Tess Badenhausen has experience working in the hospitality industry through various internships and jobs. She has worked as a waitress and intern at Spring Lake Golf Club for over 5 years, gaining experience in both a la carte and banquet service. More recently, she has also worked as a waitress at O'Neills Grill and Huntley Taverne. Tess is pursuing a degree in hospitality management from James Madison University and maintains a 3.515 GPA. She also volunteers her time with various organizations like Relay For Life, CASA, the SPCA, and Madithon dance marathon. Tess holds several certifications related to hospitality and has skills in Microsoft Office, databases, and social media
1. Tess Badenhausen
1113 West Chicago Blvd | Sea Girt, New Jersey | 908.723.0195 | badenhtm@dukes.jmu.edu
EDUCATION
James Madison University Harrisonburg, VA
Major: Hart School of Hospitality, Sport, and Recreation Management Expected Graduation: May 2017
Minor: General Business
Major GPA: 3.515/4.0
RELEVANT EXPERIENCE
Spring Lake GolfClub 2012 – Present
Intern, Waitress Spring Lake,New Jersey
Worked a la carte dinner service
Became familiar with banquet service; helped set up, facilitate, and clean up weddings
Attended to bridal parties and guests needs
Worked on and provided excellent customer service to both members and guests, learned names of all members
Spent time working on the golf course during Member Guest weekend,interacted with members, made drinks as
cart girl
Became familiar with computer software
O’Neills Grill September 2015- Present
Waitress Harrisonburg, VA
Worked normal dinner service along with banquet events
Worked in fast pace bar setting during peak hours
Huntley Taverne December 2014 – January 2016
Hostess, Waitress Summit, NJ
Worked as hostess answering phones, taking reservations, seating guests, and working as “point person” at the
door
Served as a back waiter using a “team service” type method of service
Learned how to deal with angry and upset customers
EXTRACURRICULAR/ VOLUNTEERACTIVITIES
JMU Relay For Life Fall 2014 – Present
Helped raise money and walked for the American Cancer Society
Along with my sorority, we came in 4th
place overall, raising a total of $8,133
CASA (Court Appointed Special Advocates) Fall 2014-Spring 2016
Non-profit organization that helps raise money for abused and neglected children
Worked on the philanthropy committee of my sorority to fundraise for children in foster care
Dare to Dodge event, cake walk for CASA,Women’s Influential Tea
Harrisonburg SPCA Fall 2016 – Present
Volunteered through pet socializing and making the animals feelcomfortable and loved
JMU Madithon Spring 2016
12 hour dance marathon which raises money for UVA Children’s Miracle Network Hospital
CERTIFICATIONS
Certifications: TIPS certified,ServSafe certified, Cvent certified, Social Tables certified
Skills: Microsoft Access,Microsoft Office (Word, Excel, PowerPoint), Social media marketing