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SHORTAGE OF SKILLED
LABOUR FOR HOSPITALITY
INDUSTRY IN PAKISTAN
BY:
ABU TALHA NISAR
ABSTRACT:
 In Pakistan hotel industry contributes a small portion of
country’s economy and to run all the operations
smoothly hotel need skilled workers in all the
departments of the hotel to provide a good business
 Slow adjustments. It takes time for employers to
recognize shortages and react to them, for example, by
offering higher wages. Employers may be hesitant to
raise wages or are tied to collective agreements or
inflexible pay structures.
 Mismatch. Lack of adequate communication between
employers and educators which leads to wrong
educational decisions resulting in too few engineers,
scientists and doctors, for example.
 Demographic trends. Low birth rate. Longer
life expectancy. Low female labor participation
rates. High number of people in retirement.
 Political disincentives. Increases in the
marginal income tax rate push into higher tax
brackets.
 Insufficient regional worker mobility
 Hotel industry is an ocean of fields that includes
lodging, events, transportation, cruise line and
tourism industry. The hotel industry is continuously
growing in the 21st century. It has been
characterized in recent decades by the
development of an increasing range of highly
segmented products and services. Hotel in allover
Pakistan are struggling to attract and retain
qualified workers and this causes a huge problem
to the hotel industry, as skilful workers are
essential to provide good quality services. The
global labor market, particularly for the highly
skilled is expanding.
INTRODUCTION
HOSPITALITY INDUSTRY
PROFILE:
 Hospitality and Tourism industry provides wide range of
services in service sector. It provides the management
services for hotels and restaurants, tourism, entertainment,
recreation and also transportation.
 The investment and tourism boom that followed Aube era
created the need for hotels development in the country. In
the present decade tourism industry has declined because
of militancy has greatly pretentious the hotel business in
many areas of Pakistan
 In many cities of Pakistan like, Lahore, Karachi, Islamabad
etc. many private and public hotel and tourism
management schools train students in accordance to the
international standards. Many management institutes also
Michel A Galopin General Manager of Islamabad Serena
Hotel has said Pakistan has huge potential for
hospitality industry. An improved security situation of the
country can surely contribute greatly towards promotion
of tourism industry as well. Galopin said this while
giving an exclusive interview to DNA. Galopin said;
Pakistan offers a plethora of natural scenery which are
pure treasures, especially the Northern part of the
country which I visited a few months ago. Corporate
business, I believe is doing very well in Pakistan but
tourism is yet to be developed, then the hospitality
industry will flourish, he added. When asked to share
his impression about Pakistan, he said, Pakistan is a
wonderful and a vibrant country. Its people are
industrious, hardworking and commit
Words of Michel A Galopin G.M of Serena Hotel of
Islamabad for Pakistan Hospitality & Tourism
industry:-
RECOMMENDATIONS:
 The quality of the Courses in Hotel Management
institutes being offered by the universities and
institutes need to be improved.
 the courses outline offered are very theoretical in
nature and do not fullfill the industrial
requirements.
 The Hotel Management institute in Pakistan is not
up to the mark and updated as compare to the
rest of the independent countries so on the
research basis we can recommend that if we want
to increase the quality standard of the hospitality
studies in Pakistan we have to patch up with the
international approved standards.
 The Human Resource practices is still lacking
professionalism in most of the organizations of the hotel
industry; less salaries, long working hours, improper
career path, lack of professional growth, lack of training
& development are the key issues in hotel industry of
Pakistan which need be addressed by the industry in
order to reduce attrition.
 Pakistan is gifted with so many natural destinations that
can bring tourism to the country. The state government
should also tie-up with these corporate to contribute in
the development of tourism in their states by providing
those subsidies and benefit when they are establishing
any industry therein; similarly multinational companies
can also be encouraged to contribute in hotel industry
development.
 Depending on facts, the need of skilled labor can be sought out by
taking serious actions on the suggestions or the recommendations
to reach the highest goal of betterment. Very generally, comparing
the growth in high-skilled labor in independent countries with the
growing gap between the developing regions of the world, need to
emphasis on those factors that can affect the country’s economy.
The problem of skilled labor will only increase. And we will need
adequate solutions, if we are to agree that sustainable development
is better than development.
THANK YOU FOR ATTENTION
DO WORK HARD TO MAKE WORLD SMOOTH
ABU TALHA NISAR

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Shortage of skilled labour for hospitality industry in PAKISTAN

  • 1. SHORTAGE OF SKILLED LABOUR FOR HOSPITALITY INDUSTRY IN PAKISTAN BY: ABU TALHA NISAR
  • 2. ABSTRACT:  In Pakistan hotel industry contributes a small portion of country’s economy and to run all the operations smoothly hotel need skilled workers in all the departments of the hotel to provide a good business  Slow adjustments. It takes time for employers to recognize shortages and react to them, for example, by offering higher wages. Employers may be hesitant to raise wages or are tied to collective agreements or inflexible pay structures.  Mismatch. Lack of adequate communication between employers and educators which leads to wrong educational decisions resulting in too few engineers, scientists and doctors, for example.
  • 3.  Demographic trends. Low birth rate. Longer life expectancy. Low female labor participation rates. High number of people in retirement.  Political disincentives. Increases in the marginal income tax rate push into higher tax brackets.  Insufficient regional worker mobility
  • 4.  Hotel industry is an ocean of fields that includes lodging, events, transportation, cruise line and tourism industry. The hotel industry is continuously growing in the 21st century. It has been characterized in recent decades by the development of an increasing range of highly segmented products and services. Hotel in allover Pakistan are struggling to attract and retain qualified workers and this causes a huge problem to the hotel industry, as skilful workers are essential to provide good quality services. The global labor market, particularly for the highly skilled is expanding. INTRODUCTION
  • 5. HOSPITALITY INDUSTRY PROFILE:  Hospitality and Tourism industry provides wide range of services in service sector. It provides the management services for hotels and restaurants, tourism, entertainment, recreation and also transportation.  The investment and tourism boom that followed Aube era created the need for hotels development in the country. In the present decade tourism industry has declined because of militancy has greatly pretentious the hotel business in many areas of Pakistan  In many cities of Pakistan like, Lahore, Karachi, Islamabad etc. many private and public hotel and tourism management schools train students in accordance to the international standards. Many management institutes also
  • 6. Michel A Galopin General Manager of Islamabad Serena Hotel has said Pakistan has huge potential for hospitality industry. An improved security situation of the country can surely contribute greatly towards promotion of tourism industry as well. Galopin said this while giving an exclusive interview to DNA. Galopin said; Pakistan offers a plethora of natural scenery which are pure treasures, especially the Northern part of the country which I visited a few months ago. Corporate business, I believe is doing very well in Pakistan but tourism is yet to be developed, then the hospitality industry will flourish, he added. When asked to share his impression about Pakistan, he said, Pakistan is a wonderful and a vibrant country. Its people are industrious, hardworking and commit Words of Michel A Galopin G.M of Serena Hotel of Islamabad for Pakistan Hospitality & Tourism industry:-
  • 7. RECOMMENDATIONS:  The quality of the Courses in Hotel Management institutes being offered by the universities and institutes need to be improved.  the courses outline offered are very theoretical in nature and do not fullfill the industrial requirements.  The Hotel Management institute in Pakistan is not up to the mark and updated as compare to the rest of the independent countries so on the research basis we can recommend that if we want to increase the quality standard of the hospitality studies in Pakistan we have to patch up with the international approved standards.
  • 8.  The Human Resource practices is still lacking professionalism in most of the organizations of the hotel industry; less salaries, long working hours, improper career path, lack of professional growth, lack of training & development are the key issues in hotel industry of Pakistan which need be addressed by the industry in order to reduce attrition.  Pakistan is gifted with so many natural destinations that can bring tourism to the country. The state government should also tie-up with these corporate to contribute in the development of tourism in their states by providing those subsidies and benefit when they are establishing any industry therein; similarly multinational companies can also be encouraged to contribute in hotel industry development.
  • 9.  Depending on facts, the need of skilled labor can be sought out by taking serious actions on the suggestions or the recommendations to reach the highest goal of betterment. Very generally, comparing the growth in high-skilled labor in independent countries with the growing gap between the developing regions of the world, need to emphasis on those factors that can affect the country’s economy. The problem of skilled labor will only increase. And we will need adequate solutions, if we are to agree that sustainable development is better than development.
  • 10. THANK YOU FOR ATTENTION DO WORK HARD TO MAKE WORLD SMOOTH ABU TALHA NISAR