1. KATHRYN J. SKUSE
Career Portfolio
91 Ford St.
Three Rivers, MA 01080
(413)-668-6480
KJSkuse925@comcast.net
2. Table of Contents
Statement of Authenticity…………..Slide 3
Career Mission Statement…………..Slide 4
Elevator Speech………………………...Slide 4
Plan Of Study…………………………….Slide 5
Course Descriptions……………………Slide 6
College History…………………………..Slide 13
Resume…………………………………….Slide 14
References………………………………...Slide 19
Letters of Reference……………………Slide 20
My Career Goal………………………… ..Slide 22
Achievements andAwards……………Slide 23
ProfessionalAffiliations………………..Slide 32
Volunteer History…………………………Slide 33
Work Samples……………………………..Slide 34
3. Statement of Authenticity
All of the documents found within this portfolio have been
written and designed by Kathryn Skuse or by associates of
hers.
Any document contained within has received prior
approval for its use for the purpose of this presentation.
No document contained within this portfolio shall be
copied or used without first obtaining prior written
approval.
4. MyCareer Mission Statement MyElevator Speech
My purpose is to utilize my skills, ability and
experience that I have acquired to help others
have a better quality of life; at the same time as
I continue to learn, develop and grow in the
healthcare field.
My name is Kathryn Skuse. I am a Senior at
DeVry University with an anticipated
graduation date in January 2015 with a
Bachelor’s Degree in Business Administration
with a concentration in Health Services. I am
looking for a position as a Case Manager for
those that are mentally and physically
challenged.
I have as passion for helping others and in
particular to have a better quality of life. I have
worked in this field for three now and it was my
inspiration to continue my education and
pursue the healthcare field.
I understand that you are currently looking for a
Residential Supervisor and feel that I would be
a good candidate for this position. I would like
an opportunity to meet with you so that we can
discuss my skills and how they may benefit
you.Would you be available for a meeting next
week?
5. My Plan of Study
Education Section
Business Administration Program
6. Related Course Descriptions
Business Administration Courses
BUSN319 Marketing*^
In this course students apply principles and
strategies for
marketing products and services to
industrial, commercial
and governmental entities.Topics include
ways in which market
information and product life cycle affect
product and production
design; forecasting techniques;
interdependencies between
marketing and operations functions; and
selling skills.
Prerequisites: BUSN115 and MATH114 / 3-
3
BUSN379 Finance*^
This course introduces corporate financial
structure and covers
basic capital budgeting techniques,
including discounted cash
flow analysis. Funds sources and financial
resource allocation are
analyzed. Spreadsheet software packages
are used to analyze
data and solve case-based problems.
Prerequisite: ACCT212 / 3-3
7. ENGL230 Professional
Communication
This course enhances students’ writing and
presentation skills for
academic applications and professional
communication in the
workplace. Students analyze the needs of
divergent audiences,
and craft messages using technology tools
and media appropriate
for distance and group communication. An
emphasis on collaborative
work further prepares students for the
contemporary
work environment. Prerequisite: ENGL112 / 3-
3
MGMT404 Project Management^
This course enhances students’ ability to
function in a project
leadership role.While exploring the project life
cycle, they gain
experience in budget and timeline
management. Project
management software is used to design
project schedules using
methods such as bar charts, program
evaluation review
technique (PERT) and critical path method
(CPM) to produce
project plans to apply to the solution of case
studies. Prerequisites:
Successful completion of 56 semester-credit
hours, and
MATH221 or MATH233 / 4-4
8. MGMT303 Principles of
Management^
This course examines fundamental
management theories and
traditional managerial responsibilities in
formal and informal
organizational structures. Planning,
organizing, directing,
controlling and staffing are explored.
Prerequisite: BUSN115 / 3-3
BIS245 Database Essentials for
Business with Lab*^
Students in this course learn to design
relational databases
and to build database applications, including
tables, queries,
forms, reports and macros. Also addressed is
implementation
of basic database security, backup and
recovery procedures.
Generating reports and meeting business
requirements are
emphasized. Prerequisite: BIS155 / 5-4
9. Related Course Descriptions
Health Services Courses
HIS410 Health Information
Systems I*
This course introduces healthcare medical and
business processes
from a software design perspective.Topics
include history
of – and current topics related to – the
healthcare delivery process;
healthcare functions supported by hospital IT
departments;
and interaction between healthcare and
business data domains,
and medical and allied health professionals.The
electronic health
record is introduced. Prerequisite: SEC360 / 3-3
HIM410 Health Information
Financial Management*
This course builds on coursework in healthcare
reimbursement
and delivery systems.The accounting system, as
well as
essential elements of cost/benefit analysis and
managerial
accounting within the context of healthcare
finance and
resource management, are addressed. Capital,
operating and
other budgeting methods are studied in relation to
goal
attainment and organizational success in
healthcare facilities.
Reimbursement methodologies for healthcare
services and the
role of health information management
professionals are
studied. Prerequisite: HIT272 or the equivalent / 3-3
10. HIM420 HealthcareTotal Quality
Management*
This course addresses knowledge, skills,
attitudes and values
needed to coordinate quality and resource
management programs.
Quality planning, assurance and control are
covered as
parts of a total quality system, as are
utilization review and risk
management. Also covered are data collection
and statistical
analysis, as related to performance
improvement; and practicerelated
ethical issues, especially as they relate to
quality management
in healthcare. Prerequisite: MATH325 / 4-4
HSM310 Introduction to
Health Services
Management*
This course provides an overview of
unique characteristics of
U.S. healthcare systems, and surveys the
major components
and their interrelationships.Topics
include internal and external
influences on delivery of services,
healthcare professions and
key trends. Prerequisite: BUSN115 / 4-4
11. HSM320 Health Rights and
Responsibilities*
This course examines legal and ethical issues
of healthcare
services.Topics include legal relationships
among providers,
payers and patients, and issues of professional
liability.
Ethical aspects of rights and duties are
explored in a healthcare
context. Prerequisite: HSM310 / 4-4
HSM330 Health Services
Information Systems*
This course focuses on applying technology
to developing and
maintaining health services information
systems. Students
become familiar with hardware and software
options for managing
patient records, insurance and billing data.
Related policy issues
of confidentiality and information security
are addressed.
Prerequisites:COMP100 and HSM310 / 4-4
12. PSYC110 Psychology^
This course provides a foundation for understanding, predicting
and directing behavior. Organized within a framework encompassing
foundations, general topics and applications, the course
provides an understanding of how psychological principles and
concepts relate to professional and personal life.Topics include
learning, attitude formation, personality, social influence, dynamics
of communication, conflict resolution, motivation, leadership,
and group roles and processes.
HSM410 Healthcare Policy*
This course focuses on the impact of
public policy on healthcare
delivery in the United States. Political,
social, economic and
technological influences are explored,
as are cultural values and
beliefs regarding health that underlie
our policy-making process.
HSM420 Managed Care and Health
Insurance*
This course surveys the development of health
insurance products
and managed care approaches to the financing
and delivery
of healthcare services in the United States.
Fundamental concepts
of insurance risk management and various types
of managed
care organizations are discussed in relation to the
consumer,
provider and insurer.
14. 91 FORD STREET • THREE RIVERS, MA 01080
PHONE 413-668-6480 • E-MAIL KJPROKOP925@GMAIL.COM
K A T H RY N J. S K U S E
OBJECTIVE
To work as a leader in a fast paced work environment while exceeding the objectives of
my employment . To work as a leader in a fast paced work environment while exceeding
the objectives of my employment. To be able to continue my education while still
providing for my family. To utilize the experience, expertise and education that I have
acquired in business and health care fields.
SUMMARY OF QUALIFICATIONS
• 2015 Stetson School
TCITrained,MAPCertified,CompletedworkshopsforFrontLineTalent
DevelopmentandHowto EngageEmployees
• 2011-2014 Boy Scouts of America
Cub Master for local pack, increased membership by 34% within the first year.
Increased parent support and volunteers by 60% within the first 18 months.
• 2011-2014 Seven Hills Foundation
Received Certifications for First Aide & CPR, Home Health Aide Procedures
Training, and HIPAA Training
15. • 2010 Wal-Mart Stores, Inc
Valedictorian for my Assistant Manager Training Program.
Completed Front End Workshop, Inventory Management Workshop,
Fresh Area Workshop (Serve Safe qualified)
• 2006 CDM Heating & Cooling, LLC
QuickBooks Certified
• 2004-2006 Wrights, Inc
First to use Access Database in the company and set up database for
my department
• 2000 – 2004 Wal-Mart Stores, Inc.
Certified in Perpetual inventory systems, Storm Water procedures for the
state of Ct., Firearm Sales
Certified Firearm Sales Trainer for the state of Connecticut
SUMMARY OF QUALIFICATIONS (CONT.)
16. EDUCATION
2011-2015 DeVry University, College of Business & Management
Bachelor of Science, Business Admin w/concentration Health Services
Graduated Magna Cum Laude
GPA – 3.77
1996 – 1997 Springfield Technical Community College Springfield, MA
College Credits- Business Management
English 102
Psychology 101
Accounting 102
1995-1996 Holyoke Community College Holyoke, MA
College Credits-Business Management
Accounting 101
English 101
Economics 101
1991-1995 Palmer High School Palmer, MA
High School Diploma
Yearbook Committee
Foreign Languages Club
17. Professional Experience
May2015–Present Stetson School, Barre, MA
Residential Supervisor
Show compassion and care when dealing with clients and their families. Advocate for the clients. Assist in all
dailylivingactivities.Managestaff toensurethesafetyof thecampus.Coordinatevisits.Crisismanagementand
de-escalation of issues. Working with Case Managers and Clinicians to document behaviors and monitor
treatmentsforclients.
May 2011– Present Seven Hills Foundation, Sturbridge, MA
Support Worker South Valley Program/Respite Worker
Show compassion and care when dealing with clients and their families. Advocate for the clients. Assist in all
dailylivingactivities.
June 2010 – May 2011 Wal-Mart Stores, Inc., Springfield, MA
Assistant Manager of Operations
Plannedandcoordinatedthe“BlackFriday”eventfora50,000squarefootandover400associates.Managedall
offices, ensured that they were compliant with all store, town and state requirements. Used appropriate
judgmenttomakethebestdecisionwhendealingwithupsetcustomersandassociates.
October 2008 – June 2010 Wal-Mart Stores, Inc., Chicopee, MA
Zone Merchandise Supervisor
Trained and developed 200 associates. Project manager for department resets. Scheduled 200 associates to
ensure that all areas had proper coverage during operation hours. Managed inventory in 7 departments.
Analyzedreportstoincreasesales,featuretherightmerchandiseattherighttime.
18. December 2007 - September 2008 S&S Tree Service & Landscape, Three Rivers, MA
Office Manager
Responsible for scheduling estimates and jobs for 15 to 20 customers a month. Maintained
customer records and ensured that jobs were completed on schedule.
October 2007 to March 2008 SPY Enterprises (DBA Kays Kreationz) , Three Rivers, MA
Owner/Florist
Received my floral arrangement certificate. Established relationship with vendors and
customers for a new business. Created floral and basket arrangements for all customers.
Grew a new business from no clientele to an average of 20 customers a month within the
first 3 months.
April 2006 to October 2007 CDM Heating & Cooling, LLC, West Springfield, MA
Office Manager
Set up entire office from beginning to end. Established company handbook and trained
new office staff. Handled $10,000 in accounts receivable and payable weekly. Responsible
for payroll for 10 employees. Managed a customer base of 800 clients including Valley
Opportunity Council.
March 2006 – 2011 Landlord/Renter, Three Rivers, MA
Property Manager/Owner
Managed a two family building.
19. March 2004 to April 2006 Wrights, Inc, West Warren, MA
Associate Product Merchandiser
Set up new products for the design team to show to sales. Established relationships with
international vendors in order obtain samples, costing data, shipping information to meet
customers’ demands. Liaison between all departments involved and my own to acquire,
testing results, graphics and layouts for final products.
September 1995 to March 2004 Wal-Mart Stores Inc., Ma & Ct
Cashier/Overnight Stocker/Department Manager/District Assistant/Store Planning Remodel Team/Assistant Manager
Handled $200,000 in transactions daily. Trained and develop new associates. Managed the
stores safety team. Trained multiple districts on the proper procedures for selling firearms
and administered the Connecticut State Police Firearms Certification Test. Directed teams
of 25 associates during multiple remodels in stores throughout the east coast. Responsible
for monitoring and protecting the store’s assets. Established viable working relationships
with associates in order to teach, train develop and accomplish the daily tasks.
August 1994 to October 1995 Fire Science Technologies, Palmer, MA
Secretary
Managed the evidence for more than 10 years’ worth of fire investigations and ensured
that the evidence was available for court proceedings if necessary. Handled
communications between investigators and insurance companies. Trained new office
manager and secretaries on correct company procedures.
20. INTERESTS AND ACTIVITIES
Teaching my children about the important things in life. Continuing my education
through schooling, life experiences and professional experiences. Volunteering my time
and abilities in my church. Helping to raise awareness and funds for the American
Cancer Society.
REFERENCES
PROFESSIONAL:
CINDY WHEELER 508-344-7391
JAVIER PENA 508-963-1183
PERSONAL:
LORI WALDER 413-262-5245
LAURIE YOUNG 413-214-8135
22. My Career Goals
1st Year 2ndYear 5thYear
My one-year career
goal is to acquire a
job that is full time
that will allow me to
take care of my
family
My two-year career
goal is to continue
to grow my career
and provide for my
family
My five-year career
goal is to be working
in a career field that
allows me to not
only take care of my
family but to also
help improve the
quality of others’
lives
ShortTerm
LongTerm
Goals
33. Volunteer
History
• Cub Master - Boy Scouts ofAmerica,
Western Mass Council,
Pack 164,Thorndike, MA
• Flower Committee – Second Congregational Church ,
Palmer, MA
34. Work Samples
All samples are the work of Kathryn J. Skuse and/or in part of group assignments for DeVry University
