Function of community pharmacy, Organization and structure of retail and wholesale drug store, Legal requirement for establishment, Maintenance of records

1. COMMUNITY PHARMACY
Dr. Subhash R. Yende
Asst. Professor,
Gurunanak College of Pharmacy, Nsagpur

2. INTRODUCTION
 Retail Pharmacy OR Retail drug store OR Medical store
 It is a healthcare facility (pharmacy, chain pharmacy,
department) that emphasizes providing pharmaceutical
services to a specific community.
 It involves a registered pharmacist posses either Diploma
or Degree in Pharmacy and register under the clause (i),
section (2) of Pharmacy Act, 1948, and he/she should
present according to Rule 65 (15) of Drug and Cosmetic
Act, 1945
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Dr.SubhashR.Yende,GNCP,Nagpur

3. Functions of Community Pharmacy:
 Providing health information to patient and public
 Administration of pharmacy
 Store, dispensing and documentation of medicine
 Compounding of medicine
 Provide drug information and their action
 Handling of prescriptions
 Patient counseling
 Patient medication record
 Involve in National health programme
 Rational drug therapy
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Dr.SubhashR.Yende,GNCP,Nagpur

4. ORGANIZATION AND STRUCTURE OF RETAIL AND
WHOLESALE DRUG STORE
 Central Drug Standard Control Organization
(CDSCO) :
 Headed by the Drugs Controller General (India)
(DCGI) which discharges the functions allocated
to Central Government by the Drugs and
Cosmetics Act.
 State Drugs Control Organizations:
 The State Drugs Control Organization was set
up in the state to implement the provisions of the
Drugs and Cosmetics Act, 1940 and its
subsequent amendments.
Manufacturing  Wholesaler  Retailer 
Consumer
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Dr.SubhashR.Yende,GNCP,Nagpur

5. Design of drug store
 Site:
 Should be at the centre of the population to be served
 Ensure accessibility and convenience
 Equipped with adequate and free parking facility.
 Objective of ideal layout design:
 To attract a large number of customers
 To increase the sales of the store
 To reduce the selling expenses to the minimum
 To provide customer satisfaction
 Have adequate space for reserve stock, office and
resting space
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Dr.SubhashR.Yende,GNCP,Nagpur

6.  To have proper entrance for the newly arrived goods
 To project a professional image and improve general
appearance
 To minimize the movement of the customers in the
premises of the pharmacy
 Should fulfill all the requirements in schedule N of the
Drug and Cosmetic rule 1945.
 Minimum floor space required Wholesale drug store :
200sqft Retail drug store : 150sqft
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Dr.SubhashR.Yende,GNCP,Nagpur

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Dr.SubhashR.Yende,GNCP,Nagpur

8. Types of a drug store:
 Traditional Drug Stores:
 Personal Service Drug Stores:
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Dr.SubhashR.Yende,GNCP,Nagpur

9.  Prescription Oriented Drug Store:
 Super Drug store:
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Dr.SubhashR.Yende,GNCP,Nagpur

10. Legal requirements for the establishment
of retail drug store:
 The Pharmacy Act 1984
 Drug and Cosmetics Act, 1940 and Rules 1945
 Forms of licenses:
 Retail sale or general licenses:
 Form 20- The license for the retail sale of drugs
excludes which are mentioned in the Schedule C, C1
and X
 Form 21- For drugs specified in Schedule C and C1
and excluding X
 Form 20F –for drugs specified in schedule X 10
Dr.SubhashR.Yende,GNCP,Nagpur

11. Restricted license
 Form 20A – for drugs other than those specified in
Schedule C, C1 and X
 Form 21A – for drug specified in Schedule C and C1
but not in X
 No license is granted for schedule X drugs in this
category
Wholesale
 Form 20 B- for drugs other than those specified in
Schedule C, C1 and X
 Form 21 B - for drug specified in Schedule C and C1
but not in X
 Form 20 G - for drugs specified in schedule X
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Dr.SubhashR.Yende,GNCP,Nagpur

12.  Two type of licenses are granted for retail sale of
drug
 General Licenses: Granted to person who have the
premise for the business and a qualified person to
supervise the sale of the drugs and do the
compounding sand dispensing
 Restricted license: Granted to dealers or person
who deal in sale of drugs, which do not require the
service of qualified person
 License for wholesale of drug
 Conditions for grant of license
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Dr.SubhashR.Yende,GNCP,Nagpur

13. Staff (personnel)
 Staff selection is an important aspect.
 Selection should be based on Job description, Job
specification, Job recruitment based on test, interview
etc
 Should be a register pharmacist, having minimum
qualification
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Dr.SubhashR.Yende,GNCP,Nagpur

14. Maintenance of records
 Legal records
 Patient records
 Financial records
Legal records : Required by law regarding the
acquisition and disposition of drugs.
 Pharmacy owner is responsible for maintenance of
adequate and up to date records of drugs and
poisons as per Drugs and cosmetics act 1940,
Rules 1945 and the Poison Act 1919.
 Pharmacist should maintain record related to
acquisition and disposition of certain drugs,
poisonous and hazardous substances.
 Improper or incomplete maintained record may
bring legal action or penalties 14
Dr.SubhashR.Yende,GNCP,Nagpur

15. Patient records : Regarding the patient utilization of the
drugs.
 Patients drug history and amount of drugs taken by
average patients.
 Source of information on insurance claims and income
tax deduction of patients.
Financial records : Regarding the past and present
financial status
 Analyzing revenues and expenses, for making sound
decision regarding future needs , inventory
requirements, etc.
 For evaluation of past operations, planning of present
activities, forecasting needs, and controlling the
activities.
 Measuring return on investment. 15
Dr.SubhashR.Yende,GNCP,Nagpur

16. Reference
 AB Budhrani, R. Usman, M Sharma, P Kumar.
Concise Course in Pharmacy Practice. S. Vikas
and Company.
 HP Tipnis, N. Kotagale, B. Taksande, Community
Pharmacy, second edition, Career Publications.
 https://www.slideshare.net/iamkarthika/community-
pharmacy-78949878
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Dr.SubhashR.Yende,GNCP,Nagpur