1. TARUN JOHN SORENG
DOB: 6TH JULY, 1985
ADDRESS: A2/222 GALI NO 10 PHASE- 5 AYA NAGAR M.G. ROAD NEW DELHI-110047 INDIA
MOBILE NO.: 9810840171
E MAIL: johnsoreng@gmail.com
MARITAL STATUS: MARRIED
CAREER OBJECTIVE TO WORK INA PROGRESSIVE ORGANIZATION, PROVIDING ME A CHALLENGING AND
STIMULATING OPPORTUNITY WHERE I CAN UTILIZE MY KNOWLEDGE, CREATIVITY ANALYTICAL & INTER-PERSONAL
SKILLS TO ACHIEVE ORGANIZATIONAL OBJECTIVES, WHICH WILL PROVIDE ME A PLATFORM TO GROW PERSONALLY
AND PROFESSIONALLY.
.
EDUCATION QUALIFICATION
10+2 FROM MOUNT. ST. MARY’S SCHOOL DELHI CANTT (Commerce with Mathematics)
B.COM (PASS) GRADUATE FROM DELHI SCHOOL OF CORESSPONDANCE FROM DELHI UNIVERSITY.
ANIIT FROM NITT - MICORSOFT OFFICE ( WORD AND EXCEL)
MBA FROM NIMT DISTANCE LEARNING IN HUMAN RESOURCE MANAGEMENT
PROFESSIONAL EXPERIENCE
SPICE JET AIRLINES
- OPEARTION CONTROLLER(OPERATION CONTROL CENTER), GURGAON, HARYANA, INDIA ( Since oct
2012) at HEADQUARTERS
ROLES AND RESPONSIBILTY
 Network planningfor the airlineon daily basis as which aircraftto be planned on which sector.
 Workingas shiftin chargefor FSC( flightsupport center)
 ProvidingLOPA and non LOPA aircraft’s accordingto load (LAYOUT OF PASSENGER
ACCOMODATIONS).
 Knowledge of RASK ( Revenue management) .
 Knowledge and partof disruption management team for SpiceJet Airlines
 Monitoringall flights on daily basis
 Coordinatingwith AOCC for bay allocation.
 Rerouting of flights ( diversion )
 Cancellation of flights

2.  Delayingof flights( Announcingdelays to COCKPITand CABIN CREW, Passengers too).
 Preponment of flights
 Swappingof aircrafts
 Combiningof aircrafts
 Up gradation or downsizingthe aircraftaccordingto requirement of load .
 Shiftingof aircrafts frominternational to domestic airport& vice versa
 Monitoring,coordinating,trackingmaintenance & operations dept with other stations
 Monitoringof PFI captains(preflightinspection) on daily basis
 Monitoringof MEL (minimum equipment list) on aircrafts
 Coordinatingwith revenue for the restrictions of saleof seats for specified sectors and avoid load
penalty
 Monitoringthe NOTAMS and WATCHOURS at different station .
 Monitoringweather .
 Coordinating with AOCC for TOBT for outgoing flights fromDEL station .
 Airlines representativein AOCC to departure slots for the airlines
 Coordinatingwith Maintenance control centre(ENGG) foe shiftingor towing of aircrafts .
 Advise operatingPIC to perform AUTLAND catstatus-III
 Monitoringcharter , additional commercial and regular flights.
 Report making of delay quantum analysis,Load factor
 Trend analysis reportof concerned dept. delays.
 Management reports , delays analysis reports of all networks
 Advisingmarketing for restrictions,clubbed ,cancellation of load according to pay load restrictions ,
type of aircraft,
 Trainer and coordinator for CDM(Collaborative decision making ) for DEL station
 Knowledge of Load and Trim.
 Trainer and coordinator for ATC FOG SLOT for DEL station
AIR INDIA & AIR INDIA SATS NEW DELHI T-3
- CUSTOMER SERVICE AGENT as OPERATION CONTROLLER (since 2011 April- 2012 September)
- ROLES AND RESPONSIBILTY
 HUB CONTROL CENTER /FLIGHT SUPPORT CENTER( handlingthenorthern region of INDIA
and international stations ) / INTERGATED OPERATIONS CONTROL CENTER / Network
planning,Taking careof international coordination and domestic coordination
(OPERATION) : in this I have to liaison with every department in Air India to send to the
international flights on time.
 Disruption Management Team.
 Worked as shift in charge

3.  Customer handling
 Counter allocations
 Shiftingof aircrafts between piers
 Monitoring, coordinating,trackingcockpitcrew and cabin crew
 Checking of flightduty time limitof cockpitcrew and cabin crew, no. of landingfor the
both, depending upon the baseand origin of both
 Change of routingof aircrafts
 Arrange coaches for international passenger
 Monitoring, coordinating, tracking cateringdepartment
 To increaseor decreasemeal load
 Monitoring, coordinating,tracking ground handlingagencies
 Monitoring, coordinating,tracking baggage’s from BBA and BMA
 Monitoring, coordinating,tracking engineering department
 Checking of the acft whether itis gone through weekly checks , when the checks
are due , should haveETOPS flyingover international sector ,APU and GPU
serviceable.
 Monitoring, coordinating,tracking checkingcounters and boardinggates
 Monitoring, coordinating,tracking immigration counters
 Monitoring, coordinating,tracking fuel agencies for supply of fuel for the aircrafts
 Monitoring, coordinating,tracking security department
 Flightinformation display updation.
 Revision Estimated time of departure of the flights.
 Combiningof two acfts for departure.
 Takingdecision of cancellingof flights .
 Takingdecision for SOD and SOL to travel on onboard.
 Bay allocation for the aircrafts.
 Partof the crisis management team
 Report making of OOOI timings in REAL TIME.
 Report making of international transfer passengers
 Trend analysis of flight timings and delay reasons of our AIR INDIA FLIGHTS
 Report making of scheduleof all domestic and international flights fromNEW DELHI .
 Making delay reports and delay analysis
 Making cargo reportsfor international cargo
 Makingthe international and domestic ON TIME DEPARTURE reports
 Making flight pax disposal reports( flightdisruption report)
 Currently workingwith revenue management team.
 Coordinating with AOCC( bay allocation)

4.  Handling ground RT ( radio transmission )
 Representative at AOCC for AIR INDIA
KINGFISHER AIRLINES
- SECURITY AGENT (2008MAY-2010 MARCH)
- ROLES AND RESPONSIBILTY
 Gone through AVSEC training
 Airport vigilance
 Aircrafts anti-sabotagechecks
 Boardinggates duties and secondary ladder pointchecks
 Catering buildingallocations
 Cargo department allocations
SOFTWARE KNOWLEDGE
 ARMS (Aviation Resource Management System ( Version 1, 2)
 NAVITAIRE CHECKING SYSTEM
 FLIGHT SPEED
 SABRE MOVEMENT MANAGER WEB
 SITA CHECK IN SYSTEM
 CDM (COLLABORATION DESCION MAKING) by AAI.
EXTRA CURRICULAR ACTIVITIES:
1. MEMBER OF THE SCHOOL BASKETBALL TEAM
2. ECO SYMPOSIUM CLUB SCHOOLTEAM
3. COMPUTER SYMPOSIUM CLUB SCHOOL TEAM
4. WORKED FOR AN NGO CALLED KAMET FROM BRAZIL FOR THE LITERACY MISSION IN INDIA.
HOBBIES:
BASKETBALL & MUSIC
TARUN JOHN SORENG