1. Profile of Vachara Kungwanwongsa Page 1
Mr. Vachara Kungwanwongsa
CONTACT INFORMATION:
Home Address: 62 Unakan Road, Wangburapabhirom Sub-district, Pranakorn District,
Bangkok 10200
Home Telephone: 02 622 1722
Mobile phone: 086 372 5199
Email: golfy01@gmail.com or golfy01@hotmail.com
PERSONAL DATA:
Date of Birth: January 15, 1969
Marital Status: Married with two children
Religious: Budhism
Nationality: Thai
EDUCATION BACKGROUND:
1993 Bachelor Degree in Computer Education
Chandrakasem Teacher College, Bangkok
SPECIAL CERTIFICATES:
 Certificate of the Pre-Opening Team, The Peninsula Bangkok
 Certificate of the Pre-Opening Team, Centara Grand at Central world
 Certificate of ITIL Version 3

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PROFESSIONAL SKILLS:
Software Applications:
 Windows 7 /XP /Vista, OS/2, Ms Office, Ms Project, Outlook, Ms Exchange, Novell Perfect Office, Novell
Group Wise
 Digital Signage System, Milestone And PMS (CCTV System)
 BMAsia, Equal Strategy, London Architecture (Background Music)
 Orisoft, Eagle (HR Management)
 Vingcard System (Door Lock System)
 Micros-Fidelio, Opera, (MC/ PMS / S&C / AR)
 Sunsystem, MS GP - (Accounting)
 Avaya PABX, Dovoice,(Mobile Device)
 Avaya – PABX, My PABX , Jazz (Call Accounting)
 ResPak, HOTSOS (Guest Services Management)
 Micros, Epitome, Infrasys (Point of sale)
Network Applications:
 Microsoft Windows Server, Novell NetW are, W indows NT, OS/2 LAN Requester Unix, Gateway, Router,
Switch, Firewall, W iFi, IPS, W EB, DNS, Proxy
 Norton Utility, Backup System, Symantec Backup Exec
LANGUAGE PROFICIENCY:
Thai: Native
English: Good in both written and speaking
SUMMARY OF PROFESSIONAL EXPERIENCES:
Year of Experience Organization Position
2014 – 2015
Fourteen Points Co., Ltd
(operated by PACE Development)
IT Manager & Project Assistant
Manager
2013 – 2014 (6 months) KU DE TA Bangkok Project Management – IT Manager
2013 (6 months) Holiday Inn (Sukhumvit 22) Project Management – IT Manager
2009 – 2012 Pan Pacific Serviced Suites IT Manager
2007 – 2009 Centara Grand at Central World IT Manager
2006 – 2007 Lebua & The Dome at State Tower Assistant IT Manager
1998 – 2006 The Peninsula Bangkok Hotel IS Coordinator
1996 – 1998 Siam Chaophraya Holdings Co., Ltd EDP Coordinator
1995 – 1996 Samart Co., Ltd Project Manager – Technician
1994 – 1995 IBM (Thailand) Co., Ltd Project Ledger – Application Support
1994 (9 months) Thai System Co., Ltd LAN Administration
1992 – 1993 Data Centralen Co., Ltd System Analyst

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PROFESSIONAL EXPERIENCES
February 2014 – June 2015 Fourteen Points Co., Ltd (by PACE Development)
IT Manager & Project Assistant Manager
RESPONSIBILITIES:
 Setting up, controlling, monitoring for overall IT operations in two restaurants (Vogue Lounge and L’Atelier de
Joël Robuchon)
 Analyzing IT systems needs and providing recommendations for system development
 Managing, mentoring and motivating the IT Team. Enhancing staff performance and developing team
capabilities
 Planning, defining and maintaining IT security policy of organization
 Leading the project for software, hardware and reporting system development
 Managing project planning, analyzing requirements and technical specification
 Setting annual targets related to IT operations and monitoring the overall performance of the entire
department
 Preparing an annual business plan for the IT department
 Undertaking project management, providing IT supports, reviewing and recommending IT solutions for
Mahanakorn project in Hua-Hin, Prajuabkhirikhan province
August 2013 – January 2014 KU DE TA, Bangkok
(6 months) IT Manager (Project)
RESPONSIBILITIES:
 Set up, controlled, monitored for overall IT operation
 Analyzed IT systems needs and provided recommendations for system development
 Undertook project management and implementation, performed timely system evaluation, enhanced and
maintenance
 Managed, mentored and motivated the IT Team. Enhanced staff performance and developed team
capabilities
 Planned, defined and maintained IT security policy of organization
 Led the project for software, hardware and reported system development
 In charged of project planning, analyzed requirements and technical specification
 Set annual targets related to IT operations and monitored the overall performance of the entire
department
 Prepared an annual business plan for the IT department
January 2013 – July 2013 Holiday Inn (Sukhumvit 22), Bangkok
(6 months) IT Manager (Project)
RESPONSIBILITIES:
 Constantly reviewed and recommended IT solutions for the hotels options
 Planned the organizational structure around business and technology changes and ensured the IT strategic
plan for the hotel gives sufficient flexibility to expand and digress to meet changing business needs
 Led and developed a network of IT Associates throughout the hotel that are proficient in the business of
technology and are well poised to support the operations of the hotel to maximize technology
 Developed and implemented a creative and innovative multi-system network strategy for the hotel to ensure
fundamental business objectives are met whilst working within IT budgets
 Reviewed and advised on all IT contracts and where required ensure all vendors meet contractual
requirements
 Constantly monitored all IT systems and advised hotel Associates with appropriate steps to take with any IT
External System attacks. This would include ensuring all Virus checking and Firewall Systems
 Monitored the deliverables, performances and trends of these vendors and ensured all vendors were
sufficiently scaled and financially stable to afford long term benefits to the hotel entities
 Broadly understood of the use, support and education of Desktop Operating systems to include; W in NT, W
in XP and W in Vista and ensure familiarity with the standard desktop application MS-Office

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 Broadly understood of the use, support and education of Network Infrastructures to include WAN and LAN
design and be sufficiently proficient to ensure the hotels IT requirements are met when dealing with third
party vendors on this issue
 Broadly understood of the use, support and education of Servers to include: NT, Novell, Database-Oracle
and MS SQL
 Maintained a strong working knowledge of the capacity management for all proposed and existing IT systems
for the hotel, thus ensuring effective system speed and appropriate ideal operating conditions for all IT
systems
 Consolidated a working knowledge of Helpdesk management and established a Help network within the hotel
as required. This included reviewing and approval of any Service Level agreements for any hotels
 Maintained and consolidated working knowledge of Telecommunications to include Voice, Data, PABX
functions and any existing or future call center IT requirements
 Maintained a strong working knowledge and educated others on Internet development trends and tools that
had a positive or negative impact on Revenues or Profit for the hotel
 Maintained and implemented systems to ensure the security of all intellectual data of the hotel
 Ensured adequate Firewalls and any other appropriate security mechanisms, and ensured these were
maintained to standards considered appropriate for the protection of the hotel or our business partners
 Showed sound administrative understanding in areas of purchasing of IT related software and hardware
including approval and budgeting procedures
April 2009 – December 2012 Pan Pacific Serviced Suites Bangkok
(3.4 years) IT Manager
RESPONSIBILITIES:
 Translated the Business requirements, Global, Hotel and Hotel strategies, into short, medium and long term
IT strategic plans within the hotel
 Determined the minimum IT standards for the hotel ensuring optimum levels of performance and advice on
economical methods of achieving these standards
 Planned and presented possible system acquisitions of strategic systems that will have a positive impact on
future business performance
 Reviewed all proposals for expenditure including Capital Expenditure and operational financing in respect of
Information Technology projects for the hotel and ensure all such approved projects are successfully
implemented to ensure maximum return on investment
 Drove negotiations and contracting to affect greater investment cost savings for the hotel or our owners
 Ensured a Global High Speed Internet facility for the hotel and/or each PPHR Hotels that developed and
grew with both the needs of the hotel and our guest expectations
 Negotiated and constantly reviewed global negotiations for IT Hardware, Software, Maintenance and ongoing
education, to effect cost savings for the hotel
 Developed and E-Business and E-Learning strategic development plan for the hotel, and support the Hotel in
their respective E-Business and E-Learning initiatives
 Maintained and continued to keep up to date with latest developments within the Hospitality industry from a
hotel, owner, Associate and customer point of view
 Recommended developments in light of changing Information Technology systems to ensure the hotel
maintain sufficient IT functionality in order to maintain competitiveness
 Monitored all Hotel IT related budgets and projects and took actions on any variances
 Ensured all projects had been appropriately negotiated, and all system configuration, installation plans and
education met PPHR minimum requirements
 Established and maintained commercial relationships with vendors, both nationally and internationally
 Developed an E-Learning and E-business culture throughout the hotel.
 Planned and coordinated all IT staffing functions such as forecasting, organization, recruitment, staff
development and remuneration
 Developed and maintained a report with all hotel Managers and ensured their ongoing education and
development to affect greater knowledge of IT and IT systems throughout the hotel
 Developed and maintained IT standards and procedures for all IT related matters for the hotel
 Developed IT project management methodologies and effectively communicated these to both hotel
Associates and third party vendor

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May 2007 – March 2009 Centara Grand at Central world
(1.6 years) IT Manager – Technology Serviced
RESPONSIBILITIES:
 Managed the IT function on a day-to-day operational basis
 Led and supervised group staff to deliver assignments on schedule
 Ensured maximum availability of computer systems throughout the company
 In charged of the provision of IT infrastructure services including desktop applications, Local and/or wide
area networks, IT security and telecommunications
 Worked with senior management to propose, agreed and delivered IT service to define Service Level
Agreement
 Prepared data and issued report to supervisors, concerned staff and customers to support operation function
 Managed the IT departments include staff appraisals, disciplining, pay reviews and career development
 Maintained and managed servers and network system
 Provided Day to day management of the Local LAN Admin team and supporting all company’s users
 Provided full support to the event organizer, Sales personnel or clients on Function facilities and IT
Requirements.
 Maintained internet provider and paid movie program in all guestrooms
 Developed and maintained a disaster recovery plan
 Developed and controlled the IT security policy
May 2006 – May 2007 Lebua and The Dome at State Tower
(1 year) Assistant IT Manager
RESPONSIBILITIES:
 Ensured system security was established and maintained at appropriate standards.
 Ensured the completion and maintenance of system and data backup procedures.
 Ensured the ongoing integrity of all hardware and software, and also effectively preventative and rectificatory
measures where appropriated.
 The concept of integrity extends but was not limited to the legality and unaffected operation of all hardware
and software.
 Maintained a register of all licenses for all software operated by the hotel.
 Monitored and enhanced system performance.
 Managed, established, modified and implemented business application on program to serve the operation
requirement from user.
 Fixed / solved problem of missing and error data from the program and modify program to meet company’s
policy.
 Provided technical advice and support as well as train user to use the organization’s computer program to
support all functions or operations.
 Performed system testing, proposed new requirement to ensure that the designed program was accurate and
optimized for user and coordinate to IT both in-house and regional to make it practical for implementation.
July 1998 – April 2006 The Peninsula Bangkok Hotel
(7.10 year) IS Coordinator
RESPONSIBILITIES:
 Ensured system security was established and maintained at appropriate standards.
 Ensured the completion and maintenance of system and data backup procedures.
 Ensured the ongoing integrity of all hardware and software and effect Preventative and certificatory
measures where.
 Appropriated the concept of integrity extends, but was not limited to the legality and unaffected operation of
all hardware and Software.
 Maintained a register of all hardware included serial or other identifying numbers or characters and the
geographical location.
 Maintained a register of all licenses for all software operated by the hotel.
 Maintained a register of all contracts impacting in whatever manner upon the computer operation.
 Monitored and enhanced system performance.

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October 1996 – June 1998 Siam Chaophraya Holdings Co., Ltd.
(The Peninsula Project)
EDP Coordinator
October 1995 – September 1996 Samart Co., Ltd.
Project Manager (Technician)
October 1994 – September 1995 IBM (Thailand) Co., Ltd.
Project Ledger (Application S upport)
January 1994 – September 1994 Thai System Co., Ltd.
LAN Administrator
December 1992 - December 1993 Data Centralen Co., Ltd.
System Analyst
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