Challenges faced with IT vendors

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As a key decision maker do you have these questions in mind?
How to find the IT right partner?
I spend “quantity” time with the vendor, how can I make
What size would be apt for me?
this “qualitative”?
- Do I need a boutique firm?
Will the vendor fit my enterprise’s vision through scale,
- Do I need a national consulting firm?
expertise and versatility?
- Do I need an MNC?
With my applications running across the globe, is my vendor
How do I make sure if the vendor is philosophically aligned?
providing effective & consistent support across time lines?
Does the vendor have a proper deployment methodology?
How do I get on demand access to various levels of skillsets
How is the resource allocation done? ( onsite : offshore ratio)
across technologies?
What are the vendor initiatives towards a positive business
How do I validate key differentiating offerings from vendors?
impact?
Gartner Reports say following are the 6 key disruptive forces you might probably face this
year in managing IT vendors
Risk & Regulatory issues
Demonstrating value/ROI
Impact is on finance, global trade, anti-bribery and
-corruption, security, privacy and data protection
Challenge is to measure and report the right
metrics that demonstrate value to the business
Expectation of immediate response
Demand for data analytics and trending
Being agile is the expectation from
“The Generation of Now”
Difficulty in basic tracking, monitoring and reporting
of spend and performance information and trends
Internal politics and friction
Market consolidation
Challenge in managing internal friction
among different roles and responsbilities
Challenge in handling a huge vendor
Stephen Kaufman, CTO, Schawk has faced similar challenges and he is sharing his experience on a live Webinar. Please do join;
I am sure you would benefit a lot out of it.
https://www1.hereng.com/register/868131816
Click gotomeeti to Register