1. O R I E N T A T I O N
L E A D E R
M A N U A L
2016
M A Y N O O T H U N I V E R S I T Y

2. MEET THE STAFF
EASTWAY UNIVERSITY
OF SOCIAL SCIENCES WWW.EUSS.EDU
MAYNOOTH UNIVERSITY ORIENTATION
IAN RUSSELL
BLOGGER AND EDITOR
MARY MACCOURT
VLOGGER
TAYLOR KING
CREATIVE DIRECTOR
Senior Executive
Assistant, Students' Union
Student Engagement
Officer and Director of
Orientation
Graduate Intern, Office of
Student Engagement

3. WHAT IS
ORIENTATION?

4. o v e r v i e w
A Maynooth University
Student's first interaction as a
student
A time to register at the
University
Meet fellow students
Arts Talks
Library Orientation and Campus
tour
Services Expo
Meet the representatives of the
Students' Union
Get to know the Campus and
Community
Mon­Fri., September 12­16thO R I E N T A T I O N 2 0 1 6

5. e x a m p l e t i m e
t a b l e
O R I E N T A T I O N 2 0 1 6

6. Jobs
Help Desk Managers
Floaters
Library Guides
Orientation Group Leaders
Talk Team
Campus Guides
Students' Union Team

7. LEARNING OUTCOMES AND
BENEFITS OF BEING AN
ORIENTATION LEADER
New Friends
Develop as a leader
and guide
Satisfaction of Giving
Back to Maynooth
Communication Skills

8. REPRESENTATIVE
OF THE
UNIVERSITY
RESOURCE TEAM MEMBER
STUDENT
LEADERCOMMUNITY
BUILDER &
CUSTOMER SERVICE
PROVIDER
Y O U R
R O L E

9. Being a representative of the
University means you automatically
become a role model for behavior
and a guide for new-comers. Keep a
relaxed and welcoming atmosphere!
REPRESENTATIVE
OF THE UNIVERSITY
Here are a few tips to keep in mind:
FORMALITY
Be professional! Hold yourself to a
high standard by having integrity
when people can AND can't see you.
HUMOUR
Having a little bit of humour breaks
the ice and allows people to become
closer faster.
AWARENESS
Be aware of your surroundings.
Does someone need directions? Is
there a job that needs to be done?
Keep an eye open for what is going
on around you.
ACCEPTANCE
Everyone is different! Ensure that
students feel that they can ask
questions and engage comfortably
with the MU community.

10. B E I N G A R E S O U R C E
Familiarize yourself with various campus resources that you feel
a first-year student would need. Here are a few tips:
Introduce students to various faculty and staff members whom you know
Talk about involvement opportunities available for them and how to take the first step to get
involved.
Talk about various resources such as: The Career Centre, the Library, Writing Centre, Book Shop,
Counseling and Budgeting services, sports facilities, clubs, socs., and more.
Relaying your personal experiences at Maynooth provide a great resource for students.

11. Step out of your comfort
zone and talk to new
people. Make them feel
welcome.
Confidently start
conversations with
compliments and questions
Be respectful, available,
and put them first
FISH Customer Service
Model (Be there, Play,
Make their day, Choose
your attitude)
HELP Model (Hello,
enquire,listen, and plan)
C O M M U N I T Y
B U I L D E R &
C U S T O M E R
S E R V I C E
P R O V I D E R

12. Get to know the people
on your team. Make
them feel important and
included just as you'd like
to feel the same.
Extinguish negativity and
gossip! Can be
hazardous. Be
dependable, punctual,
and open-minded.
TEAM MEMBER

13. B E I N G A S T U D E N T
L E A D E R

14. C O M M U N I C A T I O N P L A N
Main mode of communication during the
summer and during Orientation week:
Other: text and email
There will be a "Freshers 2016" Facebook Group
for the group of incoming students to
communicate
GroupMe

15. Your Top Tips for
Incoming Students
(taken during
group interviews)
1. Get involved
2. Introduce yourself to new
people/put yourself out
there
3. Ask questions
4. Don't be afraid
5. Engage in new
opportunities
6. Be yourself
7. Have fun!
8. Attend
lectures/academic advice
9. Ask for help
10. Utilize campus services
11. Go to events
12. Self care

16. If you have to confront someone, do it in a positive and
encouraging way, not negative
We expect high standards
You represent yourselves as well as the University
Stay in a group setting, not one to one
Be a respectable leader and role model outside of
Orientation... on campus, in town, even when you're out
We are excited that you have committed your week to
us for Orientation. Because this is a group effort, keep
your word and stay committed by being punctual,
ready, and reliable at all times.
Ethics & Professionalism

17. Never doubt that a small group
of thoughtful, committed
citizens can change the world;
indeed, it's the only thing that
ever has.
M A R G A R E T M E A D

18. C o n n e c t
Facebook.com/FirstYearatMaynooth
@MU_FYE16
Ian.Russell@nuim.ie
Mary.MacCourt@nuim.ie
Taylor.King.2016@mumail.ie

19. S E E Y O U
I N T H E
F A L L !