This curriculum vitae outlines the educational and professional experience of Tamas Wolffart. He received degrees in English Communication from Kodolányi János Főiskola in 2005 and a leaving certificate from Madách Imre Gimnázium in 2000. His work experience includes several roles providing IT helpdesk support, such as for Magyar Telekom from 2005-2006, Vodafone UK from 2007-2010, and Shell UK from 2010-2012. Most recently, he has worked as a Network Build Engineer for GE Digital since 2016, where he designs and configures LAN infrastructure for various global sites.

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CURRICULUM VITAE
PERSONAL INFORMATION
 N ame: Tamas W olffart
 Date of Birth: 31 August 1981
 P lace of birth: Budapest
 P r imary address: 1132 Budapest Váci út 16.
 Mobile number: 06-20-563-3907
 E-m ail address: tomeew.wolffart@gmail.com
EDUCATION
Kodolányi János Főiskola 2001-2005
 English-Communication
Madách Imre Gimnázium  01 July 2000
 leaving certificate
EXPERIENCE
H elpdesk personnel ● at Magyar Telekom Távszámla Ügyfélszolgálat ● from
2005 october till 2006 may
Tasks: answering incoming calls and replying to e-mails about the service
(From 2006 october to 2007 may, I lived and worked in Mullingar, Ireland –
I worked in the hospitality sector.)
IT Helpdesk Analyst  2007 august – 2010 july at Vodafone-UK
at GSD Organization at
HP Magyarország Kft.
Tasks:
Active directory account administration through Windows Terminal
Servers, solving local and roaming profile system related issues on
Windows Server 2003 both on phone and in e-mail , supporting
Windows applications.
Number of users supported: 12000
IT Helpdesk Analyst  2010 july – 2012 july at Shell-UK
at GSD Organization at
HP Magyarország Kft.
WOLFFARTTAMÁS
[Typeyouraddress][Typeyourphonenumber][Typeyoure-mailaddress]
WOLFFARTTAMÁS
1132BudapestVáciút16.06-20-563-3907tomeew.wolffart@gmail.com

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Tasks:
The same as above plus supporting some internal applications
Number of users supported: 4000
Field Support Technician – 2012 august to 2015 september at Diebold Hungary
Manufacturing
Roles and responsibilities:
- IT asset management – desktops, laptops, mobile devices – keeping an IT stock
- Operating CCTV and Security systems
- Imaging clients with operating system (Windows 7)
- Support network engineers (Cisco)- troubleshooting of network related issues
- Basic configuration of network devices (CisCo)
- Working with Avaya PBX – Call forwarding, station configuration, trunk
configuration
- Purchasing IT equipment
- Participating in budget saving projects – making calculation
- Hardware related activities – pulling out cables
- Helpdesk task – taking part in the internation Helpdesk organization for EMEA
– handling calls, answering e-mails, doing remote support
Number of user supported: 100+
Network and Voice Support Engineer – 2015 September to 2016 april – BT ROC Hungary
- Remote support for 55000 end users in 190 countries for one client – resolving
incidents and processing IMAC-s, Service request based on ITIL processes
- Troubleshooting, configuring data network and voice related issues on avaya pbx
and related products(voice) and Cisco network equipment (data)
N etwork Build Engineer – 2016 april to present – GE Digital
- Taking part in an integration project that has involved the complete netwo rk
migration of more, than 550 sites globally. Tasks includes designing LAN
infrastracture for EMEA sites in France, Germany, Switzerland, UK, making
estimates (budget calculations) for LAN and WAN equipment, giving existing
equipment new ip ranges (approximately 400 devices), configuring
those(switches, Access Points and Wireless LAN Controllers) and configuring all
the above equipment for connecting it to the company’s core network.
- Using python scripting to facilitate the discovery of existing LAN environment
and the configuration of mass amount of network devices in one change window
- Devices having been worked with:
Switches - Cisco 4500-x, 2960 ,2960G,2960S,2960X, 3560,3560G,3560X,
3750,3750G,3750-X,3850
HP: 5400 zl Switch Series, HP ProCurve Switch 2600 Series, HP
ProCurve Switch 26 10 Series, HP ProCurve Switch 6200yl Series
Wireless Access Points – Cisco Aironet 1000, 1130, 1140, 1200, 2600, Alcatel
OmniAccess

3. 4/4/2011
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Wireless LAN Controllers – Cisco 2500,4400, 5500 Series, Alcatel OmniAccess
Wireless LAN Switch
SKILLS
GEN ERAL COMPUTER SKILLS
 HTML (Web ECDL certificate)
 Web programming
 CCNA exam
 Knowledge of Avaya PBX and related products (media gateway, modular messaging
system, audix, System platform, Communication Manager)
 Linux server administration (Red Hat Enterprise Linux, Ubuntu)
 VMWare, Oracle virtualization technologies
 Batch scripting
 Asterix open-source PBX for linux
 Cisco Unified Communications Administration
 Windows Server 2012 Administration (AD, DHCP, DNS etc)
 Python programming
 ITIL
LANGUAGE SKILLS
 English on proficient level (certificate gained at Origo formerly known as Rigó
utca, language experienced gained in Ireland and in The NetherLands)
 Spanish on intermediate level
PERSONAL SKILLS
 ambitious in gaining knowledge
 good teamworker
 hard working
 has driving licence (B category)
NETWORKING EXPERIENCE
 Switch models: Cisco 4500-x, 2960 ,2960G,2960S,2960X, 3560,3560G,3560X,
3750,3750G,3750-X,3850
 HP: 5400 zl Switch Series, HP ProCurve Switch 2600 Series, HP ProCurve Switch
2610 Series, HP ProCurve Switch 6200yl Series
 Wireless: Cisco Aironet 1000, 1130, 1140, 1200, 2600, Alcatel OmniAccess, Cisco
2500,4400, 5500 Series, Alcatel OmniAccess Wireless LAN Switch
 Router models: 1940, ASR 1001-X, ISR4321, ISR4431

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NETWORKING TECHNOLOGY KNOWLEDGE
 Layer 2: STP, VTP, PVST, RPSTP+, VLAN
 Layer 3 – routing protocols: RIP, OSPF, EIGRP, BGP
 Layer 3 – access lists, QOS (policing, shaping), WRED, DWRED
VOICE EXPERIENCE
 Avaya S300 Media Server – Communication Manager 6.3 – configuration