1. TINA M. HINDMAN
2284 West Layton Drive, Olathe, KS 66061 • (816) 518-7035 • kcpokey33@yahoo.com
Enthusiastic sales leader with 22 years of experience in the insurance industry holding positions as Sales
Manager, Agency Owner, Business Consultant and Educational Facilitator; known for developing solid peer
relationships and effectively collaborating with cross functional teams to move all toward a common objective.
SUMMARY OF QUALIFICATIONS
Charismatic leader with integrity that inspires people
Creativity and ability to create original solutions
Decisiveness and strong organizational skills
Drive to be productive and exceed objectives
Effective communication and presentation skills
Perspective to see big picture and future implications of actions
HIGHLIGHTS OF RECENT CAREER ACHIEVEMENTS
District Development – Within past five years achieved growth of Kansas City District by 310% in
Property & Casualty premiums and 290% in Property & Casualty policy count with an extraordinary 75%
retention of >5 year Agent’s
Agent Engagement – Improved 2010 Gallup Agent Engagement score 125% above countrywide
company score in one year
Effective Collaboration – Finished 2010 with largest year over year increase in life insurance
production achieving 127% to stated objective
st
Market Penetration – 1 quarter 2011 results of 149% to stated premium objective
PROFESSIONAL EXPERIENCE
Nationwide Insurance Company November 2006 – Present
Agency Development Sales Manager/Business Consultant – Kansas City Metro
- Built footprint in new market with strategic recruiting and distribution plan
- Create profitable growth strategies for Property & Casualty and Life & Financial Services in agencies
- Drive agent engagement which results in increased market share and agent satisfaction
- Provide coaching, training and business planning support at district level and individual agent level
- Continually monitor agent performance, provide feedback and hold accountable to results
- Collaborate with key partners within company to assist with maximizing growth of district
The Hartford Insurance Group October 2005 – November 2006
Territory Representative – Arkansas
- Developed the state of Arkansas as a growth territory for personal lines and grew new business by 35%
- Managed $4.2 million of personal lines business within 30 Independent Agencies throughout the state of
Arkansas while maintaining a profitable loss ratio (40%)
Allstate Insurance Company May 2000 – October 2005
Inside Distribution Sales Leader – Kansas City Metro [2005]:
- Responsible for profitable growth and retention in 70 agencies representing $58.9 million segment of
Allstate’s Property & Casualty business in 4 states (KS/MO/IA/NE)
- Objective to increase market share and Allstate Financial penetration, overall support and development
of agencies via consulting in Allstate’s first Virtual Sales Management Market concept
New Agency Development Consultant – Kansas City Metro [2004-2005]:
- Achieved 100% of objective with new agency success in 2004 and 2005
- Consulted new agency owners with development of business plan during first 7 months
- Assisted agency with business acquisition, agency staffing, technology, agency operations, customer
satisfaction, marketing plan development and execution

2. Tina M. Hindman
Page Two
Senior Sales Educator – Kansas City Metro [2003-2004]:
- Developed curricula and product knowledge materials for training all new agency principals on Allstate
Property & Casualty and Life & Financial Services
- Assisted agency owners and licensed agency staff with implementation of Property & Casualty and Life
& Financial Services lead generation and marketing strategies
- Delivered classroom-style education monthly for new agents, offered web conference training and
individual visits to tenured agencies
Market Business Consultant – Kansas City Metro [2000-2003]:
- Consulted with 35 agencies on profitability, growth and retention of a $23.7 million segment of Allstate’s
Property & Casualty
- Delivered support to agencies on profitable business generation, retention and growing Allstate
Financial
- Achievement awards for obtaining 100% of Market plan
- Chosen to represent Region for 8 month Temporary Assignment with Home Office (MO, KS, IN, IL)
Hindman Insurance Incorporated March 1997 – May 2000
Allstate Agency Owner/Principal – Junction City, KS:
- Grew scratch agency to 700+ policies and $550k in earned Property & Casualty premium within 3 years
- Owned and operated all aspects of agency as an independent contractor
- Named “Most Valuable Player”, “Agency of the Year” and achieved 12 awards for production
- Hired, trained and managed 5 staff including producers and customer service representatives
- Built agency by developing and implementing a solid business plan which included an aggressive
marketing plan through telemarketing, networking, advertising, cross-line sales and proactive internal
agency initiatives
- Provided customer support in the areas of policy reviews, coverage changes, and claims services
Helen Hayes Allstate Insurance Agency June 1989 – March 1997
Senior Sales Producer/Office Manager – Manhattan, KS:
- Achieved 110% of sales quotas during tenure
- Responsible for internal/external lead generation, service of existing accounts, retention of clients,
overall office management, marketing, training, managing and development of agency staff
PROFESSIONAL AFFILIATIONS & VOLUNTEER SERVICES
Women in Insurance & Financial Services – Kansas City Chapter
The Central Exchange – Kansas City Chapter
Quest to Walk – Volunteer and co-chair for events/fundraisers
TRAINING & DEVELOPMENT
Active Leadership Workshop – Presented by Tero International
Leadership Development Program – Nationwide Insurance
Principal Agent Workshop Facilitator/Coach – Nationwide Insurance
EDUCATION & LICENSES
BS in Pre-Law & Human Development Family Studies - Kansas State University, Manhattan, KS
Insurance Licenses – Property & Casualty and Life & Health
FINRA Licenses – Series 6, 63, 26, 52