Tier1 provides managed services for Hyperion financial reporting and analysis software. They have experienced consultants available to implement, support, and resolve issues for Hyperion. Their services include maintenance of metadata, security management, report creation, task automation, and application monitoring for Hyperion Financial Management, Planning, Essbase, and System 11 Foundation. Tier1 can assist with all aspects of the Hyperion platform from functional consulting to technical support.
2. Hyperion Planning Managed Services:
• Metadata and Data Load support using Classic Administration or Enterprise
Performance Management Architect (EPMA)
• Batch Script processing for automated metadata and data loads
• HP Rules/Calculations and Member List development and maintenance per
customer specified requirements
• HP Web Form/Data Grid/Task List/ Work Flow creation and maintenance
• Report creation and maintenance (Smartview and Financial Reporting Studio)
• HP specific security management and maintenance
• Task automation of administrative application tasks
• Application performance testing
HYPERION MANAGED SERVICES
2403 Sidney Street • Suite 225 • Pittsburgh, PA • 15203 | 412.381.9201
Hyperion Essbase Managed Services:
• Manage all Essbase environments (i.e. Prod, Dev, and Test)
• Performance tuning
• Troubleshooting and resolving issues as they arise
• Logging and managing SRs with Oracle support
• Perform backups and restores
• Calc Script, Formula and Business Rule support
• Report creation and maintenance (Smartview)
• Modify Load and Calc for new requirements
• Perform data loads
• User administration
System 11 Foundation Services & Reporting/Analysis
Managed Services:
• Shared Services maintenance
• Workspace report maintenance using Hyperion Financial Reporting
> Create new groups/users and assign security as defined by the client
> Troubleshoot user access issues
> Creation and modification of reports/books for changing business needs
• Assist with outline, hierarchies and calculation performance tuning
For more information about Tier1’s Hyperion Managed Services, visit
www.tier1inc.com or contact us at info@tier1inc.com.
Tier1 is the pioneer of managed
services for Hyperion. The days of
needing to hire and train a dedicated
support team are over. Let Tier1’s
wide range of skills support all of
your Hyperion needs.