SunTec provided a centralized solution for pricing across multiple countries in Africa, which is enabled by its flexible and highly configurable product suite, Xelerate. With the Xelerate implementation, the bank was able to provide customer specific, region wise products enhancing the bank’s competitiveness in the continent

1. CASESTUDY
SunTec implements multi-country solution for
a leading African bank saving 80% in deployment time
The client is the largest bank in Africa
operating in 18 countries and offering
services across personal and business
banking, corporate and investment banking
and wealth management to over 12 million
customers.

2. The unique hub and spoke
approach to the project
allowed the bank to have
flexibility in the deployment
of the project
Lower project costs and reduced
implementation time from 6 months to
1 month
Significant reduction in overall product
rollout times with the first 11 countries
happening in the in just 6 months
Reduced operational costs by 80%
compared to traditional billing platform
deployment models
Increased flexibility at global and local
country levels creating agility across every
aspect of the project and organization
Improved customer satisfaction and greater
revenues through customer centric product
offerings
Benefit
SunTec provided a centralized
solution for pricing across
multiple countries in Africa,
which is enabled by its flexible
and highly configurable product
suite, Xelerate. With the
Xelerate implementation, the
bank was able to provide
customer specific, region wise
products enhancing the bank’s
competitiveness in the
continent.
About SunTec
SunTec Business Solutions is the leading provider of
revenue management and business assurance
solutions to financial services and digital and
communications services industries. With
deployments in 58 countries, an end-to-end revenue
management solution and an award-winning product
suite, SunTec is a trusted partner of the world’s leading
service providers like HSBC, ING, Mashreq, Cable One,
Bakrie Telecom and Arval. SunTec has its headquarters
in India and offices in USA, UK, Germany, UAE and
Singapore.
For cost-effective multi-country installation, call:
US – Tel: +1 724 749 5699
UK – Tel: +44 20 7220 3030
Germany - Tel: +49 (0) 69 50 50 60 590
UAE – Tel: +971 655 760 30
Singapore – Tel: +65 6829 2139
India – Tel: +91 471 2539 600
contactus@suntecgroup.com
www.suntecgroup.com
Business Challenge
On its road to attain competitive advantage,
the bank’s strategic focus was to provide
customer centric offerings through a
centralized pricing solution, but they faced
several roadblocks in doing so.
With multi country implementation in
sight, they faced challenges in setting
up products and services and complying
with the local regulatory requirements
They were not able to implement a
centralized pricing solution catering to
different currencies and rates
Different silos were present in country
solutions which hindered the pricing
capability
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