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Video Wall User Experience
                                                        Multi-Touch
                                                            May 25, 2011




Multi-Touch Video Wall User Experience                               5/26/2011   1
Multi-Touch Video Wall – User Experience




• Fortune 200 systems integration firm (NYSE: CSC)

• 93,0000 professionals servicing clients across more than 90 countries

• Long-term commitment to user experience and usability engineering

• UX practice leader based in CSC’s office in Waltham, MA




     Multi-Touch Video Wall User Experience                               5/26/2011   2
Multi-Touch In Mobile Phone and Tablets


• Newton MessagePad                           (1993)

• Minority Report – “The Talk of UX”                   (2002)

• iPod Synchronization                        (2001)

• iPhone – Mini Multi-touch (2007)

• iPad – Tablet Multi-touch (2010)

• RIM PlayBook, Galaxy, Zoom




     Multi-Touch Video Wall User Experience             5/26/2011   3
Rocket Scientists – Adobe AIR (PlayBook)


• Adobe AIR development environment for RIM PlayBook (multi-touch)

• Demos for recently released platform

• Capabilities for multi-touch video walls

• Rocket Science exhibit demos at
  Johnson Space Center

• Business applications given interest in
  multi-touch and collaborative work

• Synergies with “whiteboard to boardroom” concept within Management
  Consulting as part of our Vis-EDGE process




     Multi-Touch Video Wall User Experience                            5/26/2011   4
What Is a Multi-Touch Video Wall?


• A display surface that recognizes the presence of two or more points of contact
  with the surface

• Single display or series of displays joined together to form a seamless experience




     Multi-Touch Video Wall User Experience                                  5/26/2011   5
Multi-Touch Video Wall – Design Landscape


• MultiTouch Ltd. (Finland)




                                              http://multitouch.fi/products/


     Multi-Touch Video Wall User Experience                         5/26/2011   6
Multi-Touch Video Wall – 3M Touch Systems




• Glide across the screen while maintaining positive contact and can track 10
  simultaneous touch events




                                                          http://3m.com


     Multi-Touch Video Wall User Experience                                 5/26/2011   7
Software User Experience – Perceptive Pixel


• Jeff Han – 2006 – TED Conference (Technology Entertainment Design)

• Focus on HCI since days at NYU

• Creating CNN’s giant touch screen “Magic Wall”

• Geo-Spatial & Geo-intelligence

• No upper limit on touch points




                                                     http://perceptivepixel.com


     Multi-Touch Video Wall User Experience                               5/26/2011   8
Real-World Applications


• Collaborative work with multiple users side-by-side on the same interface

• Interactive digital signage

• Educational walls for museum exhibits

• Kiosks (retail, financial information, maps, surveillance, ATM, etc.)

• Gaming

• Scaling smart phone or tablet interfaces to large displays



• Siemens Identity Display


                           http://www.youtube.com/embed/L1kVopprSRo

     Multi-Touch Video Wall User Experience                                   5/26/2011   9
User Interface Design Challenges


• Complexity in programming - more options for user interactions

• Visual orientation

• Touches

• Multiple users

• Simultaneous touches




     Multi-Touch Video Wall User Experience                        5/26/2011   10
CSC Vis-EDGE process – Touch Map Visualization




                                     http://www.youtube.com/watch?v=udvp1egJID8

   Multi-Touch Video Wall User Experience                                         5/26/2011   11
CSC UX Example – Environ-Master




   Multi-Touch Video Wall User Experience   5/26/2011   12
Multi-Touch Video Wall User Experience   5/26/2011   13
Multi-Touch Video Wall User Experience   5/26/2011   14
Multi-Touch Video Wall User Experience   5/26/2011   15
Multi-Touch Video Wall User Experience   5/26/2011   16
Multi-Touch Video Wall User Experience   5/26/2011   17
CSC UX Example – Green Grid




   Multi-Touch Video Wall User Experience   5/26/2011   18
CSC UX Example – Field Tech 360




   Multi-Touch Video Wall User Experience   5/26/2011   19
CSC UX Example – Patient In Your Pocket




    Multi-Touch Video Wall User Experience   5/26/2011   20
Multi-Touch Video Wall User Experience   5/26/2011   21
Multi-Touch Video Wall User Experience   5/26/2011   22
Multi-Touch Video Wall User Experience   5/26/2011   23
Multi-Touch Video Wall User Experience   5/26/2011   24
Multi-Touch Video Wall User Experience   5/26/2011   25
Multi-Touch Video Wall User Experience   5/26/2011   26
Future…




                              http://www.youtube.com/watch?v=b88PlcROy74


   Multi-Touch Video Wall User Experience                                  5/26/2011   27
Contact Us



            Tony J. Brown, Ph.D
            Practice Lead,
            User Experience
            CSC, GBS Americas
            404 Wyman Street, Suite 355
            Waltham, MA 02451
            p. 617.543.9741
            tbrown77@csc.com




Multi-Touch Video Wall User Experience    5/26/2011   28

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Video Wall User Experience Multi-Touch

  • 1. Video Wall User Experience Multi-Touch May 25, 2011 Multi-Touch Video Wall User Experience 5/26/2011 1
  • 2. Multi-Touch Video Wall – User Experience • Fortune 200 systems integration firm (NYSE: CSC) • 93,0000 professionals servicing clients across more than 90 countries • Long-term commitment to user experience and usability engineering • UX practice leader based in CSC’s office in Waltham, MA Multi-Touch Video Wall User Experience 5/26/2011 2
  • 3. Multi-Touch In Mobile Phone and Tablets • Newton MessagePad (1993) • Minority Report – “The Talk of UX” (2002) • iPod Synchronization (2001) • iPhone – Mini Multi-touch (2007) • iPad – Tablet Multi-touch (2010) • RIM PlayBook, Galaxy, Zoom Multi-Touch Video Wall User Experience 5/26/2011 3
  • 4. Rocket Scientists – Adobe AIR (PlayBook) • Adobe AIR development environment for RIM PlayBook (multi-touch) • Demos for recently released platform • Capabilities for multi-touch video walls • Rocket Science exhibit demos at Johnson Space Center • Business applications given interest in multi-touch and collaborative work • Synergies with “whiteboard to boardroom” concept within Management Consulting as part of our Vis-EDGE process Multi-Touch Video Wall User Experience 5/26/2011 4
  • 5. What Is a Multi-Touch Video Wall? • A display surface that recognizes the presence of two or more points of contact with the surface • Single display or series of displays joined together to form a seamless experience Multi-Touch Video Wall User Experience 5/26/2011 5
  • 6. Multi-Touch Video Wall – Design Landscape • MultiTouch Ltd. (Finland) http://multitouch.fi/products/ Multi-Touch Video Wall User Experience 5/26/2011 6
  • 7. Multi-Touch Video Wall – 3M Touch Systems • Glide across the screen while maintaining positive contact and can track 10 simultaneous touch events http://3m.com Multi-Touch Video Wall User Experience 5/26/2011 7
  • 8. Software User Experience – Perceptive Pixel • Jeff Han – 2006 – TED Conference (Technology Entertainment Design) • Focus on HCI since days at NYU • Creating CNN’s giant touch screen “Magic Wall” • Geo-Spatial & Geo-intelligence • No upper limit on touch points http://perceptivepixel.com Multi-Touch Video Wall User Experience 5/26/2011 8
  • 9. Real-World Applications • Collaborative work with multiple users side-by-side on the same interface • Interactive digital signage • Educational walls for museum exhibits • Kiosks (retail, financial information, maps, surveillance, ATM, etc.) • Gaming • Scaling smart phone or tablet interfaces to large displays • Siemens Identity Display http://www.youtube.com/embed/L1kVopprSRo Multi-Touch Video Wall User Experience 5/26/2011 9
  • 10. User Interface Design Challenges • Complexity in programming - more options for user interactions • Visual orientation • Touches • Multiple users • Simultaneous touches Multi-Touch Video Wall User Experience 5/26/2011 10
  • 11. CSC Vis-EDGE process – Touch Map Visualization http://www.youtube.com/watch?v=udvp1egJID8 Multi-Touch Video Wall User Experience 5/26/2011 11
  • 12. CSC UX Example – Environ-Master Multi-Touch Video Wall User Experience 5/26/2011 12
  • 13. Multi-Touch Video Wall User Experience 5/26/2011 13
  • 14. Multi-Touch Video Wall User Experience 5/26/2011 14
  • 15. Multi-Touch Video Wall User Experience 5/26/2011 15
  • 16. Multi-Touch Video Wall User Experience 5/26/2011 16
  • 17. Multi-Touch Video Wall User Experience 5/26/2011 17
  • 18. CSC UX Example – Green Grid Multi-Touch Video Wall User Experience 5/26/2011 18
  • 19. CSC UX Example – Field Tech 360 Multi-Touch Video Wall User Experience 5/26/2011 19
  • 20. CSC UX Example – Patient In Your Pocket Multi-Touch Video Wall User Experience 5/26/2011 20
  • 21. Multi-Touch Video Wall User Experience 5/26/2011 21
  • 22. Multi-Touch Video Wall User Experience 5/26/2011 22
  • 23. Multi-Touch Video Wall User Experience 5/26/2011 23
  • 24. Multi-Touch Video Wall User Experience 5/26/2011 24
  • 25. Multi-Touch Video Wall User Experience 5/26/2011 25
  • 26. Multi-Touch Video Wall User Experience 5/26/2011 26
  • 27. Future… http://www.youtube.com/watch?v=b88PlcROy74 Multi-Touch Video Wall User Experience 5/26/2011 27
  • 28. Contact Us Tony J. Brown, Ph.D Practice Lead, User Experience CSC, GBS Americas 404 Wyman Street, Suite 355 Waltham, MA 02451 p. 617.543.9741 tbrown77@csc.com Multi-Touch Video Wall User Experience 5/26/2011 28