Resume

1. Abd Elraouf Adel Abd Elraouf
E-Mail: raoufadel.50@gmail.com | Mobile: 01090-635-621 | Address: Nasr City, Cairo.
Linkedin account: www.linkedin.com/in/raoufadel
SUMMARY
A promising engineer with a passion for communications field. An accurate person who graduated
from the faculty of engineering (department of Electronics & Communications) with an interest in IP
Networks, Mobile Networks & Fiber Optics.
EXPERIENCE
Technical SupportSpecialist (GoldenQ) |TE Data|March 2016- Present
- Configuring CPEs, Access point and Repeaters.
- Diagnose and resolve problems of ADSL customers who pay annually in advance.
- Handling issues of "Option Pack", which gives customer fixed public IP address that can be used for IP
Cameras, personal cloud storage and running private networks.
- Support customers who subscribed to "Family" service, which poses control over the Internet content
and block all the undesirable websites.
COURSES AND CERTIFICATES
 CCNA 200-120, CISCO, 2016.
 IT for business success, HP life E-Learning, 2016.
 Fiber Optics (Preparing cables, Splicing and Testing), TTS, 2016.
 Corrective Maintenance, certified from Egyptian Engineers Syndicate, 2015:
- Ericsson mini link TN.
- Ericsson RBS cabinets 2000, 3000 and 6000 families.
- Ericsson PBC 6500, 6200, 02.
 Fixed transmission (PDH, SDH), certified from Egyptian Engineers Syndicate, 2015.
 Mobile Package (GSM, GPRS,EDGE, CDMA, UMTS, HSDPA,HSUPA, H+, LTE), Elegant training center, 2014.
 IT-Essentials, CISCO, 2013.
 Java SE, IT Share training center, 2011.
EDUCATION
 Faculty of engineering (Electronics & Communications). Delta Academy, 2015.
 Graduation Project: Design & H.W. Implementation of Digital Communication System.
- Project grade: (Excellent).
OTHER RELEVANTINFORMATION
 Languages: English (Excellent), Arabic (Native).
 Computer Skills: HyperTerminal, CISCO Packet Tracer, Microsoft Office (Outlook, Visio, etc.), Java
programming SE, Sony Vegas, After Effects for editing.
 Awards: My rank was the 1st in a competition sponsored by the Italian Cooperation;
it was a research on "The Mediterraneanenvironmentinthe past,presentandfuture", 2004.

2. VOLUNTEERISM &MEMBERSHIP
 IRC member (Information Resource Center of the American Embassy):
Participated in conversation club. (2015)
 U-TURN Series: Edited 14 episodes that achieved hundreds of thousands views on YouTube and
Facebook, one of those episodes published on the web site of "Alyoum7" newspaper. (2014 - Present)
 Al-Fath Center – for researches & studies (Leader of media team):
Edited the 1st documentary film which achieved more than 25,000 views.(2014-2015)
 Ahla Shabab Organization: Participated in the media team as a video editor. (2014-2015)