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Welcome to McDonald's
India!!
2
3
McDonalds-global Fast Food
Powerhouse
4
• 2004-world’s largest marketer of fast
food
• Serves in 120 countries
• 31,000 restaurants
• Employs 360,000
• 47 million customers per day.
• Entered in India 1996
• McDonald's India is a 50–50 JV
partnership between MCDONALD’S
CORPORATION (U.S.A) and two Indian
businessman Amit Jatia and Vikram
Bakshi.
• Trained extensively with their Indian
management team in Indonesia and US
before launch.
• The entire menu was changed.
5
• 90% of McDonald's business is
owned and run by independent
franchisees in India.
• Actively Involver in many social
activities like CHILD EDUCATION,
PULSE POLIO etc.
6
9/15/2014 7consumer behavior
Product adaptation-the Indian
challenge
• 40% vegetarians selections to suit Indian tastes.
• Respect for local culture-no beef or pork served.
• Soft serves and mc shakes are eggless
• Re-formulated own products using spices favored by
Indians.
• Only vegetable oil used as cooking medium.
Branding strategies
McDonald's has placed considerable emphasis on
enhancing its brand positioning through sponsorship
of events and sports.
• It was one of eight corporate sponsors of the
Millennium Dome Experience, investing £8 million in
the Dome's community programme and learning
experience.
• It has been a major sponsor of international football,
including the World Cup since 1994 and the
Champions League from 1996 to 2000.
• It has sponsored British athletics since 1993, notably
the McDonald's Young Athletes' League, training 11 to
17 year olds.
• It has sponsored Child Safety Week since 1994.
• Logo Represented by the golden arches. 8
Marketing mix
The marketing mix is a term used to
describe the five main marketing tools
(5Ps):
• product
• price
• promotion
• people
• and the place through which products are
sold to customers.
9
Product
• Product is the physical product or service
offered to the consumer. Product includes
certain aspects such as packaging,
guarantee, looks etc.
• It dropped ham, beef and mutton burgers
from the menu. India is the only country
where McDonalds serve vegetarian menu.
• McDonalds continuously innovates its
products according to the changing
preferences and tastes of its customers.
10
Place
• The place mainly consists of the
distribution channels.
• It is important so that the product is
available to the customer at the right
time, at the right place and in the right
quantity.
• McDonalds offers hygienic environment,
good ambience and great service.
• Delivery services are also available now.
11
Price
• This is the most important part of the
marketing mix as this is the only part which
generates revenue.
• McDonald’s came up with a very catchy
punch line “Aap ke zamane mein ,baap ke
zamane ke daam”. This was to attract the
middle and lower class consumers.
• McDonalds has certain value pricing and
bundling strategies such as happy meal,
combo meal, family meal etc to increase
overall sales volumes.
12
People
• The main target segments are
children, youth and the young urban
family.
• Targeted audiences ;
-children
-teenagers
-adults
13
• Children
-happy meal toys
-play place
• Teenagers
-price sensitivity
-varieties offered
• Adults
-right ambience
-products worth the money
-healthy
14
Promotion.
• There are three main
objectives of advertising for
McDonald’s are to make
people aware of an item,
feel positive about it and
remember it.
• McDonald’s does its
promotion through
television, hoardings and
bus shelters. They use print
ads and the television
programmes are also an
important marketing
medium for promotion.
15
Punch lines of McD’s
Some of the most famous marketing
campaigns of McDonald’s are:
• · “You Deserve a break today, so get up
and get away- To McDonald’s”
• · “Aap ke zamane mein ,baap ke zamane
ke daam”.
• · “Food, Folks, and Fun”
• · “I’m loving it”.
16
Strategies
• Quicker service
• Quicker delivery
• More beverages & change in menu
• More outlets
• Target the two and three tier cities
• Introduction of a new low calorie healthy
burger.
History of McD’s
Achievements.
• Ranked as the 8th best employer.
• Ranked the best fast food chain of
restaurants.
• Ranked the 8th healthiest fast food
eateries .
• Ranked 2nd for customer satisfaction.
BYE BYE SEE U AT McDonald’S
20

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Mc donalds

  • 2. 2
  • 3. 3
  • 4. McDonalds-global Fast Food Powerhouse 4 • 2004-world’s largest marketer of fast food • Serves in 120 countries • 31,000 restaurants • Employs 360,000 • 47 million customers per day.
  • 5. • Entered in India 1996 • McDonald's India is a 50–50 JV partnership between MCDONALD’S CORPORATION (U.S.A) and two Indian businessman Amit Jatia and Vikram Bakshi. • Trained extensively with their Indian management team in Indonesia and US before launch. • The entire menu was changed. 5
  • 6. • 90% of McDonald's business is owned and run by independent franchisees in India. • Actively Involver in many social activities like CHILD EDUCATION, PULSE POLIO etc. 6
  • 7. 9/15/2014 7consumer behavior Product adaptation-the Indian challenge • 40% vegetarians selections to suit Indian tastes. • Respect for local culture-no beef or pork served. • Soft serves and mc shakes are eggless • Re-formulated own products using spices favored by Indians. • Only vegetable oil used as cooking medium.
  • 8. Branding strategies McDonald's has placed considerable emphasis on enhancing its brand positioning through sponsorship of events and sports. • It was one of eight corporate sponsors of the Millennium Dome Experience, investing £8 million in the Dome's community programme and learning experience. • It has been a major sponsor of international football, including the World Cup since 1994 and the Champions League from 1996 to 2000. • It has sponsored British athletics since 1993, notably the McDonald's Young Athletes' League, training 11 to 17 year olds. • It has sponsored Child Safety Week since 1994. • Logo Represented by the golden arches. 8
  • 9. Marketing mix The marketing mix is a term used to describe the five main marketing tools (5Ps): • product • price • promotion • people • and the place through which products are sold to customers. 9
  • 10. Product • Product is the physical product or service offered to the consumer. Product includes certain aspects such as packaging, guarantee, looks etc. • It dropped ham, beef and mutton burgers from the menu. India is the only country where McDonalds serve vegetarian menu. • McDonalds continuously innovates its products according to the changing preferences and tastes of its customers. 10
  • 11. Place • The place mainly consists of the distribution channels. • It is important so that the product is available to the customer at the right time, at the right place and in the right quantity. • McDonalds offers hygienic environment, good ambience and great service. • Delivery services are also available now. 11
  • 12. Price • This is the most important part of the marketing mix as this is the only part which generates revenue. • McDonald’s came up with a very catchy punch line “Aap ke zamane mein ,baap ke zamane ke daam”. This was to attract the middle and lower class consumers. • McDonalds has certain value pricing and bundling strategies such as happy meal, combo meal, family meal etc to increase overall sales volumes. 12
  • 13. People • The main target segments are children, youth and the young urban family. • Targeted audiences ; -children -teenagers -adults 13
  • 14. • Children -happy meal toys -play place • Teenagers -price sensitivity -varieties offered • Adults -right ambience -products worth the money -healthy 14
  • 15. Promotion. • There are three main objectives of advertising for McDonald’s are to make people aware of an item, feel positive about it and remember it. • McDonald’s does its promotion through television, hoardings and bus shelters. They use print ads and the television programmes are also an important marketing medium for promotion. 15
  • 16. Punch lines of McD’s Some of the most famous marketing campaigns of McDonald’s are: • · “You Deserve a break today, so get up and get away- To McDonald’s” • · “Aap ke zamane mein ,baap ke zamane ke daam”. • · “Food, Folks, and Fun” • · “I’m loving it”. 16
  • 17. Strategies • Quicker service • Quicker delivery • More beverages & change in menu • More outlets • Target the two and three tier cities • Introduction of a new low calorie healthy burger.
  • 19. Achievements. • Ranked as the 8th best employer. • Ranked the best fast food chain of restaurants. • Ranked the 8th healthiest fast food eateries . • Ranked 2nd for customer satisfaction.
  • 20. BYE BYE SEE U AT McDonald’S 20