3. ARTICLE REVIEW
• Social workers should understand culture and its function in human behavior and
society, recognizing the strengths that exist in all cultures.
• As social workers, practicing in culturally sensitive ways is of the highest importance.
4. ARTICLE REVIEW CONTINUED
• Social workers should have a knowledge base of their clients’ cultures
and be able to demonstrate competence in the provision of services that
are sensitive to clients’ cultures and to differences among people and
cultural groups.
• Social workers should obtain education about and seek to understand the
nature of social diversity and oppression with respect to race, ethnicity,
national origin, color, sex, sexual orientation, gender identity or
expression, age, marital status, political belief, religion, immigration
status, and mental or physical disability.
5.
6. NASW STANDARDS FOR CULTURAL
COMPETENCY
Ethics and Values
Self-Awareness
Cross-Cultural Knowledge
Cross-Cultural Skills
Service Delivery
7. NASW STANDARDS FOR CULTURAL
COMPETENCY CONTINUED
Empowerment and Advocacy
Diverse Workforce
Professional Education
Language Diversity
Cross-Cultural Leadership
9. QUOTE
• “Culture is the integrated pattern of human behavior that
includes thoughts, behaviors, communications, actions,
customs, beliefs, values, and institutions of a racial, ethnic,
religious, or social group. Social groups may include lesbian,
gay, bisexual, transgender people, people with a disability,
older adults, military families, and immigrants and refugees.”
10. DEAL & KENNEDY'S STRONG
CULTURES
• Values
• Heroes
• Rites & Rituals
• Communication Systems
13. SOCIAL WORKERS CULTURAL TYPE
CONTINUED
•Work-hard, play-hard culture
• This has rapid feedback/reward and low risk, leading to:
•Stress coming from quantity of work rather than uncertainty.
•High-speed action leading to high-speed recreation.
•Such as Restaurants, or software companies.
14. DEVELOPING CULTURAL COMPETENCY
AS A SOCIAL WORKER
• A social worker’s aim is to advance social justice, equality and to end discrimination.
• Being culturally competent and having cross cultural awareness is an ongoing
process.
• Competency is also important as social workers must attend to their own
perspectives about their own cultural identity and how the client may view us.
15. PETER & WATERMAN’S “EXCELLENT
CULTURES”
• A bias for action
• Close relations to the customer
• Autonomy and entrepreneurship
• Productivity through people
• Hands-on, value-driven
• Stick to the knitting
• Simple form, lean staff
• Simultaneous loose-tight properties
16. SOCIAL WORKERS SHOW EXCELLENT
CULTURES
• Social workers aim to exemplify all of Peter & Waterman’s excellent cultures.
• They have close client relationships without crossing boundaries.
• Always hands on and Value driven
17. EXCELLENT CULTURES CONTINUED
• A BIAS FOR ACTION IS SOMETHING SOCIAL WORKERS EXEMPLIFY.
A bias for action is one of the most necessary traits for a successful entrepreneur.
Studies find that an ability to make decisions quickly and to act upon them is one of
the key determining factors differentiating successful people and companies from
the unsuccessful.
18. MCKINSEY 7-S
MODEL ELEMENTS
The platform for Peters and Waterman onto
which the In Search Of Excellence research
and theorizing was built, was the McKinsey
7-S model.
19. CULTURALLY COMPETENT SERVICES ARE NEEDED BEYOND RACE AND
ETHNICITY. CULTURALLY COMPETENT SOCIAL WORKERS ARE ALSO
BETTER ABLE TO ADDRESS ISSUES OF GENDER AND HELP PERSONS WITH
DISABILITIES, OLDER ADULTS, GAYS, LESBIANS, BISEXUALS, AND
TRANSGENDER PEOPLE. A WORKING KNOWLEDGE OF THESE GROUPS’
CULTURES AND VALUES HELPS SOCIAL WORKERS TAILOR CARE SO IT IS
EFFECTIVE AND APPROPRIATE FOR THEIR CLIENTS’ NEEDS.
