Swagath K R has over 5 years of experience in accounts receivable and order management. He has a MBA from VTU and BBM from University of Mysore. He is currently working as a Process Associate at Capgemini, where he is responsible for order processing, cash application, payment planning, and reporting. Previously he worked at Accenture as a Process Associate, where he maintained customer data and interfaces in SAP. He is proficient in MS Office, SAP, Oracle and has knowledge of English, Kannada, and Hindi.

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Curriculum Vitae
Swagath K R Email: swagathwelcome@gmail.com
Mobile: +91 8123590119
CAREER OBJECTIVE:
Aspiring for a challenging position in a dynamic organization, with a scope for personal and
professional growth and to contribute towards the growth of the organization.
EDUCATION AND QUALIFICATIONS:
Examination Board university Year of
Passing
%
MBA VTU 2012 59
BBM University of Mysore 2010 62.54
PUC PU Board Karnataka 2007 76.86
SSLC KSEEB 2005 72.56
ERP SKILLS:
 Experience in MS Word, Excel in 2010 Version.
 SAP 5.0, MDM, SCDB, RSDB, BP Portal.
 Unix, Oracle.
Rewards and Recognition:
 Awarded Soaring Eagles Award in the month of Oct 2014.
 Team Award received for the outstanding performance in Q4, 2014.
WORK EXPERIENCE:
Domain: Accounts Receivable
Accenture India Services Pvt Ltd – Bangalore
Duration: 21st Dec 2012 – 14th
Feb 2014
Worked as a Process Associate with Accenture Finance and Accounting BPO
Key Deliverables:
 Maintenance of customer master data.
 Creation of Sold-to as per Customer requests in application SAP XI.
 Creation of Ship to as per Customer request form.
 Modification of Sold to and Ship to as per request forms.
 Permanent close of Sold to and Ship to account‘s for customer.
 Products and Carriers adding, removing, price setup and tax setup.
 Testing for All creations modification and permanent close for customers.
 Checking Interfaces for all creations, modification and permanent closes for records in various
applications.
 Research and analysis on the interfaces and finding the errors.
 Maintaining reports for production as well as for the quality in Seibel System.

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 Portal Users id creation and providing authentication for BP customers.
 Preparation of Monthly Decks and Dash Boards using graphs such as Pie chart, Bar chart etc. for
analyzing the performance of Team.
 My learning Spec, Transport Spec, Birthday Bash spec.
Company: CAPGEMINI BUSINESS SERVICES (INDIA PRIVATE LTD)
Working as a Process Associate (O2) from Feb 2014 to till date
Work Exposure at CapGemini:
Order Management:
 Validate the order received before processing for the complete information.
 Process the request and create order as per the request sent by the sales team.
 Validate the created order to rectify error and also modify the error.
 Assign the validated order to releasing team to release the order and shipment
team will deliver the product to the customer.
 Setting up the payment plan for the orders.
 Review the cancellation request & check for the proper approvals.
 Validate Cancelled the product or order or account based on the request.
 Assigning the validated cancelled order request to Billing team to issue the credit
to customer account.
 Maintained SLA (service level agreement) & TAT (turnaround time) as per the client
requirements.
 Preparation of Aging report, TAT report and Pending orders report.
Cash Application:
 Applying payments received via Lockbox (Check) to customer account upon the
remittance.
 Authorization of credit card payments received through Fax and Data base in
Oracle.
 Preparation of credit memo to upload the Wire Transfer payments (ACH) into the
ERP downloaded through Bank portal.
 Transfer of Intercompany payments.
 Preparation of Credit card Decline Reports and Reconciliation of Credit Card
payments.
 Loading and releasing the payment batches into ERP.
 Preparation of Debit memo for processing Check and credit card refunds to the
customers.
Additional Responsibility:
 Allocation of daily and monthly activities to all the team members.
 Training New Joiners in the Team.
 Sending daily, weekly and monthly productivity report to management.
 Regular updating of DTP’s. Maintaining 100% back up for Audit purpose.
 Preparation of Monthly SLA process Data for Clients.
 Performing Reporting activities.
 Performing Monthly Audit for all activities.
 Preparing performance report of the team on Monthly basis and reporting to
Management.
 Handling weekly and monthly client calls.

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PERSONAL DETAILS:
Address : #15, Kupendra Building, Rajkumar road
Behind Hanuman statue Agara,
HSR Layout, Bangalore-560045
Date of Birth : 21st
Feb 1990
Nationality : Indian
Languages Known: English, Kannada and Hindi.
Marital Status : Single
DECLARATION:
I hereby declare that all the information furnished above I true to the best of my knowledge
and belief.
Place: Bangalore
Date: Swagath K R