Why choose SunGard’s Long-term and Mobile Recovery solutions?

1. avaiLaBiLity SERvicES Survive a building
loss without having
LOnG-tERm and mOBiLE REcOvERy to relocate
Why choose SunGard’s Flexible – accommodation for 25-300 seats,
built to your predefined specification
Long-term and Mobile
Local – recovery at the location of
Recovery solutions? your choice
Choice – the widest range Productive – keeps your people and/or
systems working.
of services to suit your needs,
all delivered to you: How would you cope in the
Long-term Workplace Recovery – for a event of major building or
complete office environment, comprising equipment loss?
desks, chairs, data cabling and temporary
your immediate response may be to move key
office buildings
staff to your designated recovery location to
– QuickShip – servers, PCs, telephony ensure your business continues to operate. But
and LAN equipment to complement what if the disaster cannot be resolved inside
workplace options your contracted invocation period? For many
– Long-term Computer Equipment organisations, the answer is to remain on site
wherever possible to minimise the disruption
Room (CER) – to house your critical
to staff caused by relocation.
IT servers and equipment when your
computer room is out of action SunGard’s Long-term and mobile Recovery
– Mobile Infrastructure Package – services are designed for the occasions when
short-term electrical and mechanical your workplace, data centre – or both – are
support for your buildings going to be out of operation for some time and
you have access to spare land. We will bring the
– Mobile Workplace and Mobile Mid- facilities you need to your preferred location
range Unit – deployment of pre-built so that your staff are not inconvenienced while
buildings to house personnel or your business is recovered.
systems, delivered within 24 hours
– Mobile Bespoke Accommodation –
pre-built bespoke buildings developed
with you to house your business

2. LOnG-tERm and mOBiLE REcOvERy
Survive a building loss without having to relocate
Recovery where you need it
SunGard’s Long-term and Mobile Recovery
solutions offer the UK’s most advanced
range of facilities and services to help
your organisation survive a building loss
without having to relocate. they have
proved ideal for government departments,
local authorities, schools, military bases and
businesses whose recovery time objectives
are measured in days or weeks.
We provide everything you need to
keep running from your own site, from a
comfortable, well-equipped workplace
to all the accompanying technology. Pcs,
servers, communications (including data and
telephony) can be pre-configured to your
requirements and transported to your
nominated site at time of disaster.
We offer a choice of cost-effective
packages so that you only pay for what you
need. these include Long-term Workplace,
Long-term computer Equipment Rooms and
mobile infrastructure Packages. Our range
of tried and tested solutions enable you to
resume near normal business operations until
you are able to restore your original office or
data centre.
Our purpose-built buildings – on 24-hour
standby at our central distribution centre in The SunGard Availability
the midlands – are constructed of modular Services approach
blocks, accompanied by generators, UPSs
and all necessary furnishings. SunGard offers a unique range of services
according to your business needs and the
Long-term Recovery Solutions can be nature of the invocation: SunGard is the
constructed within four to 30 days, only major provider to offer Long-term
depending on the size of building(s) required. Recovery and provide the appropriate
When a smaller workplace is needed, infrastructure, it and communication
SunGard’s fleet of mobile buildings can be resources.
delivered to your premises in a much faster
time frame, normally within 24 hours. Long-term Workplace Recovery –
SunGard constructs high-specification
What’s more, SunGard will transfer Workplace Recovery accommodation,
ownership of the Long-term building to your configured to suit your organisation’s
organisation if your permanent building needs, at a location nominated by you.
cannot be recovered inside a 13 week time SunGard will survey the nominated site –
frame. in the case of SunGard’s largest often a car park – prior to an invocation
Long-term buildings, that’s an asset and assist with any necessary planning
worth £1.5m. applications to ensure that the structure
conforms to local authority regulations.

3. these buildings provide a comfortable Like our Workplace Recovery option,
office environment, including toilet temporary cERs are built of modular
facilities, for up to 300 staff. their modular blocks and sized to suit your business
nature makes them highly flexible so needs. individual building sizes range from
that a mix of computer room and office 1,054 sq ft (98m²) for four units to 6,878 sq
accommodation can be provided to meet ft (639 m²) for 26 units.
the requirements of any business. cERs are powered by generators for one-
Long-term Workplace Recovery buildings month period after invocation to allow
are powered by generators for up to a time for mains electricity to be installed,
month after invocation to allow time for although the use of a mobile generator
mains electricity to be installed, although and UPS can be extended for a longer
the use of a mobile generator and UPS period by subscription for up to 13 weeks.
can be extended for a longer period
Mobile Infastructure Packages –
by subscription for up to 13 weeks,
the Mobile Infrastructure Package
if necessary.
provides short-term support when an
QuickShip – Each of SunGard’s Workplace incident has occurred that affects your
Recovery centres has sufficient fixed normal operations but is not serious
Pc technology to meet our customers’ enough to require a full transfer to one of
immediate recovery and testing our fixed-site Recovery centres.
requirements. But when a mobile typically, this might mean where there
Recovery solution is needed, because has been a minor fire, limited water
property and equipment has been damage or loss of electricity through an
damaged, SunGard’s QuickShip package incident such as fire, explosion or flooding.
provides all the technology you need the service comprises:
to support a recovery at your site,
including Pcs, servers, telephony and – Portable accommodation and
Lan recovery services. storage units
to allow rapid deployment, Pc units are – mobile air conditioning units and
stored and delivered in purpose-built power distribution units
wheeled flight cases. they will fit through – diesel generators and UPS
a standard door and into most lifts.
– Rapid portable structured cabling.
SunGard provides the same high-
specification model Pcs, (refreshed at Bespoke solutions – SunGard has the
regular intervals) for all fixed and mobile experience and expertise to advise on
recovery solutions. We aim to get you and supply bespoke disaster recovery
fully operational within eight hours. solutions. We will work closely with
Once equipment has been delivered and you to identify and create a unique
assembled, our sophisticated imaging recovery package to meet your
methodologies allow a Pc ghost image to specific requirements.
be multi-cast to multiple Pcs in minutes,
slashing Lan restore times.
Computer Equipment Room solutions –
it is not always the workplace that is
affected by a disaster. Our Long-term
Computer Equipment Room (CER)
solutions provide full, raised floor
temporary cER accommodation at or near
your site supported by uninterruptible
power supply (UPS), generators and
air conditioning.

4. LOnG-tERm and
mOBiLE REcOvERy
Survive a building loss without
having to relocate
Mobile disaster recovery in practice
mobile Workplace Units were designed and to be able to be deployed and operational
built for a national bank to allow it to recover anywhere in the UK within 24 hours. SunGard
and continue operating its local branches; designed and built a new solution to meet
complete with separate customer and staff these unique requirements, which included
areas, teller facilities and security measures. a generator; an interview room and toilet,
the ‘mobile branch’ is ready to serve the in addition to all the technology to support
bank’s customers throughout the Scottish the investigators in their work. the unit’s
Highlands and islands. frequent use means it is dedicated to
a self-contained office unit was required to that customer.
support six investigators. the facility had
United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk
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