Wining the BPM Implementation War: How Lessons Learned in Iraq Can Help You in the Trenches of American Business

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Nathaniel Palmer

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Jon Tigges Grant Thornton Winning the BPM Implementation War: How Lessons Learned in Iraq can Help You in the Trenches of American Business

What We're Going to Talk About… ,[object Object],[object Object],[object Object]

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BPM Implementations are a Lot Like Fighting an Insurgency ,[object Object],[object Object],[object Object],[object Object]

Similarities Between Iraq and US BPM Implementations Virtual kidnappings by detractors Actual kidnappings by detractors Security Enterprise-wide disconnect between functions Enterprise-wide disconnect between functions Problem Process modeling, measurement, & mgmt Process modeling, measurement, & mgmt Solution Different functions… different agendas Different sects… different agendas Political Language and functional differences Language and sectarian differences Culture US Iraq Issue

Counterinsurgency is not Warfare ,[object Object],[object Object]

Iraq Revived the need for a Counter-Insurgency Doctrine ,[object Object],[object Object],[object Object]

Why Do We Approach BPM as Naively as We did Iraq? ,[object Object],[object Object],[object Object],[object Object]

Reality in Iraq and BPM ,[object Object],[object Object],[object Object],[object Object]

The Solution in Iraq ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What are MOOTW Principles and how do they apply to BPM Implementation?

MOOTW Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Unity of Effort ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Security ,[object Object],[object Object],[object Object],[object Object],[object Object]

Restraint ,[object Object],[object Object],[object Object],[object Object]

Perseverance ,[object Object],[object Object],[object Object],[object Object],[object Object]

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