1. Tammy Raie Eledge
503 3rd
Street  Waldo, Kansas 67673
(785) 942-3477  eledgefamily@gmail.com
OBJECTIVE
Dedicated Customer Service Representative motivated to maintain customer satisfaction and
contribute to company success. Looking for a position as a Genealogical Researcher with a
company / companies seeking an employee / contractor with years of experience. This position
would be fulfilled from personal home office remotely.
QUALIFICATIONS AND PROFESSIONAL SKILLS
• Strong Organizational Skills
• Sharp Problem Solver
• Telecommunication Skills
• Courteous Demeanor
• Customer Service Expert
• Vast experience in managing
genealogical databases and performing
research in genealogy
• Proficient in creating Adobe .pdf files for
customer reviews
• Ability to work independently
• Ability to proof read survey records and
details
• Detailed listing of online genealogical
resources
• Skilled to provide optimal customer
service.
• Energetic Work Attitude
• Active Listening Skills
• Seasoned in Conflict Resolution
• Telephone Inquires Specialist
• Proficient with library cataloging
software and word processing
applications.
• Proficient with online genealogy
research sites and the ability to query
search engines for new records.
• Ability to decipher handwriting in older
documents for transcription
• Excellent communication skills in both
and written and oral forms.
• Knowledgeable in office equipment
such as computer, scanner, copier, fax
machine, multi-line phones, comb-
binding machines and label makers.

2. Tammy Raie Eledge
503 3rd
Street Waldo, Kansas 67673
(785) 942-3477  eledgefamily@gmail.com
COMPUTER SKILLS
• Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office,
Thunderbird and Firefox. .
• Able to use MS Access.
• Excellent skills in preparing and maintaining spreadsheets.
• Business correspondence writing letters and memos, editing for content, spelling and grammar.
• Able to learn new software applications with ease.
• Talented in graphic art and design using MS Publisher, Print Shop, and Paint.
ACCOMPLISHMENTS
• Customer Service
• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
• Computed Data Reports
• Provided required weekly, monthly and quarterly reports listing figures and client track
records
• Database Mainteance
• Assisted in the managing of the company database and verfied, edited and modified
members' information
• Genealogy Research
• Cracked many brick walls
• Skilled in finding obscure information
• Knowledge of various spelling variations on Surnames
• Over 5600 individuals in personal genealogy file all with source information
• Prepared reports and trees for clients
• Creator and Admin to Genealogy Facebook Groups.