The document outlines a 4 step repair process: 1) Create a repair request online, 2) Ship the device using provided materials, 3) The company repairs the device within 2-5 business days of receipt, 4) They ship the repaired device back for free. It also lists 4 current repair requests, including details on the devices, serial numbers, and status of each repair in the awaiting shipment stage.

1. OUR
REPAIR
PROCESS

2. Dashboard
Repairs
Devices
Users
Batch Shipments
Buildings
Coverage Plans
Managers
Reports
Dashboard
MyAccount
Current Repairs
Date
04/24/2019 Acer Chromebook Keyboard
/ Trackpad
HENRYASSET3HENRY160056
Claim # Device Repair Type Serial Number Asset Tag Covered Repair Progress Repair Status Payment Action
No Awaiting Shipment Pending Not Paid
04/20/2019 Apple MacBook Keyboard
/ Trackpad
HENRYASSET5HENRY260057 No Awaiting Shipment Pending Not Paid
04/18/2019 Apple iPad 2 Keyboard
/ Trackpad
HENRYASSET6HENRY360058 No Awaiting Shipment Pending Not Paid
04/18/2019 Apple iPad 2 Keyboard
/ Trackpad
HENRYASSET6HENRY360058 No Awaiting Shipment Pending Not Paid
474
TOTAL ACTIVE DEVICES TOTAL ACTIVE USERS
CURRENT REPAIRS COVERED USERS
474
81
6
GO ONLINE
1
Create a device repair
within your
repairWATCH platform
at repairWATCH.com.

3. SHIP IT
2
Pack the devices with
the shipping materials
we provide you and
ship them to us for free.

4. WE REPAIR IT
3
We guarantee a fix
within 2 - 5 business days
after the device arrives.

5. WE GET YOUR
DEVICE BACK
4
We ship your device
back to you for FREE.
xxlm-2

6. REGISTER
DEVICE
SHIP TO US
WE REPAIR
WE SHIP BACK
FOR MORE INFORMATION
www.techdefenders.com/repair