Hospitality Today An Introduction

1. SQA HOT 103

2. Types of Meetings
The Role of Civic & Government Organizations
Where Meetings Are Held
The Meeting Planning Process
Meetings Industry Careers

3. Assembly of people
Particular
purpose
Formal
discussion
Situation
Two or more
people
By chance or by
arrangement

4. MICE
Meetings
Incentive
Travel
Conventions Exhibitions

5. Association Corporate Trade
Shows/Expositions

6. Categories
Trade Groups
Social Groups
Professional Groups
Budgets/Annual Board
Elections Educational
Seminar
Perceptive

7. Management
Financial
Strategic
Trainings
Development
Motivational
Sales
Technique
Moral
New Product
Introduction
Introduction
Launch
Professional
& Technical
Information
Tax Laws
Incentive
Trips
Customer,
Retailer
Employees,
Families
Other
Corporate
Press
Conference
Sponsored
Events

8. Convention
Centers
Exhibit
Halls
Industrial Shows
• Equipment & Products
Professional or Scientific Exhibitions
• Educators, Scientist & Professional Groups
Wholesale & Retail Shows
• World Travel Mart, ATM
Public or Consumer Show
• Art, Cars, Hotels, Clothes etc.

9. Every city has convention center
Visitors Bureau or Chamber of Commerce
Market the destinations
Ministry of Tourism & Development

10. Amusement
Parks
Football
Stadiums
Castles Cruise Ships
Trains Hotels

11. 2 or Multiple Locations
Stimulate One 2 One Experience
High Definition Screens
Life Size Images
Telepresence

12. Planning the
meeting itself
Choosing a
location
Choosing a
facility
• Objectives
• Scheduling
• Format

13. Objectives
Business
Educational
Social
Scheduling
Days & Time
Local, National or International
Seasoning
Conflicting with other Meeting
Religious & National Holidays
Format
Overall schedule of events
What is going to happen
What order, start & finish
How many
Additional tours required
Meal breaks length of events etc

14. Predetermined Year to Year Geographical
Location @ Travel
Cost

15. Conference Center
Airport Hotel
Cruise Ship
City Center Hotel
Resort
Adequate
Rooms
Suites &
Hospitality
Functions
Computer,
Wi-Fi
Variety of
Meeting
Styles
Safe &
Modern
Amenities &
Recreational
Hotels Away
from Meeting
Venue
Audio Visual
Facilities

16. Price of Rooms
Available Hotel
Rooms
Available
Meeting Space
On Site
Meeting
Services
Price of
Meeting Space
Attrition Rates
Service
Standards
On Site
Amenities
Willingness to
Negotiate
Complimentary
Services

17. Performing Levels
Sales & Marketing
Administration
Human Resources Manager
Executive Secretary
Associations
& Corporate
Government
Travel Agents
Management
Services/
Event Planner
Performing Locations

18. Performing
Tasks
• Establish Meeting Objectives
• Selecting sites & facilities
• Negotiating
• Budgeting
• Handling issues efficiently
• Transportation Options
• Planning Program
• Meeting Room Setup
• Managing Exhibits
• Selecting Guest Speakers
• Booking Entertainment

19. Meeting & Event
Planner
Meeting
Coordinator
Exhibits Manager
Hotel Sales /
Banquet
Manager
Convention/
Conference
Services Manager
Hotel Catering
manager
Careers in
Tourism
Departments
Private
Exhibitors
Exhibit
Designers

20. Any questions