Transitioning UX research from in-person to remote is now a necessity, and those who have never conducted remote research are looking for guidance on how to successfully make the change.
In this webinar, we'll give you the tools you need to successfully design and conduct remote research studies.
Discover:
Best practices for planning remote studies
How to recruit remote participants
Tips for getting feedback from users in their natural setting
As user needs change and adapt to the new normal, companies must look to gather the crucial insights they need to meet them. Remote research is the key.
2. Let’s make sure you’re all set up for the webinar!
● Control panel to type in your questions and/or
comments during the presentation
● Time at the end for Q&A
● Today’s webinar will be recorded for future viewing
● All attendees will receive a copy of the
slides/recording
● Continue the discussion using #UZwebinar
3. About Mary
Mary makes it her mission to ensure that the products
and services she works with deliver exceptional
end-to-end experiences.
MARY LUONG, Ph.D.
North America
4. QUICK POLL
Can you describe your experience
with remote research?
We want to hear from you!
5. Sharpen your communication skills
Planning remote studies
Getting the most valuable feedback from users
Opportunities for going remote
Q & A
10. QUICK POLL
When the current crisis (pandemic) hit, what, if
any change, did you see in how you or your team
are conducting user research?
We want to hear from you!
11. Recruit more users than you think
you need
people may quit early
people may not show up
there will be distractions
12. Make the most of your mistakes
mistakes will be made
but mistakes = opportunities
embrace the a-ha moments
13. Get great data & beyond
Practice your (remote) communication skills
Get feedback in participant’s natural setting
Test the study extensively
Make mistakes (don’t be afraid)