Presentation on Honda (Drive-In) Karachi-Managment Course 2017
1. Group Members:
Syed Muhammad Tanzeel (60790)
Syed Fasih Ali (60838)
Rao Afrasiab (60781)
Faculty:
Sir Hamza Rabbani
Course:
Principle of Management
2. Honda's founder, Soichiro Honda, had an interest in
automobiles. He worked as a mechanic at the Art
Shokai garage, where he tuned cars and entered them
in races.
In 1937, with financing from his colleague Kato
Shichirō, Honda founded Tōkai Seiki (Eastern Sea
Precision Machine Company) to make piston rings
working out of the Art Shokai garage.
Tōkai Seiki won a contract to supply piston rings to
Toyota, but lost the contract due to the poor quality of
their products.
3. The first production car from Honda was the
S500 sports car, which followed the T360 into
production in October 1963. Its chain-driven rear
wheels pointed to Honda's motorcycle origins. In
1986, Honda introduced the successful Acura
brand to the American market in an attempt to
gain ground in the luxury vehicle market. The
year 1991 saw the introduction of the Honda NSX
supercar, that incorporated a mid-engine V6 with
variable-valve timing.
4. “We see the world not as it is, but as it could be.”
We see the world through the eyes of dreamers
because we are convoy founded by a dreamer. Honda
encourages all of its associates to pursue their
dreams.
We see "The Power of Dreams" as a way of
thinking that guides us and pushes us forward. The
strength of our company comes from this philosophy
— which is based on the visionary principles of our
founder.
5.
6.
7. When starting a business it is very important to make
sure that there is strong leadership in the organization
to make sure everything runs smooth.
Honda Drive-In is an authorized Honda dealership,
services and spares centre located at Main Rashid
Minhas Road, Karachi.
Honda Drive-In has a management structure that
determines relationships between the different activities
and the members, and subdivides and assigns roles,
responsibilities, and authority to carry out different
tasks
9. In the luxurious category, Honda City is one of the
best selling car by Honda Drive-In . The official
figures show that 8,682 units of Honda City have
been sold by far in the current year. It comes with
1300 cc and 1500cc high-tech car can store 42 litres
of fuel and with having extremely delicate interior
and exterior design. Currently, the automatic variant
of this car is priced PKR 16, 49,000 and manual
version costs PKR 15, 08,000 in the market.
11. Customer:
Our customers are the reason and source of our business , it
is our joint aim with our dealers to ensure that the customer
enjoy the highest level of satisfaction from use of Honda
Vehicles.
Quality:
To ensure that our product and service meet the set
standards of excellence.
Local Manufacturing:
To be the industry leader in indigenous of Vehicles parts.
Technology:
To develop and maintain distinct business advantage through
continuous induction of improved hard and soft technology.
12. Right work in first attempt and on time.
Commitment to provide the high quality
cars & parts.
Maintain and continuously improve quality.
Training of manpower and acquisition of
latest technology,
Safe, clean and healthy environment.
Market leadership and prosperity for all.
13. During my stay at Honda Drive-In. I have found a merge of
different valuable cultural variables that includes:
There is power delegation at every level.
Employees are very much cooperative with each other.
Management and employees are open to market
challenges.
There are no unnecessary bindings of excessive rules and
regulations.
There is effective interdepartmental communication
between all the departments.
There are no communication gaps between top-level
management and lower lever workers.
Customer’s satisfaction is the major focus of the
organization. Customer is king for the organization.
14. Honda Drive-In has a sophisticated IT
system. All the departments are linked
through network. Each and every department
is computerized. This computerization has
reduced the burdens on employees.
Particularly the employees of finance
department have different softwares to
support their work. All these softwares have
been developed by company’s own
ITdepartment.
15.
16. T.Q.M. stresses three principles:
Customer Satisfaction.
Employee Involvement.
Continuous Improvement.
Attaining quality in all areas of a business is a difficult task.
It is necessary for an organization to provide its customers
with best or even consistent quality products in order to
survive in the environment. The success of any business
depends upon how accurately the company perceives the
expectations of Customers plus its ability to bridge the gap
between consumer expectations & operating capabilities.
17. High Price:
The price of Honda Cars is relatively higher
than others.
Lesser Promotional Activities:
Company has lesser promotional activities.
Usually it do not use electronic media to
promote the vehicles but now company is
adopting electronic media to promote the
vehicles.
18. Decision Making vs Problem Solving is an
important distinction to make. But first, let’s be
clear about what a decision is. A decision is a
choice. The decision may be complicated and
involve many steps and components but, at its
essence, a decision is simply a choice.
Decision making and problem solving are similar
in that they both seek the positive resolution of
an issue. In life we are usually confronted with a
problem and often it is unclear how to solve the
problem. Decision making is a tool that can be
used to solve a problem.
19. In Honda Drive-In, Branch Manager is responsible for all
the decisions taken in his branch and responsible to give
answer to the HONDA ATLAS CARS (PAKISTAN) LIMITED
about the situation in which he takes certain decision.
There are some conditions are already defined by the
organization to their managers in which a branch manager
is applicable to take decision on behalf of the
organization. But in case of Unstructured problem, Branch
Manager have all rights from official to take any decision
to solve the issue for example If customer got a time of
his/her deliverance of Booked car and it was delayed due
to any problem by officials and customer got angry than it
is the responsibility of Honda Drive-In to calm down him
and gently give another time of deliverance of his/her car.