project planning
• Project approval
Day 1 Preparation
• Develop projects and communications
for consummation of merger (Day 1)
• Communication plan
• Establish plan for employee
consolidation and facility
rationalization
Day 1 Communication and Execution
• Develop process and tools for
managing Day 1 activities
• Execute Day 1 communications
Project Execution and Synergy Capture
• Develop process and tools to manage
and track project execution
• Conduct program level project reviews,
reprioritize projects
• Synergy review
• Rationalize facilities
Creation of New Company
• Execute employee consolidation plan
• Establish new roles and responsibilities
• Begin creation of new company
Project Evaluation and Synergy Capture
• Develop process and tools to evaluate
projects and reallocate resources
• Complete facilities rationalization
• Close out projects and shift to
function/business
New Company Definition Complete
• Implement system infrastructure
• IT migration/system infrastructure
• Implement work processes throughout
new company
Platform for Growth
• Build new business infrastructure
• Integrate technologies
• Install strategic investment projects
Two companies acting as
two companies
Communication and
Project Execution
• Commence project execution
and Day 1 communications
• Focus on a platform for future
growth, synergy capture
Two companies acting as
one company
Manage, Evaluate,
and Reallocate
• Focus on delivering project
objectives and capturing synergies
• Reallocate resources and create/
redefine projects as necessary
One company
Communications
Operating
Transition
Synergy
MERGER TIMELINE
Detailed planning for the three basic merger phases is essential to laying a foundation for M&A success.
©Reprinted from PHARMACEUTICAL EXECUTIVE, August 2001 AN ADVANSTAR 5PUBLICATION Printed in U.S.A.
Copyright Notice Copyright by Advanstar Communications Inc. Advanstar Communications Inc. retains all rights to this article. This article may only be viewed or printed (1) for personal use. User may not actively
save any text or graphics/photos to local hard drives or duplicate this article in whole or in part, in any medium. Advanstar Communications Inc. home page is located at http://www.advanstar.com.

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Merge-or-Diverge

  • 1. Get Ready to Merge or Diverge Get Ready to Merge or Diverge Patrick Kager (pkager@dc.com) is a partner and Jan J. Malek (jamalek@dc.com) is a senior manager in Deloitte Consulting’s life science practice in Boston. BARBARAMICKELSON Industry Trends Patrick Kager and Jan J. Malek IN A VOLATILE MARKETPLACE, EVERY PHARMA COMPANY MUST BE PREPARED TO KEEP UP WITH THE M&A FLOW. harma mergers have hardly brought run- away success. Yet, judging from industry CEOs’ public pro- nouncements, on the horizon is another merger and acquisition wave that will challenge both participants and specta- tors. The M&A game of the fu- ture may diverge drastically from strategies of the past, as multiple acquirers begin to target specific thera- peutic franchises rather than whole companies. Companies that take the merger route will have to handle a gamut of issues, from selecting the right partner—espe- P www.pharmaportal.com
  • 2. cially as the number of attractive prospects diminishes—to persuading increasingly skeptical financial markets of the transactions’ value and wringing real benefits from them. Those that decide to remain indepen- dent will face a different set of chal- lenges. They will need to remain com- petitive with merged rivals that have expanded product portfolios and in- creased marketing and R&D budgets. To avoid being caught by surprise, they will also have to decide how long they can afford to sit on the sidelines. (See “Pay Attention,” page 54.) Will they take the leap if their relative size and ranking fall below a certain threshold? Will they counter if one of their R&D or market- ing partners becomes a takeover target? Will they jump in if the opportunity to break up a company and acquire an at- tractive therapeutic franchise presents itself? This article describes how M&A ac- tivity in the pharma industry is likely to unfold during the next five years, exam- ines the underlying rationale for that activity, reviews the financial perform- ance of past deals, and poses a novel ap- proach to pharma M&As, regardless of current attitudes toward them. Urge to Merge The pharmaceutical industry has consis- tently displayed one of the lowest levels of market concentration of any major industry. But that is changing. The mar- ket share of the largest pharma company doubled from Merck’s 4 percent share in 1994 to GlaxoSmithKline’s 8 percent today. And the combined share of the top ten pharma companies has in- creased by 40 percent. According to Deloitte Consulting’s analysis, that trend will continue, and the combined market share of the top five pharma companies could easily increase by 85 percent, from the current 22 percent to 40 percent by 2005. That is likely to occur through five to ten major transactions during the next five years as the top ten pharma companies race to solidify their posi- tions and snatch up the remaining at- tractive acquisition targets. Those trans- actions will be based on the following criteria: q the extent to which product lines and R&D pipelines complement each other q strategic intent q sustainability of going it alone q cultural compatibility q R&D or marketing partnerships and alliances q organizational structures—functional versus business units q geographic proximity. Those factors have the greatest impact on the success of mergers and their ef- fect on value creation—or destruction. Companies that fail to use them to eval- uate potential acquisition targets and merger partners do so at their peril. (See “Where It Goes Wrong.”) Apart from company rivalry, what is the economic rationale for pharma mergers and acquisitions? The most fre- quently cited sources of value include q expanded product portfolio and re- placement of products whose patents have expired q increased scale of R&D in the face of new scientific developments q increased size of sales forces, leading to increased sales q elimination of overlapping manufac- turing and administrative functions. Although analysis suggests that none of those arguments is particularly per- suasive, it is worthwhile to review the evidence for and against them. Product portfolio expansion. Adding to the argument for this classic strategy, the merged entity will amass a fuller portfo- lio of leading products across a larger number of therapeutic categories, en- abling it to increase its penetration of managed care formularies. In that case, the merger would create tangible finan- cial value for shareholders. But analysis Source: Deloitte Consulting Graphic Failure in Approach It seemed like a good idea but it wasn't. These failures occur primarily during the strategy and targeting phases of the process. Failure in Execution The idea was good, but it didn't work. In this case, the transaction was never successfully put into operation. 16% 18% Overestimated market Too far removed from core competencies Never developed new product Environment changed drastically Insufficient information about partner Wrong partner 18% 28% 8% 12% Wrong focus Poor leadership Poor integration Leadership unclear Cultures too different 18% 21% 22% 23% 16% WHERE IT GOES WRONG Failure to capture M&A value can be traced back to approach, execution, or both.
  • 3. Industry Trends shows that few pharma company trans- actions during the last decade have in- creased the market share of the com- bined entities.(See “The Billion-Dollar Pyramid,” PE, August 2000.) R&D productivity and scale. Analysis of the relationship between pharma R&D expenditures and the number of new molecular entities or regulatory filings fails to confirm the presence of econ- omies of scale, regardless of time period. So there is no reason to believe that the increased size resulting from combined R&D groups will magically increase productivity. In fact, a merger could re- duce R&D productivity if it increases the operation’s complexity, which is al- most inevitable if the combined com- pany ends up with more R&D locations. Historically, pharma companies have been reluctant to move or consolidate R&D locations because they fear losing valuable and hard-to-find talent. But it is possible that the overall scale of R&D activity required to gain access to the full panoply of industry technologies and the concomitant in- vestment requirements have increased as a result of new scientific advances. That would support the value of spreading the costs and risks of those technology investments over a larger base––a bigger R&D budget or aggre- gate revenues––thus favoring mergers. That the benefits of those new ad- vances have yet to translate into in- creased R&D productivity or effective- ness supports that theory. Sales force. Pharmaceutical sales forces have grown significantly during the last decade. The combined United States–based sales force of the top 40 pharma companies has more than dou- bled, from 38,000 sales reps in 1996 to 80,000 in 2000. Given that increase, it is questionable whether further sales force expansion will result in sales increases, especially considering that most physi- cians are too busy to see reps in the first place. In fact, the number of sales calls has increased at a fraction of the growth rate of rep employment, seriously rais- ing doubts about the benefits gained from combining sales forces. Cost reductions. When well executed, mergers create opportunities to cut ad- ministrative costs and to consolidate manufacturing. But the sheer magni- tude of a transaction is an insufficient reason to justify doing it, and pharma companies have unimpressive track records for maximizing a merger’s value. Catching onto that trend,Wall Street has begun to take a less sanguine view of pharma M&As.Whereas earlier deals en- joyed an immediate rise in market capital- ization, the financial markets reacted neg- atively to the three most recent mergers, reducing the combined valuations of the participating companies by 10–20 percent. The message seems to be that investors are unwilling to give management the benefit of the doubt at the time of announce- ment, so management must persuade the markets that it has a solid plan for creating value through the transaction. In evaluating transactions and com- municating with financial markets, pharma companies need to recognize that the accounting rules for M&A transactions in the United States have changed. The “pooling of interest” method of merger accounting, in which the acquired company’s value is based on depreciated cost rather than market price, is now dead. Companies will be required to use the “purchase” method, under which the difference between market and book values is designated as an increase to the book value of ac- quired tangible assets, in-process research and development, intangible assets, and goodwill––which can make up as much as 60 percent of the pharma purchase price. The new accounting rules’ earnings- per-share implications are less favorable than the “pooling” approach but less onerous than the old purchase account- ing, which required annual amortization of all goodwill and intangible assets. The new rules require intangible assets with a finite useful life to be amortized. They also subject goodwill and intangible as- sets with an indefinite life to an annual Source: Deloitte Consulting Graphic <40% Successes >60% Failures Failure to close Lack of synergy realization Shareholder lawsuits Market-position erosion Customer defections Talent flight Cultural clashes Divestiture potential M&A Transactions Errors Value-Destroying Results Inadequately articulated vision Lack of expertise and structure Unclear synergy targets Poorly integrated processes Unmanaged cultural clashes Waste, low-impact activities Missing integration infrastructures Inconsistent communications Unprepared for Day 1 Disappointed customers Disenfranchised employees PAY ATTENTION Errors arising from management’s lack of attention to the merger process lead to failures.
  • 4. Industry Trends impairment test that requires assets’ book value to be reduced from cost to fair market value. Most important, the new rules re- quire that acquisitions be allocated to the reporting units of the acquirers that benefit from the transaction. Although none of those changes will affect cash flow and should not get in the way of transactions with a persuasive value-cre- ation rationale, management must en- sure that it clearly communicates that rationale to shareholders and financial markets. New Directions As pharma market share becomes more concentrated, the M&A game itself may change. So far, pharma mergers and ac- quisitions have entailed the combina- tion of entire companies and, at times, have fallen apart as a result of therapeu- tic overlaps and FTC mandates. But that is not always the case in other indus- tries. Frequently, acquirers keep some pieces––such as divisions or product lines––and dispose of or spin off those that don’t fit their strategy. Although that has not happened in the pharmaceutical industry to date, as therapeutic franchise (TF) overlaps rise along with market concentration, com- panies will have to seriously consider two new options: splitting targets up- front with a joint bid from multiple companies or spinning off some TFs as separate companies after the transac- tion’s close. A pharma company is the sum of different TFs, from discovery to sales and marketing, and it is certainly possible to separate their franchises and recombine them with acquirers’ franchises. Splitting up a company along TFs may be difficult, but it is usually feasible. The most complex issues would occur in the areas of manufacturing, pilot plants, and possibly some discovery labs, because they are most likely to support the entire company rather than be dedi- cated to specific areas. The key issue, as in all M&As, will be how the people who created the tar- get’s value are treated. If treated well, there is no a priori reason to believe that they would object to the company being split along TF lines any more than they would object to other types of mergers. In fact, a highly attractive TF may make a better target than the whole company, because integrating a single TF––in which the acquirer pre- sumably had little, if any, presence ––requires significantly less effort than integrating an entire company with multiple TFs. The real complexity lies in executing the deal: analyzing the target, valuing the TFs, finding co- acquirers, negotiating the contract, and ensuring that the target’s people do not walk out the door. Be Prepared Even if a company is not planning to participate in a transaction, it must achieve a minimum level of M&A pre- paredness for two reasons: First, prepa- ration has the greatest positive impact on M&A success; and second, the timing and likelihood of participating in a merger or acquisition is unpredictable. By the time a company realizes that it needs to get involved, it is too late to prepare. That will increase along with the advent of break-up acquisitions in which the opportunity to join a “deal in the making” may be fleeting. Deloitte Consulting’s research shows that companies can significantly im- prove the probability of success by preparing. Conversely, lack of prepara- tion plays a significant role in M&A fail- ures, whether they occur in strategy or execution. (See “Lessons Learned.”) M&A activity often comes as a sur- prise, not only to the organization at large but also to CEOs, CFOs, and di- rectors. The Pfizer/Warner-Lambert transaction is a poignant reminder that the future holds unexpected turns. In May 1999, Pfizer’s CEO William Steere stated, “I see no need to merge with an- other drug manufacturer.” Six months later, Pfizer filed papers with the US Securities and Exchange Commission to take over Warner-Lambert. That experience is not unusual. Out of six pharma companies that publicly pro- fessed in 1998–1999 to have no interest in M&As, four have since concluded such transactions. But there is danger in waiting until the last minute to become involved in the game. Spoilers––the Pfizers and General Electrics of the world––must act quickly, The following tactics should be part of companies’ M&A preparations: q Establish an acquisition strategy that focuses on the sources of value. q Determine the maximum price before making a bid. q Conduct thorough financial, legal, and commercial due diligence. q Clearly quantify revenue and cost synergies. Tips for M&A execution: q Aim for a quick integration. Speed matters. q Focus integration on clearly defined value drivers. q Address retention issues early and often. q Launch small, rapid, iterative integration teams. q Align organizational roles and responsibilities and communicate them effectively. q Consider the importance of culture. Humanize the merger. q Clearly and frequently communicate to stakeholders the implications and progress of the merger. Lessons LearnedLessons Learned By the time a company realizes that it needs to get involved in a deal, it is too late to prepare.
  • 5. Industry Trends and because they are limited in the due diligence they can conduct, they may overpay in the heat of the battle. A less dramatic but nonetheless im- portant issue is making plans for partici- pating in M&A activity in the course of daily business. When a transaction ma- terializes, advanced planning can yield significant benefits. To quote the con- troller of a large pharma company,“If we had thought about the potential for a merger even six months ago, we would have saved considerable time and cost now.” In contrast to frequent acquirers like GE and Cisco, which have honed their approaches through many years of transactions, pharma companies do not engage in M&A activities often enough to develop the discipline and skills needed to ensure success. Yet M&A vic- tories are largely the result of prepara- tion, practice, and experience. History shows that, although there are always many unexpected twists and turns, companies can greatly improve their chances of M&A success by en- gaging in the following set of targeted activities: q Survey the marketplace, analyze competitors, study M&A successes and failures, develop likely industry acquisition scenarios, and identify suitable targets as well as potential suitors. q Develop a formal M&A process with defined roles and responsibilities. q Train the management team to exe- cute transactions and manage the postmerger integration. q Identify the skills and capabilities that the company lacks and will be unable to develop. Identify external par- ties––bankers, lawyers, and consul- tants––who can assist in those areas temporarily. q Manage the culture and prepare the organization for the possibility that it may engage in M&A activities at some future date. Given the uncer- tainty that staff and middle managers experience during mergers and acqui- sitions, senior management must truthfully communicate its philoso- phy for handling post-transaction activities. q Identify impacts on IT infrastruc- ture and plan future investments to become M&A ready. Create Lasting Value To realize M&A benefits, companies must have an explicit understanding of the benefits they desire, a defined mechanism for securing them, a pre- meditated and disciplined implemen- tation approach, and reliable tools for tracking progress. Wringing benefits from a merger does not happen auto- matically. As a veteran CEO who has completed multiple acquisitions rue- fully concludes, “Buying is easy, merg- ing is hell.” Ensuring M&A success requires consummate preparation, meticulous implementation, and constant vigilance. A successful merger is the end result of a long and arduous process, during which companies must engage in con- siderable and highly detailed planning long before the close. Those activities fall into three time frames: pretransac- tion, transaction close, and postclose integration. (See “Merger Timeline,” page 60.) Pretransaction. To manage the post- merger integration process, the com- bining companies must create a pro- gram management office to coordinate all merger-related activities, to appoint executives who will be responsible for the process, and to define their roles and responsibilities. The second major task during this period is identifying and planning ac- tivities and projects necessary to exe- cute the merger and to ensure the an- ticipated benefits are realized. It is critical to clearly define the areas that must be addressed in the short term and those that can be delayed for a year or two. This is also the time when the acquirer or combining organizations will determine the pace of the integra- tion for each area, including R&D, manufacturing, sales and marketing, and corporate functions. The third key activity is preparation for Day 1––the day the merger is con- summated. While all those activities are taking place, the two merging organiza- tions must continue to conduct their day-to-day business as two separate and independent entities. For that reason, senior management must recognize that managers can be responsible for run- ning their daily businesses or for man- aging integration––but not for both. Merger integration is a full-time job and must be recognized as such or the deal is destined for disaster. Communication and project execution. The second phase of the merger pro- cess focuses on planning and executing Day 1 activities in detail. It also initi- ates the process that brings the com- bining entities together, including the deployment of synergy-creating initia- Merger integration is a full-time job and must be recognized as such, or the deal is destined for failure.
  • 6. tives and progress tracking. During this phase, the two merging companies begin to act as one. Postclose integration. The third phase, which starts about 90 days after the close and lasts one to two years, focuses on building synergies and developing the new, combined organization. Throughout the entire process, from pretransaction through postmerger in- tegration, communications with inter- nal and external stakeholders and man- agement activities focused on the transition are key. Managers may easily overlook some of the many activities that take place throughout the merger process, inviting them to return to haunt the new com- pany. One frequently overlooked issue is the need to create tools that standardize the budgets and financial reports of the combining companies. That is especially difficult if they have two different orga- nizational structures, such as functional and divisional. Creating a consistent set of budgets is resource intensive but es- sential if managers are to run their busi- nesses efficiently and meet demanding postmerger targets. A set of tools that companies often overlook tracks the participants’ success at achieving synergies after the deal’s close. By preventing the combining companies’ managers from playing games or creating fictitious M&A bene- fits, such tools ensure that reported syn- ergies translate into improved cash flow or increased earnings. A good example of such game playing is when employees whose jobs are eliminated immediately return as long-term contractors–– because the work still has to get done––pocketing hefty separation bonuses on their way out. Such mistakes can occur when finance keeps track of payroll and permanent headcount but not contractors. The pharmaceutical industry will con- tinue to experience M&A activity for the next five years. To access financing, com- panies will need to persuade investors that they can buck the trend of past M&A failures and deliver real value, a proposition that requires a clear vision, careful preparation, and disci- plined implementation. And, if they want to be ready for the future, all companies, regardless of their current plans and atti- tudes toward the consolidation trend, must develop M&A–readiness plans. ❚ Industry Trends Source: Deloitte Consulting Graphic Announcement, Preclose Countdown -270 to -30 days -30 to +90 days +90 to +730 days Transaction Close, Postclose Integration Program Planning and Project Definition • Focus on organizational structures • Identify and prioritize projects to support integration objectives Merger Organizational Design • Create program management office • Define and establish leadership roles • Define and establish team structure • Define integration roles and responsi- bilities for both companies Project Management • Define projects by function/business • Optimal IT solution • Define process work-arounds • Conduct risk reviews, project prioritization and reprioritization, etc. • Develop process and tools to manage and track project planning • Project approval Day 1 Preparation • Develop projects and communications for consummation of merger (Day 1) • Communication plan • Establish plan for employee consolidation and facility rationalization Day 1 Communication and Execution • Develop process and tools for managing Day 1 activities • Execute Day 1 communications Project Execution and Synergy Capture • Develop process and tools to manage and track project execution • Conduct program level project reviews, reprioritize projects • Synergy review • Rationalize facilities Creation of New Company • Execute employee consolidation plan • Establish new roles and responsibilities • Begin creation of new company Project Evaluation and Synergy Capture • Develop process and tools to evaluate projects and reallocate resources • Complete facilities rationalization • Close out projects and shift to function/business New Company Definition Complete • Implement system infrastructure • IT migration/system infrastructure • Implement work processes throughout new company Platform for Growth • Build new business infrastructure • Integrate technologies • Install strategic investment projects Two companies acting as two companies Communication and Project Execution • Commence project execution and Day 1 communications • Focus on a platform for future growth, synergy capture Two companies acting as one company Manage, Evaluate, and Reallocate • Focus on delivering project objectives and capturing synergies • Reallocate resources and create/ redefine projects as necessary One company Communications Operating Transition Synergy MERGER TIMELINE Detailed planning for the three basic merger phases is essential to laying a foundation for M&A success. ©Reprinted from PHARMACEUTICAL EXECUTIVE, August 2001 AN ADVANSTAR 5PUBLICATION Printed in U.S.A. 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