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Effective Communication Skills Training
- 1. TRAINING ON EFFECTIVE COMMUNICATION SKILLS CONDUCTED BY VALUE RESOURCES Dates : 28th -30th January
- 3. What is a Presentation? • A speech or talk in which a new product, idea, or piece of work is shown and explained to an audience. • An activity in which someone shows, describes, or explains something to a group of people
- 5. Flow of a Presentation Wrap up Say what the talk has tried to do and what action listeners need to take now Content Say your point Give details of your point Summarize material for your point Repeat all points Forecast Say what points you are going to make Introduction Tell why you are talking and what you are trying to accomplish with this talk
- 6. The 4 Facets
- 7. The 4 Facets Image • Image is with regards to your own physical presentation • Dressing should be business conservative • Well groomed • Smell nice!
- 8. The 4 Facets Speech • Formal jokes (That too only in the beginning) • No first names • Elevated Language • Generalized anecdotes
- 9. The 4 Facets Materials • Elaborate Color Slideshow • Provide paper copies of presentation to your audience • Make use of videos • Computer based presentation
- 10. The 4 Facets Delivery • Stand confidently in front of the group • Use hand gestures (Do not overdo them)
- 11. Presentation Skills The Beginning Should be carefully designed •humor, question, story, facts &figures •- well rehearsed yet natural •Add personal examples to relate to the audience Get attention • listen to their needs •Personal examples from the audience Motivate audience to listen
- 12. Presentation Skills Preparation – Structure (middle) Sequence should be logical & understandable Value of visual aids, charts, handouts etc.
- 13. Presentation Skills Prepare Closing Last 2 to 2.5 minutes are as critical as the first five minutes for a successful presentation Summarize- highlight important points and key messages Seek Validation Conclusion Suggest action- 5 wives and a husband
- 14. How to conduct research for a presentation Conduct research through a variety of sources Carefully evaluate the quality of what you find Consider what in particular, will be the most relevant to your presentations purpose.
- 15. Characteristics of a Good Presentation
- 16. During the Presentation Presentation Good eye contact Be Confident Good vocal projection Good variation in tone Good vocal clarity Natural vocal rate (not too fast/too slow) Good posture/not leaning on lectern No distracting habitual behaviors
- 17. Content of Presentation Presentation has distinct beginning, middle, and end Transitions are used to move from topic to topic Content is clear (not muddled) Organization is smooth (not disjointed or awkward) Vocabulary used is appropriate
- 18. Presentation Skills Preparation: Audience Analysis What is the audience interested in? What does the audience want? What does the audience already know and needs to know? What are their needs, expectations from this presentation? How will the audience benefit from this presentation?
- 19. Presenter
- 20. As a presenter you should Generate interest by changing pitch and speech pattern. Don’t give lots of information. Turn statements into questions - “So, why do you think we chose gender stereotyping? •(PAUSE FOR EFFECT) •“We chose it because it occurred in the highest number of situations.”
- 21. Continued.. Build confidence in Using your voice (clarity and volume) Using body language (gestures, facial expression) Timing (speed, detail, length) Responding to audience (eye contact, changing pace given cues) Dealing with nerves
- 22. What do you do when you are nervous? What strategies can you adopt to overcome them?
- 23. Nerves Curve The week prior to your presentation The day of your presentation 10 mins before you go in Your first nervous 5 mins Curve falls steeply away once you have started
- 24. Tips to handle nerves Rationalize feelings Take deep Breaths Be well prepared Stay in control Get the first few sentences out of the way share a story or anecdote in the beginning of your presentation
- 25. Presentation Skills – Handling questions Remain confident Be prepared Anticipate and keep answers ready When a question is asked, you can give yourself some thinking time by repeating it back Sometimes questions themselves give you a lead to highlight your point of view
- 26. Tips to overcome fear of Public Speaking
- 27. Prepare: Nothing helps ease the fear of public speaking than knowing your material. Don't Memorize: know your material by remembering key points and on sub topics and examples to cover. Connect with your audience: During your talk look these people in the eye to ease your nerves and connect with your audience. Engage the audience with questions
- 29. Facts - Facts can have a major impact on an audience, particularly if they are shocking Quotes – People tend to like quotes and they can help ease you into a topic by enlightening the audience. Rhetorical Questions – These allow you to gently ease into a presentation Short Anecdotes A well- developed story can hold an audience attention simply because of their desire to get to the end message!
- 31. Extempore Presentation The word "Extempore" has actual meaning lying in the context of stage impromptu performances. Extempore speaking is the term used for a non- formally prepared speech.
- 32. How to go about it? • Start with a good introduction • Move smoothly to the body of the what you have to speak using the theme of the Extempore as a connecting link between introduction and the main text of speech. • Sound original and spontaneous. • End with an impactful conclusion.
- 33. Do’s of Extempore Speech • Do listen to the topic carefully. • Do try to give a good introduction • Do try to be spontaneous • Do maintain a good eye Contact throughout. • Do modulate your voice to stress on key points • Do try to end the topic smoothly.
- 34. Don’ts of Extempore Speech • Don’t sound clichéd & unimaginative • Don’t start your response without listening to the topic. • Don’t exhibit ungainly body language • Don’t repeat the ideas to fill the time available.
- 35. Presentation Skills – tips to remember Structure the content in line with the audience’s needs What do you want to tell the audience? What is your objective? Prepare keeping in mind the time allotted Anticipate the questions and prepare Collect material from a variety of sources Arrange points logically and sequentially Prepare handouts as well
- 36. Know about what you want to say. Look at people when you speak to them. Speak clearly and keeping what you say simple and uncomplicated. Ensure that your words, body language and voice match what you are saying. Give clarity to what you are communicating by attending to signs of other people’s confusion, resentment or lack of interest. Summarise and check that people understand you.