This document appears to be an agenda for an event on September 12th celebrating the 5th anniversary of InSpark. The agenda includes sessions on Power Platform basics, a business case study involving a law firm customer relationship management, and demonstrations of Power Apps, Power Automate, and other Microsoft tools. There will also be opportunities for questions. Attendees are encouraged to provide feedback through an online survey. The event will take place in person at the Polish Microsoft office on September 12th.
13. 03.04.2020
12.09.2020
#
InSpark
Disclaimer
Names, characters, businesses, places, events, locales, and incidents are either the products
of the Django's imagination or used in a fictitious manner. And any resemblance to actual or
copyrighted persons, living or dead, or actual events is purely coincidental
15. 03.04.2020
12.09.2020
#
InSpark
The As-Is
Customer
contact for
updates
PSL Colleague
taking notes and
register contact
PSL Colleague
inform PSL
Lawyer
PSL Lawyer be
informed and
contact customer
Customer is
informed
• Black box for customer
• Hard to reach anyone
• Too long or even forgotten
• Not documented
• Misinterpretation
• Not recorded
• Acting on old information
• Too long or even
forgotten
• Miscommunication
• No overview