1. Tiffany Olgun
47-59 195th Street, Flushing, NY, 11358
(m): 917-622-9598 / email: tiffany.olgun@yahoo.com
Education
Queens College, Flushing, New York Jan 2013- May 2014
Department of Secondary Education and Youth Services (SEYS), Graduate Initial Certification Program
• Completed a range of education courses for New York State-approved teacher certification.
• Completed courses on teaching special education and English as a Second Language.
Hofstra University, Hempstead, New York May 2011
MA in English
• Thesis: “The Indifference of the Dickensian Dandy” (with distinction)
• Completed Independent Study on the works of Charles Dickens
• Completed a “Queer Victorians” course on homosexuality in the Victorian era
SUNY Purchase College, Purchase, New York May 2009
BA in Literature
• Senior thesis: “Angels in the House in Dickens,”, received an ‘A’
• Graduated Cum Laude
• Dean’s List
• Nominated for the Bell Chevingy Award for Feminist Studies in Humanities.
Professional Experience
Full-Time Visitor Services Associate November 2012-Present
New York Historical Society, New York, New York
• Greet the public and answer general inquiries as well as sell tickets for exhibits and programs
• Operate switchboard phone system and work call center
• Sell memberships and update member constituencies; create member online log-ins
• Perform various administrative tasks as needed (e.g. formatting large print texts, transcription)
Teacher June-August 2013
J.E.I. Learning Center, Auburndale, Queens, New York City
• Taught lower level math, lower level reading, and writing to children ages 4-11.
• Responsible for various aspects of course development, instruction, and assessment according to
Common Core Standards.
Seasonal Sales Associate November-January 2012-2013

2. Gap, Bayside, New York
• Greeted and assisted customers in locating merchandise.
• Performed shift audits and maintained proper inventory levels on sales floor.
• Assisted in floor moves, merchandising, display maintenance, and housekeeping.
• Assisted in ringing up sales at registers and/or bagging merchandise.
Office Assistant Fall semester 2006 & Spring semester 2007
SUNY Purchase College, Purchase, New York
• Assisted telephone operator by tracking expenses, managing office supplies, and coordinating student
files.
• Managed supervisor’s calendar effectively by scheduling tasks and setting appointments
Skills
• Proficient in Microsoft Office: utilized Microsoft Word, Excel, and PowerPoint for both school and
work to create efficient projects and scheduled appointments, meetings, and creative tasks with
Outlook.
• Working use of Altru for ticketing snd sales.
• Competent in research, copy editing and proofreading.
• Ability to work both independently and in a team environment; reliable, friendly, and prompt.
• special interest in literature, especially Victorian, as demonstrated by BA and MA theses.
• Excellent communication, time management, interpersonal, oral, written, and reading skills as a
result of graduate career in English.