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MiraMed On Call (MMOC) has long been a leader
in health information management (HIM), offering
solutions in medical records coding, coding and RAC
audits, oncology data management, trauma registry
and HIM support staff.
In these challenging times of decreased financial and
staffing resources, the increased need for healthcare
providers to collect and submit accurate data to
ensure they receive total and correct reimbursement
is more vital than ever.
MiraMed On Call
Call Today! (877) 641-9913
Guaranteed Quality
with Integrity
Medical Records Coding…
Coding and RAC Audits…
Trauma Registry…
Oncology Data Management
Services…
Risk Adjustment Solutions…
CDI Staff and Education…
Managed Outsourcing of Coding
visit www.miramedoncall.com
for a full list of services
Learn Why MiraMed On Call
Contact our solutions experts at (877) 641-9913 or visit us at www.miramedoncall.com
Medical Records Coding
MiraMed On Call can help your department with long term, short term,
or backlog support by providing certified coding professionals at a
reasonable rate. We believe superior customer service begins with the
right people and client satisfaction is maintained with highly trained
professional staff that provide a quality work product. We ensure
our staff is up to date on all coding conventions, guidelines and
regulations. Our staff of U.S.-based coders are experienced, AHIMA-
credentialed, AHIMA-tested and are fully employed W-2 employees.
Remote coding is a convenient and cost-effective solution to meet
your coding demands. Our credentialed remote coders can fill your
current vacancies, assist your coding team in reducing coding
backlogs, or provide a full coding department solution while improving
financial efficiency and maintaining coding accuracy. We are ready to
assist, whether you need to address temporary vacancies, backlogs,
vacation coverage, seasonal volume increases or are looking to do a
full outsource, we provide a tailored solution for your organization.
Coding and RAC Audits
Coding and reimbursement have become increasingly difficult to manage
in today’s complex and highly regulated environment.In fact, auditing
obligations hold a notable place in any organization’s compliance plan.
MiraMed On Call’s auditing experience with hospitals and health systems
shows that our comprehensive audit approach identifies risk areas,
generates performance improvements and maintains revenue integrity.
As your audit partner, MMOC provides customized audits that fit your
department or facility’s needs at an affordable cost.
Trauma Registry
MiraMed On Call provides support for Trauma Centers designated by the
American College of Surgeons (ACoS), which are qualified as definitive
care centers for adult as well as pediatric patients.Our trauma registrars
are required to maintain a designation of Certified Specialist in Trauma
Registry (CSTR) as well as Certified Abbreviated Injury Scaling Specialist
(CAISS), a trauma scoring system vital to trauma research, in recognition
of their knowledge of basic trauma registry.
Oncology Data Management
MiraMed On Call is able to provide onsite and remote Certified Tumor
Registrars™ (CTRs) to abstract accurate and timely data collection for
our clients. Our team members are committed to keeping current with
their continuing education regimen in the areas of:
•	 Collaborative Staging
•	 Surveillance Epidemiology and End Results (SEER)
•	 National Accreditation Program for Breast Centers (NAPBC)
Our consultants provide leverage to our clients’ programs by keeping up
to date with the latest information from the Commission on Cancer (COC),
National Cancer Registrar Association (NCRA), North American Association
of Central Cancer registries (NAACR) and state/local registries.
Risk Adjustment Solutions
Risk adjustment is a growing source of untapped profit potential;
however, meeting CMS’s reimbursement requirements necessitate
intensive resources.The guidelines associated with risk documentation
standards require the submission of meticulously chosen and verified
data for the risk scoring of patients (i.e., patient health risk profiles).
MiraMed can aid organizations, providers and health plans in
understanding and providing the required documentation according
to the various risk model methodologies (e.g., Medicaid HCC model,
commercial exchange HCC model, CMS-HCC model, HHS-HCC model, etc.)
MiraMed provides:
•	 Prospective Risk-Adjusted Data Validation (RADV) Auditing
•	 Retrospective Risk-Adjusted Data Validation Auditing
•	 Risk Adjustment Educational Programs (CMS-HCC, HHS-HCC,
Commercial Exchange and Medicaid Managed Care)
•	 Physician Scorecards Tracking Annual Wellness Visit Completion
•	 Member Outreach And Community Outreach to aid in the
development of programs and services that will close any gaps
that threaten quality care for all patients
•	 Annual Healthcare Cost Assessment Program
CDI Staff and Education
MiraMed On Call knows that Improving the quality of clinical
documentation is central to your organizational success and at
the core of every patient encounter. Our clinical documentation
improvement (CDI) program includes a team of people and processes
that work together to ensure success. MMOC can provide a highly
skilled complement of staff to perform any and all CDI functions
your facility or health system may need. In addition, we can provide
data-based education to all levels of staff to ensure continuous
documentation improvement.
Managed Outsourcing of Coding
With over 30 years in the HIM and coding business, MMOC is the perfect
partner to have manage all your coding operations. Our extensive
understanding of the coding , billing and reconciliation processes
enable us to efficiently maintain your coding and accounts receivable
thresholds at your required levels.
Key components we manage are:
•	 Coder complement
•	 Coder and department support
•	 Accounts receivable or bill hold targets
•	 Routine audit and quality guarantees
•	 Coordination of client CDI and audit initiatives
•	 Denials assistance
Health Information
Management (HIM) Services
is now

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MiraMed On Call Quality Coding Audits and More for Healthcare Providers

  • 1. MiraMed On Call (MMOC) has long been a leader in health information management (HIM), offering solutions in medical records coding, coding and RAC audits, oncology data management, trauma registry and HIM support staff. In these challenging times of decreased financial and staffing resources, the increased need for healthcare providers to collect and submit accurate data to ensure they receive total and correct reimbursement is more vital than ever. MiraMed On Call Call Today! (877) 641-9913 Guaranteed Quality with Integrity Medical Records Coding… Coding and RAC Audits… Trauma Registry… Oncology Data Management Services… Risk Adjustment Solutions… CDI Staff and Education… Managed Outsourcing of Coding visit www.miramedoncall.com for a full list of services Learn Why MiraMed On Call Contact our solutions experts at (877) 641-9913 or visit us at www.miramedoncall.com
  • 2. Medical Records Coding MiraMed On Call can help your department with long term, short term, or backlog support by providing certified coding professionals at a reasonable rate. We believe superior customer service begins with the right people and client satisfaction is maintained with highly trained professional staff that provide a quality work product. We ensure our staff is up to date on all coding conventions, guidelines and regulations. Our staff of U.S.-based coders are experienced, AHIMA- credentialed, AHIMA-tested and are fully employed W-2 employees. Remote coding is a convenient and cost-effective solution to meet your coding demands. Our credentialed remote coders can fill your current vacancies, assist your coding team in reducing coding backlogs, or provide a full coding department solution while improving financial efficiency and maintaining coding accuracy. We are ready to assist, whether you need to address temporary vacancies, backlogs, vacation coverage, seasonal volume increases or are looking to do a full outsource, we provide a tailored solution for your organization. Coding and RAC Audits Coding and reimbursement have become increasingly difficult to manage in today’s complex and highly regulated environment.In fact, auditing obligations hold a notable place in any organization’s compliance plan. MiraMed On Call’s auditing experience with hospitals and health systems shows that our comprehensive audit approach identifies risk areas, generates performance improvements and maintains revenue integrity. As your audit partner, MMOC provides customized audits that fit your department or facility’s needs at an affordable cost. Trauma Registry MiraMed On Call provides support for Trauma Centers designated by the American College of Surgeons (ACoS), which are qualified as definitive care centers for adult as well as pediatric patients.Our trauma registrars are required to maintain a designation of Certified Specialist in Trauma Registry (CSTR) as well as Certified Abbreviated Injury Scaling Specialist (CAISS), a trauma scoring system vital to trauma research, in recognition of their knowledge of basic trauma registry. Oncology Data Management MiraMed On Call is able to provide onsite and remote Certified Tumor Registrars™ (CTRs) to abstract accurate and timely data collection for our clients. Our team members are committed to keeping current with their continuing education regimen in the areas of: • Collaborative Staging • Surveillance Epidemiology and End Results (SEER) • National Accreditation Program for Breast Centers (NAPBC) Our consultants provide leverage to our clients’ programs by keeping up to date with the latest information from the Commission on Cancer (COC), National Cancer Registrar Association (NCRA), North American Association of Central Cancer registries (NAACR) and state/local registries. Risk Adjustment Solutions Risk adjustment is a growing source of untapped profit potential; however, meeting CMS’s reimbursement requirements necessitate intensive resources.The guidelines associated with risk documentation standards require the submission of meticulously chosen and verified data for the risk scoring of patients (i.e., patient health risk profiles). MiraMed can aid organizations, providers and health plans in understanding and providing the required documentation according to the various risk model methodologies (e.g., Medicaid HCC model, commercial exchange HCC model, CMS-HCC model, HHS-HCC model, etc.) MiraMed provides: • Prospective Risk-Adjusted Data Validation (RADV) Auditing • Retrospective Risk-Adjusted Data Validation Auditing • Risk Adjustment Educational Programs (CMS-HCC, HHS-HCC, Commercial Exchange and Medicaid Managed Care) • Physician Scorecards Tracking Annual Wellness Visit Completion • Member Outreach And Community Outreach to aid in the development of programs and services that will close any gaps that threaten quality care for all patients • Annual Healthcare Cost Assessment Program CDI Staff and Education MiraMed On Call knows that Improving the quality of clinical documentation is central to your organizational success and at the core of every patient encounter. Our clinical documentation improvement (CDI) program includes a team of people and processes that work together to ensure success. MMOC can provide a highly skilled complement of staff to perform any and all CDI functions your facility or health system may need. In addition, we can provide data-based education to all levels of staff to ensure continuous documentation improvement. Managed Outsourcing of Coding With over 30 years in the HIM and coding business, MMOC is the perfect partner to have manage all your coding operations. Our extensive understanding of the coding , billing and reconciliation processes enable us to efficiently maintain your coding and accounts receivable thresholds at your required levels. Key components we manage are: • Coder complement • Coder and department support • Accounts receivable or bill hold targets • Routine audit and quality guarantees • Coordination of client CDI and audit initiatives • Denials assistance Health Information Management (HIM) Services is now