In order to actively involve students in a learning environment, we must provide the millennial generation with several channels for communication.</li></li></ul><li>Observe Human Behavior<br /><ul><li>Meet with library users
Ask your children/their friends and other family relatives
Be aware and interested in learning new approaches
Ask if we are doing things because it is convenient</li></ul> for us or the user<br /><ul><li>Observe staff and user interactions</li></li></ul><li>Lessons Learned<br /><ul><li>You can’t stereotype users
Generally we work with a small subset of our population.
Many librarians have limited experience working with users outside the library building Compare the number of people coming into the library versus the total university.
We must work with our users in their environment to understand find ways to address their information needs
People want to share experiences across age and ethnic groups
User behavior is constantly changing</li></li></ul><li>Current Trends<br />Where are we seeing increase demand? <br />What is happening with reference<br />Ask hard questions: for example: <br />What is the role of the reference librarian?<br />Where is reference located in physical & virtual/mobile worlds? <br /> Staffing versus Resources?<br /> What is a reference question?<br /> Do these questions require a librarian or a computer support staff member?<br /> What are the skills we now require of our library faculty and staff?<br />
University Libraries <br />as an <br />Academic Partner <br />
Outreach often takes on an educational component ...two-way street… framed as engagement rather than solely dissemination or education.<br />Outreach strategies are linked to the organization's mission, and define targets, goals, and milestones.<br />Outreach<br />
Information Literacy Contest</li></ul> Engage University and Region<br /><ul><li>LSTA Grant-Public Libraries
NLM Subcontract-Community Health</li></li></ul><li>Community Partners<br />Bushnell Public Library<br />County Health Departments <br />Eagle View Community Health System<br />Henderson County Public Library<br />Illinois Institute for Rural Affairs<br />McDonough County Housing Authority<br />McDonough County Public Library District<br />McDonough District Hospital<br />Salvation Army, Macomb<br />WIU Beu Health Center<br />
New Faculty Titles<br /><ul><li>Chief Cataloger & Assessment Librarian
Roving Librarian to Virtual Services Librarian