1. Buying and Selling
Computers and Mobile
Devices
Presented by: Matthew Gale
and Treigh Pedroche

2. Agenda
INTRODUCTIONS
BRIEF HISTORY
COMPUTERS
MOBILE DEVICES

3. ➢ Built for the Department of Defense in 1999
➢ Law Enforcement
❖ FBI, US Marshall Service
❖ CIA, Pentagon
❖ City Police & State Police
➢ White Canyon's customers:
❖ Small to Medium-sized businesses
❖ Fortune 500 companies
❖ Government institutions.
➢ Originally built for Cash America's exclusive use
➢ Used in all Cash America and EZ Pawn locations
➢ Currently used by 100s of Independent Pawn
shops across the US, Canada,

5. KNOW CLEAN GROW
…how to accurately
appraise a computer
before you lend against it
…personal data before
reselling a computer
…computer sales by
showing potential buyers
what they’re getting

6. Computers

7. KNOW

9. CLEAN

10. CLEAN
RISK
LAWS TO WATCH OUT FOR
UNALLOCATED MEMORY
SYSTEMSAVER

11. Computer Sales: Risks

12. Laws to Watch Out For
•Red Flags Rule
• Use a computer program which prevents recovery of customer
information
•Safeguards Rule
• Written Security plan in place
•Possession of Child Pornography
•Health Insurance Portability and Accountability Act
(HIPAA)
•Sarbanes-Oxley Act (SOX
•Gramm-Leach-Bliley Act (GLBA)
Visit FTC.gov and The Department of Health and review each law

13. Delete Empty Recycle
Bin
Refresh
(Windows 8 and newer)
Restore from
partition
(Windows 7 and older)
Reformat
or Reset
How do you wipe?

14. Wiping Computer
Technician Computer Shop Recovery Partition

15. Unallocated Storage

16. Remove the
Date, remove
the risk

17. System
Saver
Windows
Refresh
Window’s
Restore
A hefty
hammer and
a thick nail
Securely deleted
   
Able to save programs
   
Can not recover deleted
files    
Password Removal
   
Resale Value
$$ $ $ -

18. GROW

19. Making More Money with
Computer Sales
• Profitability
• Display
• Shelf Appeal

20. Selling Computers: Let's make more money
Let’s make more profit
• 40 percent growth in net profit
• 3X Computer Sales

26. Mobile Devices

27. Laws And Potential Liability
•3.1 million stolen in 2013
•Safeguards Rule
•Red flags rule
•Not as resale friendly

28. Best Practices Blackberry
•Just 0.5% of the total market
•Less and less Blackberry devices
•Ensure original charger comes
with device
•Wipe before resale by:
•Selecting “Options”, “Security”,
“Security Wipe”

29. Best Practices Windows Devices
•Windows Phone 2.8% of market.
•Windows Phone 8 and older might
no longer be supported. Take in only
8.1 and newer.
•Surface tablets gaining popularity
•Surface RT and Surface 2 use ARM
and Windows RT; reduced
compatibility and value.
•Surface Pro 2 and Surface Pro 3 use
Intel and full Windows 8; enhanced
compatibility and value.

30. What Model Of Surface?

31. Best Practices Android
•Android holds 76.6% of total market
•More and more Android devices
•Focus on brand names, Samsung,
Motorola, Google, HTC, Asus, Sony
LG, Dell.
•Ensure phone or tablet comes with
original charger.
•Take in only Android 4.1 and newer.
(See next slide)

32. Best Practices Apple Devices
•iOS holds 19.7% of the total market
•iOS devices command higher resale
values
•Check the device’s status with Apple
•Disable Find My iPhone
•Disable iCloud(See Next Slide)

33. Checking Activation Lock Status

34. Disabling Find My Iphone/iCloud

35. Removing Device From iCloud

36. Removing Device From iCloud

37. Removing Device From iCloud

38. Removing Device From iCloud

39. Securely Erase
WipeDrive
Mobile
A hefty
hammer and a
thick nail
Securely deleted
   
Log File Report
   
Can not recover deleted
files    

40. Securely Erase

41. Grow your pawn shop
Sell more computers and
devices