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SAP CRM TECHNICAL COURSE CONTENT 
Overview of SAP CRM 
 Architecture and evolution of SAP CRM 
 Functionality overview of SAP CRM 
 CRM Business Partner Master data 
 CRM Product Master Data 
 Business Transaction customizing 
 SAP CRM 7.0 Ehp 1 Features 
Introduction to OOABAP 
 Classes 
 Inheritance 
 Interfaces 
 Polymorphism 
Business Transaction Programming/ One order Framework 
 Function Modules for Reading Business Transactions 
 Identifying relevant FM 
 Coding using the FM 
 Function Modules for Modifying the Business Transactions 
 Identifying relevant FM 
 Coding using the FM 
 Function Modules for saving Business Transactions 
Error/Message Handling 
 Message Logging FMs 
 Programming using Messaging FMs 
 Logging the messages 
 Searching for messages 
 Deleting the messages 
Business Addin s in CRM and Programming BADI 
 Techniques for Finding Appropriate BAdi 
 Implementing a BADI 
 Action Profile BADI 
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
INDIA Trainingicon USA 
Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864
Introduction to Business Server Pages 
 Architecture of Business Server Pages 
 Components of a Business Server page 
 Controllers 
 Business Server Page 
 Page with flow logic 
 View 
 Page Fragment 
 Navigation structure 
 Application Class 
 MIME Objects 
 Page Attributes 
 Layout 
 Event Handlers 
 BSP Programming models 
 Basic Model 
 MVC approach 
 Debugging BSP Applications 
CRM Web UI Basics CRM 7.0 
 UI Concepts 
 Web UI Architecture 
 Business Roles customizing 
 Navigation Bar customizing 
 WebUI Component Work bench 
 WebUI Component Concept 
 Elements of WebUI Component 
 Component Controller 
 Custom Controller 
 Views 
 View Controller 
 Context 
 Context nodes 
 Runtime Repository 
 UI Configuration/ personalization 
 Enhancing webUI components 
 Transaction launcher 
 GUI Transactions 
 URL – Non BSP 
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
INDIA Trainingicon USA 
Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864
 URL – BSP 
 Logo Customizing 
CRM Web UI Technical CRM 2007 
 GENIL Model Browser 
 GENIL BOL Browser 
 Component Context 
 View Context Class 
 Context Nodes 
 Attributes 
 Getter and Setter Methods 
 BOL Programming Basics: 
 Objects in BOL Programming 
 Classes and Interfaces in BOL Programming 
 Setting UP BOL Service 
 Accessing Component Sets and Components 
 Query execution – Query Services 
 Accessing the BOL entities/Fields 
 Using BOL Collections 
 BOL Transaction Programming 
 Creating Transaction entities 
 Accessing Transaction entities 
 Modifying Transaction entities 
 Defaulting the field values 
Creating a Custom Component 
 Creating a view 
 Making a view Configurable 
 Creating a View set 
 Creating a context node 
 Event Handlers 
 Inbound and Outbound Plugs 
 Navigation maintenance 
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
INDIA Trainingicon USA 
Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864

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SAP CRM ONLINE TRAINING

  • 1. SAP CRM TECHNICAL COURSE CONTENT Overview of SAP CRM  Architecture and evolution of SAP CRM  Functionality overview of SAP CRM  CRM Business Partner Master data  CRM Product Master Data  Business Transaction customizing  SAP CRM 7.0 Ehp 1 Features Introduction to OOABAP  Classes  Inheritance  Interfaces  Polymorphism Business Transaction Programming/ One order Framework  Function Modules for Reading Business Transactions  Identifying relevant FM  Coding using the FM  Function Modules for Modifying the Business Transactions  Identifying relevant FM  Coding using the FM  Function Modules for saving Business Transactions Error/Message Handling  Message Logging FMs  Programming using Messaging FMs  Logging the messages  Searching for messages  Deleting the messages Business Addin s in CRM and Programming BADI  Techniques for Finding Appropriate BAdi  Implementing a BADI  Action Profile BADI ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- INDIA Trainingicon USA Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864
  • 2. Introduction to Business Server Pages  Architecture of Business Server Pages  Components of a Business Server page  Controllers  Business Server Page  Page with flow logic  View  Page Fragment  Navigation structure  Application Class  MIME Objects  Page Attributes  Layout  Event Handlers  BSP Programming models  Basic Model  MVC approach  Debugging BSP Applications CRM Web UI Basics CRM 7.0  UI Concepts  Web UI Architecture  Business Roles customizing  Navigation Bar customizing  WebUI Component Work bench  WebUI Component Concept  Elements of WebUI Component  Component Controller  Custom Controller  Views  View Controller  Context  Context nodes  Runtime Repository  UI Configuration/ personalization  Enhancing webUI components  Transaction launcher  GUI Transactions  URL – Non BSP ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- INDIA Trainingicon USA Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864
  • 3.  URL – BSP  Logo Customizing CRM Web UI Technical CRM 2007  GENIL Model Browser  GENIL BOL Browser  Component Context  View Context Class  Context Nodes  Attributes  Getter and Setter Methods  BOL Programming Basics:  Objects in BOL Programming  Classes and Interfaces in BOL Programming  Setting UP BOL Service  Accessing Component Sets and Components  Query execution – Query Services  Accessing the BOL entities/Fields  Using BOL Collections  BOL Transaction Programming  Creating Transaction entities  Accessing Transaction entities  Modifying Transaction entities  Defaulting the field values Creating a Custom Component  Creating a view  Making a view Configurable  Creating a View set  Creating a context node  Event Handlers  Inbound and Outbound Plugs  Navigation maintenance ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- INDIA Trainingicon USA Phone: +91-966-690-0051 Email: info@trainingicon.com | www.trainingicon.com Phone: +1-408-791-8864