1. Business Intelligence remains one of the highest strategic IT priorities for
many organizations. Oracle Business Intelligence (BI) tools provide companies
with the right information at the right time so they can make the strategic
decisions critical to staying ahead of the competition. But having the right
tools in place is only beneficial when you have the right resources to facili-
tate moving from data to insight. With Tier1’s Business Intelligence Service
offerings, we help you define your BI strategy and implement a cost effective
and optimized way to enable your business users to examine, discover, and
analyze information in powerful new ways.
ORACLE BUSINESS INTELLIGENCE SERVICES
Oracle Business Intelligence Strategic Development:
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S E R V I C E O R G A N I Z AT I O N S
Tier1 specializes in providing consulting services for new and existing Oracle Business
Intelligence (BI) customers. Tier1’s experts average 15+ years of experience with
Oracle’s BI products, which puts us in a unique position to help companies of all
sizes from the moment they choose to use Oracle’s BI. Tier1 has the people, skills and
knowledge to provide our customers with successful implementations, upgrades
and cost effective support of their production environment. Tier1’s experience with
Oracle’s BI covers the following products:
• Oracle Business Intelligence Enterprise Edition (OBIEE)
• Oracle Business Intelligence Publisher
• Oracle Business Intelligence Applications (OBIA)
• Oracle Business Intelligence Discoverer
Key Benefits of Tier1’s Business
Intelligence Services:
• Deep experience in all aspects of
BI strategy
• Development and deployment
experience in ETL and ELT tools
• Strong business — not just technical
— knowledge and experience
• Multiple installations of packaged BI
packages (OBIA), as well as from-
scratch data warehouses
• Expert knowledge and experience
with Oracle’s BI toolset
(more)
RELIABLE | FLEXIBLE | EFFICIENT
Tier1’s Business Intelligence experts
are part of a culture where success is
measured in terms of meeting your
business objectives, not just technical
specifications.
Solutions for Oracle Business Intelligence Suite of Products:
A robust, powerful BI tool is only useful when the data structures accessed by that
tool are well-reasoned, reliable, and accurate. Tier1’s BI experts have deep and
broad understanding of and experience in designing scalable dimensional data
models, as well as the extraction and loading processes necessary to populate those
data models.
Oracle Business Intelligence Analytics Solutions:
Oracle’s BI suite allow for the creation of dynamic, flexible analytics solutions. Tier1
has crafted numerous“C-level”dashboards displaying company-wide data assembled
from disparate sources. Users can drill down to finer granularity of data, ending at the
transactional level. But satisfying executives is just part of Tier1’s experience. Tier1 has
helped many customers create detailed solutions that facilitate period closing, as well
as provide data needed for day-to-day decisions. Often this involves data models that
require data migrations, all tasks that Tier1 has performed many times.

2. Oracle Business Intelligence Managed Services:
ORACLE BUSINESS INTELLIGENCE SERVICES
2403 Sidney Street • Suite 225 • Pittsburgh, PA • 15203 | 412.381.9201
Oracle Business Intelligence Implementation Services:
Oracle Business Intelligence Upgrade Services:
For more information about Tier1’s Business Intelligence Services, visit
www.tier1inc.com or contact us at info@tier1inc.com.
Tier1 is the pioneer of services for
Business Intelligence. The days of
needing to hire and train a dedicated
support team are over. Let Tier1’s
wide range of skills support all of
your Business Intelligence needs.
Tier1 has built a world-class support organization to help Oracle Business Intelli-
gence (BI) customers improve user satisfaction and their return on investment. We
provide dedicated Oracle experts, multiple levels of backup support, and guaran-
teed service levels to ensure your Oracle application is performing the way it should.
We will keep your system up and running on a 24x7x365 basis.
Customers can maximize benefits of Oracle’s BI solutions without having to mon-
itor, maintain and patch the Business Intelligence applications themselves. Tier1’s
Business Intelligence Managed Services manages the interfacing between Oracle BI
Applications, the underlying Business Intelligence foundation, and the entire Oracle
stack, including database, middleware, and enterprise applications, such as Oracle
E-Business Suite, PeopleSoft, Hyperion and more.
Users are constantly asking for new reports and charts, as well as access to additional
data sources. Tier1 can support its customers with report support of their BI invest-
ment, quickly turning user requests into implemented solutions.
Tier1 can also provide hosting of your organization’s OBIEE and OBIA infrastructure,
via the Tier1 Private Oracle Cloud, including monitoring, back up and recovery, and
patching of your OBIEE and OBIA environments. The Tier1 Private Oracle Cloud is
most optimized and protected computing environment for Oracle applications
and databases.
Tier1 provides comprehensive OBIEE and OBIA implementation services designed
specifically for each customer’s needs. A successful BI implementation requires a
keen understanding of data sources, presentation options, and user requirements.
Tier1 professionals bring together these skills and more to provide the customer a
valuable, insightful solution.
Release upgrades can be disruptive and unproductive if not approached properly.
Upgrades are infrequent events for most companies, but something we undertake
daily for our customers. We understand not only the technical steps to move from
one release to the next, but also the capabilities and the benefits of the new release.