Over all ppt in short.

1. Name – Suraj Vaishnav
Training Duration –
1st dec.2020 to 20th April 2021

2. History of Taj
Jamsetji Nusserwanji Tata, founder
of the Tata Group, opened the Taj
Mahal Palace, a hotel in Mumbai
(formerly called Bombay)
overlooking the Arabian Sea, on 16
December 1903. It was the first Taj
property and the first Taj hotel.
Jamsetji Nusserwanji Tata
(1839–1904), founded the Tata
Group

3. •The Taj West End is a Resort property. The property is specially loved by people who
like to reside in nature’s lap. It is 20 acres garden paradise with ancient colonial
legacy which was started by Bronson’s in 18th century in 1887 with horse stables and
carriages, catering to the British cavalry. It’s one of the oldest properties in
Bangalore.

4. Somnath-Mukherjee
(General Manager)
Hotel Hierarchy
Executive Chef
Chef Sandip Narang
Executive
Housekeeper
Miss. Renu
F&B DIRECTOR
MR. Paul dokka
Executive Sous
Chef - Sukesh
Sous chef
Junior Sous chef
Commi 1
Commi 2
Commi 3
Apprentice
Assistant F&B
Director
MR. Sunil kumar
Manager
Director of room
MR. Ranjith Kumar
Duty Manager
Assistant Manager
Assistant Manager
Supervisor
Guest relation executive
Supervisor
Front office associate
F&B Associate
•Concierge
•Bell captain
• Bell boy
Supervisor
Junior
Supervisor
Room Boy
Trainee
Front office Manager

5. An
Overview
Cash
Float
1,50,000
Checklist
3
Shifts
Rate
Codes &
Package
“New
Normal”
Changes
Night
Audit
Handling
In-house
guest
Accounts

6. Category Number
of
Rooms
Size Series
LUXURY 49 485 sq. ft 12,14,15,16,1
7,18
LUXURY GRANDE 33 500 sq. ft. 14,15,17
TAJ CLUB 13 500-550 sq.
ft.
11,15
EXECUTIVE SUITE 11 750 sq. ft. 12,14,15,16,
18
LUXURY SUITE 6 1250 sq. ft. 15
GRANDE LUXURY
SUITE
4 795-1600 sq.
ft.
15
TATA SUITE 1 2360 sq. ft. 15
117

7. ROOMS
&BLOCKS
• 117 rooms
• 7 Series
• 1 differently abled
room
• 6 single lady rooms
RESTAURANTS
• Machan
• Blue Ginger
• Masala Klub
• Blue Bar
Services Offered
•Businesses centre
•Concierge
•Travel Services
•Butler service

8. POINT OF SELL
•MACHAN
24/7 Coffee Shop
Multi cuisine restaurant
Open - (06:30am to 10:30am) Breakfast
(12:30pm to 3:30pm) Lunch
(12:00pm to 3:30pm ) Sunday brunch
(7:00pm to 11:00pm) dinner
Menu - Ala Carte/ Buffet
•Masala Klub
INDIAN Specialty Restaurant
Open – 12:00pm to 03:30pm (lunch)
7:00pm to 11:00pm (dinner)
Menu – Ala Carte

9. •BLUEGINGER
Vietnamese cuisine
Open – 12:00 pm to 03:30pm (lunch)
7:00pm to 11:00pm (dinner)
Menu – Ala Carte
•BLUE bar
Open – 02:00 pm to 11:00pm
Menu – Ala cart

10. Guest Area
•Banqueting options Capacity
•1. Ballroom Hall 350pax
•2. Ballroom Hall 1 175pax
•3. Ballroom Hall 2 100pax
•4. Tamarind 50pax
•5. Plumeria 25pax
•6. Cycad 20pax
•7. Blue Ginger Lawn 50pax
•8. Prince of Wales Lawn 1200pax
•9. Tulip Pool side 50Pax
•10. West End Court 500pax
•11. Rain Tree Lawn 25pax
•12. Machan Lawn 120Pax
• 13. Gulmohar 25 PAX

11. IRD
• 24/7 room service
• Butler service
• Single point
• Mini Bar
Pastry shop
• open – 11:00am to 9:00pm

12. More Facility

13. • Backbone
Task handle
•Dusting
•Moping/Vacuuming
•Placing of room for maintenance
•Help Roomboy
•Turndown service
•Placing Room Amenities

16. Bakery……
• Open at 8:00 am to
11:00pm
• Morning and Afternoon
buffet setup

17. The following information is being
taken up from various sites of the
(hotel / Taj west end)
end the staff of my hotel.
Following sites are :
https://www.google.com
https://www.tajhotels.com