SlideShare a Scribd company logo
1 of 10
Marketo
Engage
Champion
Office Hours
August 2022
• Introductions
• House rules
• Housekeeping
• Upcoming Adobe opportunities
• Q&A panel
Agenda
Moderator Panelist Panelist
Panelist Panelist
Your Champion Panel
John Charlesworth Max Maurier Courtney Tobe
Corey Bayless Evan Kubitschek
• Meeting will be recorded and posted at mugs.marketo.com
• Slides will be posted along with resources mentioned during meeting
• You’ll get the recording and slides via email
Housekeeping
Upcoming Opportunities
• Chapter Members get invites to all Office Hours!
• Go to https://mugs.marketo.com/champion-office-hours-mug/ and
click “Join Us”
Join Our MUG Chapter!
Need to Gain or Update your Marketo Engage
Certification?
The Adobe Credential Program recently launched new exams for the Adobe Certification – Marketo Engage
Business Practitioner credential.
AD0-E555 Adobe Marketo Engage Business Practitioner Expert exam – Adobe Certified Professional: This is the
former Adobe Certified Associate exam, and it’s target are Marketo end users and marketing managers that create and
execute marketing programs in Marketo
AD0-E558 Adobe Marketo Engage Business Practitioner Expert exam – Adobe Certified Expert: This is the new exam
designed by Marketo Champions, and its target audience are Marketo end users, customers, partners and consultants
with broad operational experience using Marketo.
https://learning.adobe.com/certification.html?solution=Adobe%20Marketo%20Engage
Experience Makers Live
Registrations are taking place now. Free to attend.
Topics Covered Today
• Integrations & Web Services
• Webhooks
• REST API - getting started
• REST API - bulk updates to program tags
• Integration best practices
• Optimizing the bi-directional CRM sync
• Integrating with multiple CRMs
• Email & Engagement Programs
• Deliverability best practices
• Managing complex nurtures
• MOps Strategy & Execution
• New features and learnings
• Becoming an expert (new user)
• Intent & ABM
• Maximizing intent data
• Vendor recommendations
• Potential roadblocks to watch out for
• Utilizing Marketo’s ABM module
• Understanding engagement programs
• Definitive guide to lead nurturing
• Engagement programs deep dive
• Tokens overview
• Managing my tokens
• Marketo / Community-Supported-Client-
Libraries
• Marketo endpoint reference
• Getting started with Marketo APIs
• Using period costs in a program
• Understanding period costs
• Trigger tokens for interesting moments
Resources
• Understanding the Salesforce sync
• Using period costs
• Marketo custom sync filter
• SFDC sync stats URL =
https://[your-instance-
id].marketo.com/supportTools/sfdcSyncStats
• Stretching the limits of Marketo webinar - 5 brands, 4
CRMs and one Marketo instance
• How to "KonMari" Your Marketo Instance for Peak
Performance - Efficiency Tips

More Related Content

Featured

Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Featured (20)

PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy Presentation
 

Marketo Champion Office Hours - August 2022

  • 2. • Introductions • House rules • Housekeeping • Upcoming Adobe opportunities • Q&A panel Agenda
  • 3. Moderator Panelist Panelist Panelist Panelist Your Champion Panel John Charlesworth Max Maurier Courtney Tobe Corey Bayless Evan Kubitschek
  • 4. • Meeting will be recorded and posted at mugs.marketo.com • Slides will be posted along with resources mentioned during meeting • You’ll get the recording and slides via email Housekeeping
  • 6. • Chapter Members get invites to all Office Hours! • Go to https://mugs.marketo.com/champion-office-hours-mug/ and click “Join Us” Join Our MUG Chapter!
  • 7. Need to Gain or Update your Marketo Engage Certification? The Adobe Credential Program recently launched new exams for the Adobe Certification – Marketo Engage Business Practitioner credential. AD0-E555 Adobe Marketo Engage Business Practitioner Expert exam – Adobe Certified Professional: This is the former Adobe Certified Associate exam, and it’s target are Marketo end users and marketing managers that create and execute marketing programs in Marketo AD0-E558 Adobe Marketo Engage Business Practitioner Expert exam – Adobe Certified Expert: This is the new exam designed by Marketo Champions, and its target audience are Marketo end users, customers, partners and consultants with broad operational experience using Marketo. https://learning.adobe.com/certification.html?solution=Adobe%20Marketo%20Engage
  • 8. Experience Makers Live Registrations are taking place now. Free to attend.
  • 9. Topics Covered Today • Integrations & Web Services • Webhooks • REST API - getting started • REST API - bulk updates to program tags • Integration best practices • Optimizing the bi-directional CRM sync • Integrating with multiple CRMs • Email & Engagement Programs • Deliverability best practices • Managing complex nurtures • MOps Strategy & Execution • New features and learnings • Becoming an expert (new user) • Intent & ABM • Maximizing intent data • Vendor recommendations • Potential roadblocks to watch out for • Utilizing Marketo’s ABM module
  • 10. • Understanding engagement programs • Definitive guide to lead nurturing • Engagement programs deep dive • Tokens overview • Managing my tokens • Marketo / Community-Supported-Client- Libraries • Marketo endpoint reference • Getting started with Marketo APIs • Using period costs in a program • Understanding period costs • Trigger tokens for interesting moments Resources • Understanding the Salesforce sync • Using period costs • Marketo custom sync filter • SFDC sync stats URL = https://[your-instance- id].marketo.com/supportTools/sfdcSyncStats • Stretching the limits of Marketo webinar - 5 brands, 4 CRMs and one Marketo instance • How to "KonMari" Your Marketo Instance for Peak Performance - Efficiency Tips