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Strategic Management BUSM 3200

                   These Lecture Slides summarize the key points covered in the respective chapters in your
                   recommended text; these slides do NOT substitute, at all, the required reading of the assigned
                   chapter from the text. These slides also may contain additional supplementary material extracted
                   from other texts and sources outside your text book.


BUSM 3200- Strategic Management (Jan 2013) GDS                                                                        9(B)-1
Learning outcomes
      Explain what is meant by intended and emergent
       strategy development.
      Identify intended processes of strategy development in
       organisations including: the role of strategic leadership,
       strategic planning systems and externally imposed
       strategy.
      Identify processes that give rise to emergent strategy
       development such as: logical incrementalism, political
       processes, the influence of prior decisions and
       organisational systems.
      Explain some of the challenges managers face in
       strategy development including: managing multiple
       strategy processes, strategy development in different
       contexts and managing intended and emergent strategy.

BUSM 3200- Strategic Management (Jan 2013) GDS                       9(B)-2
Strategy development processes




     Figure 12.1      Strategy development process

BUSM 3200- Strategic Management (Jan 2013) GDS           9(B)-3
Intended strategy

An intended strategy is deliberately formulated
or planned by managers.

This may be the result of strategic leadership,
strategic planning or the external imposition of
strategy.




                                                   9(B)-4
Strategic leadership

         Strategy may be the deliberate intention
         of a leader. This may manifest itself in
         different ways:
          Strategic leadership as command.

          Strategic leadership as vision.

          Strategic leadership as decision-making.

          Strategic leadership as symbolic.



BUSM 3200- Strategic Management (Jan 2013) GDS                          9(B)-5
Strategic planning systems

                Strategic planning systems
                take the form of
                systematised, step-by-step,
                procedures to develop an
                organisation’s strategy.


BUSM 3200- Strategic Management (Jan 2013) GDS                 9(B)-6
Stages of strategic planning



   Initial guidelines from corporate centre

          Business-level planning

Corporate-level integration of business plans

   Financial and strategic targets agreed




                                                9(B)-7
The role of strategic planning
        Strategic planning may play several roles within an
        organisation:
             Formulating strategy: a means by which
          managers can understand strategic issues.
             Learning – a means of questioning and
          challenging the taken-for-granted.
             Co-ordinating business-level strategies within
          an overall corporate strategy.
             Communicating intended strategy and
          providing agreed objectives or strategic
          milestones.


BUSM 3200- Strategic Management (Jan 2013) GDS                 9(B)-8
Benefits of planning

            There are additional psychological
            benefits:
             can provide opportunities for

              involvement,
             leading to a sense of ownership,

             provides security to managers and

             re-assures managers that the strategy

              is ‘logical’.
BUSM 3200- Strategic Management (Jan 2013) GDS                          9(B)-9
Dangers associated with planning

         Confusing strategy with the plan.
         Detachment from reality.
         Paralysis by analysis.
         Lack of ownership.
         Dampening of innovation.




BUSM 3200- Strategic Management (Jan 2013) GDS           9(B)-10
The potential benefits and dangers of
                          strategic planning - summary




           Table 12.1      The potential benefits and dangers of strategic planning




BUSM 3200- Strategic Management (Jan 2013) GDS                                        9(B)-11
Externally imposed strategy
               Strategies may be imposed by powerful external
               stakeholders:
                 Government can determine strategy in public
                  sector organisations (e.g. police).
                 Government can shape strategy in regulated
                  industries (e.g. utilities).
                 Multinational companies may have elements of
                  strategy imposed (e.g. forming local alliances).
                 Business units may have their strategy imposed
                  by head office (e.g. part of a global strategy).
                 Venture capital firms may impose strategy on
                  companies they buy into.

BUSM 3200- Strategic Management (Jan 2013) GDS                       9(B)-12
Emergent strategy

           An emergent strategy comes about
           through a series of decisions - a pattern
           which becomes clear over time:
           ……not a ‘grand plan’, but a developing
           pattern in a stream of decisions.




BUSM 3200- Strategic Management (Jan 2013) GDS                       9(B)-13
Emergent strategy development processes




             Figure 12.2     A continuum of emergent strategy development processes



BUSM 3200- Strategic Management (Jan 2013) GDS                                        9(B)-14
Logical incrementalism (1)

          Logical incrementalism is the
          development of strategy by
          experimentation and learning – from
          partial commitments rather than through
          formulations of total strategies.




BUSM 3200- Strategic Management (Jan 2013) GDS                   9(B)-15
Logical incrementalism (2)
               Four characteristics of logical incrementalism:
                 Environmental uncertainty – constant scanning
                  of the environment and adapting to change.
                 General goals – avoiding too early commitment
                  to specific goals.
                 Experimentation – ‘side bet’ ventures to test out

                  new strategies.
                 Co-ordinating emergent strategies – drawing

                  together an emerging pattern of strategy from
                  subsystems.


BUSM 3200- Strategic Management (Jan 2013) GDS                        9(B)-16
Learning organisation

          Learning organisation – an organisation
          that is capable of continual regeneration
          from the variety of knowledge,
          experience and skills within a culture that
          encourages questioning and challenge.




BUSM 3200- Strategic Management (Jan 2013) GDS                      9(B)-17
Strategy and political processes

          The political view of strategy
          development is, that strategies develop
          as the outcome of bargaining and
          negotiation among powerful interest
          groups (or stakeholders).




BUSM 3200- Strategic Management (Jan 2013) GDS              9(B)-18
Strategy continuity and prior decisions
               Continuity is likely to be a feature of strategy
               because of:
                 Emergent strategy as managed continuity – each

                  strategic move is informed by the rationale of the
                  previous move.
                 Path-dependent strategy development –
                  strategic decisions can be a result of historical
                  pre-conditions.
                 Organisation culture and strategy development

                  – strategy is the outcome of the taken-for-
                  granted assumptions, routines and behaviours in
                  organisations.
BUSM 3200- Strategic Management (Jan 2013) GDS                     9(B)-19
Strategic direction from prior decisions




                      Figure 12.3      Strategic direction from prior decisions

BUSM 3200- Strategic Management (Jan 2013) GDS                                    9(B)-20
Strategy and organisational systems
        Strategy development as the outcome of
         managers making sense of and dealing with
         strategic issues by applying established ways of
         doing things.
        Strategy development is influenced by the
         systems and routines with which managers are
         familiar in their particular context.
        Two useful explanations of how this occurs:
                     The resource allocation process (RAP).
                     The attention-based view (ABV).



BUSM 3200- Strategic Management (Jan 2013) GDS                 9(B)-21
Strategy development as the product of
                             structures, systems and routines




      Figure 12.4     Strategy development as the product of structures, systems and routines

BUSM 3200- Strategic Management (Jan 2013) GDS                                             9(B)-22
Challenges for managing strategy
                                      development

         Multiple strategy development processes – most
          organisations will develop strategy involving
          several approaches.
         There is no one right way to develop strategy
          but the context can be important.
         Organisational ambidexterity – exploiting
          existing capabilities while exploring new
          capabilities.



BUSM 3200- Strategic Management (Jan 2013) GDS                  9(B)-23
Perceptions of strategy development
              Perceptions of strategy development – strategy will be
              seen differently by different people:
               Senior executives see strategy in terms of intended,
                rational, analytic planned processes, whereas middle
                managers see strategy as the result of cultural and political
                processes.
               Managers in public-sector organisations see strategy as
                externally imposed because their organisations are
                answerable to government bodies.
               People who work in family businesses see more evidence of
                the influence of powerful individuals, who may be the
                owners of the businesses.



BUSM 3200- Strategic Management (Jan 2013) GDS                              9(B)-24
Strategy development and organisational
                               context

          Strategy development processes will differ
          according to context:
            Organisational characteristics differ – in size,

             technology and diversity.
            The nature of the environment differs – it may be

             stable or dynamic; simple or complex.
            Life cycle effects – development processes will

             evolve and change over the life cycle.



BUSM 3200- Strategic Management (Jan 2013) GDS               9(B)-25
Strategy development contexts




      Figure 12.5     Strategy development contexts

BUSM 3200- Strategic Management (Jan 2013) GDS           9(B)-26
Strategy development routes




      Figure 12.6     Strategy development routes

BUSM 3200- Strategic Management (Jan 2013) GDS              9(B)-27
Managing intended and emergent strategy
              There are four important implications:
                Awareness – is the intended strategy actually

                 being realised?
                The role of strategic planning – needs to be clear

                 (and it may be more about co-ordinating
                 emergent strategies).
                Managing emergent strategy – even established

                 routines and cultural norms can be managed.
                The challenge of strategic drift – recognising
                 that strategy can come adrift and making the
                 required changes in culture and the paradigm.
BUSM 3200- Strategic Management (Jan 2013) GDS                        9(B)-28
Summary: intended strategy
        It is important to distinguish between intended strategy – the desired
         strategic direction deliberately planned by managers – and emergent
         strategy which may develop in a less deliberate way from the
         behaviours and activities inherent within an organisation.

        Most often the process of strategy development is described in terms
         of intended strategy as a result of planning systems carried out
         objectively and dispassionately. There are benefits and disbenefits of
         formal strategic planning systems. However, there is evidence to
         show that such formal systems are not an adequate explanation of
         strategy development as it occurs in practice.

        Intended strategy may also come about on the basis of central
         command, the vision of strategic leaders or the imposition of
         strategies by external stakeholders.



BUSM 3200- Strategic Management (Jan 2013) GDS                                    9(B)-29
Summary: emergent strategy
         Strategies may emerge from within organisations. This
          may be explained in terms of:

                   How organisations may proactively try to cope through processes
                    of logical incrementalism and organisational learning.
                   The outcome of the bargaining associated with political activity
                    resulting in a negotiated strategy.
                   Strategy development on the basis of prior decisions, path
                    dependency and the taken-for-granted elements of organisational
                    culture that favour certain strategies.
                   Strategies developing because organisational systems favour
                    some strategy projects over others.



BUSM 3200- Strategic Management (Jan 2013) GDS                                    9(B)-30
Summary: management challenges
          • In managing strategy development processes,
            managers face challenges including:
                     Multiple processes of strategy development are likely
                      to be needed if organisations are to achieve both the
                      benefits of the exploitation of existing capabilities and
                      the exploration for new ideas and capabilities
                      (organisational ambidexterity).
                     Recognising that different processes of strategy
                      development may be needed at different times and in
                      different contexts.
                     Managing the processes that give rise to emergent
                      strategy.

BUSM 3200- Strategic Management (Jan 2013) GDS                                9(B)-31
Sample essay question

                  What is continuum of emergent
                   strategy development process?
                  Discuss which of these approaches
                   might be most appropriate for (the
                   case study) of Air Asia to gain
                   sustainable competitive advantage.


                                                 Note : during this semester, students were
                                                 expected to read up on the Air Asia Case Study

BUSM 3200- Strategic Management (Jan 2013) GDS                                                    8-32

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SM Lecture Nine (B) - Strategy Development Process

  • 1. Strategic Management BUSM 3200 These Lecture Slides summarize the key points covered in the respective chapters in your recommended text; these slides do NOT substitute, at all, the required reading of the assigned chapter from the text. These slides also may contain additional supplementary material extracted from other texts and sources outside your text book. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-1
  • 2. Learning outcomes Explain what is meant by intended and emergent strategy development. Identify intended processes of strategy development in organisations including: the role of strategic leadership, strategic planning systems and externally imposed strategy. Identify processes that give rise to emergent strategy development such as: logical incrementalism, political processes, the influence of prior decisions and organisational systems. Explain some of the challenges managers face in strategy development including: managing multiple strategy processes, strategy development in different contexts and managing intended and emergent strategy. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-2
  • 3. Strategy development processes Figure 12.1 Strategy development process BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-3
  • 4. Intended strategy An intended strategy is deliberately formulated or planned by managers. This may be the result of strategic leadership, strategic planning or the external imposition of strategy. 9(B)-4
  • 5. Strategic leadership Strategy may be the deliberate intention of a leader. This may manifest itself in different ways:  Strategic leadership as command.  Strategic leadership as vision.  Strategic leadership as decision-making.  Strategic leadership as symbolic. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-5
  • 6. Strategic planning systems Strategic planning systems take the form of systematised, step-by-step, procedures to develop an organisation’s strategy. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-6
  • 7. Stages of strategic planning Initial guidelines from corporate centre Business-level planning Corporate-level integration of business plans Financial and strategic targets agreed 9(B)-7
  • 8. The role of strategic planning Strategic planning may play several roles within an organisation:  Formulating strategy: a means by which managers can understand strategic issues.  Learning – a means of questioning and challenging the taken-for-granted.  Co-ordinating business-level strategies within an overall corporate strategy.  Communicating intended strategy and providing agreed objectives or strategic milestones. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-8
  • 9. Benefits of planning There are additional psychological benefits:  can provide opportunities for involvement,  leading to a sense of ownership,  provides security to managers and  re-assures managers that the strategy is ‘logical’. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-9
  • 10. Dangers associated with planning Confusing strategy with the plan. Detachment from reality. Paralysis by analysis. Lack of ownership. Dampening of innovation. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-10
  • 11. The potential benefits and dangers of strategic planning - summary Table 12.1 The potential benefits and dangers of strategic planning BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-11
  • 12. Externally imposed strategy Strategies may be imposed by powerful external stakeholders:  Government can determine strategy in public sector organisations (e.g. police).  Government can shape strategy in regulated industries (e.g. utilities).  Multinational companies may have elements of strategy imposed (e.g. forming local alliances).  Business units may have their strategy imposed by head office (e.g. part of a global strategy).  Venture capital firms may impose strategy on companies they buy into. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-12
  • 13. Emergent strategy An emergent strategy comes about through a series of decisions - a pattern which becomes clear over time: ……not a ‘grand plan’, but a developing pattern in a stream of decisions. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-13
  • 14. Emergent strategy development processes Figure 12.2 A continuum of emergent strategy development processes BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-14
  • 15. Logical incrementalism (1) Logical incrementalism is the development of strategy by experimentation and learning – from partial commitments rather than through formulations of total strategies. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-15
  • 16. Logical incrementalism (2) Four characteristics of logical incrementalism:  Environmental uncertainty – constant scanning of the environment and adapting to change.  General goals – avoiding too early commitment to specific goals.  Experimentation – ‘side bet’ ventures to test out new strategies.  Co-ordinating emergent strategies – drawing together an emerging pattern of strategy from subsystems. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-16
  • 17. Learning organisation Learning organisation – an organisation that is capable of continual regeneration from the variety of knowledge, experience and skills within a culture that encourages questioning and challenge. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-17
  • 18. Strategy and political processes The political view of strategy development is, that strategies develop as the outcome of bargaining and negotiation among powerful interest groups (or stakeholders). BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-18
  • 19. Strategy continuity and prior decisions Continuity is likely to be a feature of strategy because of:  Emergent strategy as managed continuity – each strategic move is informed by the rationale of the previous move.  Path-dependent strategy development – strategic decisions can be a result of historical pre-conditions.  Organisation culture and strategy development – strategy is the outcome of the taken-for- granted assumptions, routines and behaviours in organisations. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-19
  • 20. Strategic direction from prior decisions Figure 12.3 Strategic direction from prior decisions BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-20
  • 21. Strategy and organisational systems Strategy development as the outcome of managers making sense of and dealing with strategic issues by applying established ways of doing things. Strategy development is influenced by the systems and routines with which managers are familiar in their particular context. Two useful explanations of how this occurs:  The resource allocation process (RAP).  The attention-based view (ABV). BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-21
  • 22. Strategy development as the product of structures, systems and routines Figure 12.4 Strategy development as the product of structures, systems and routines BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-22
  • 23. Challenges for managing strategy development Multiple strategy development processes – most organisations will develop strategy involving several approaches. There is no one right way to develop strategy but the context can be important. Organisational ambidexterity – exploiting existing capabilities while exploring new capabilities. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-23
  • 24. Perceptions of strategy development Perceptions of strategy development – strategy will be seen differently by different people:  Senior executives see strategy in terms of intended, rational, analytic planned processes, whereas middle managers see strategy as the result of cultural and political processes.  Managers in public-sector organisations see strategy as externally imposed because their organisations are answerable to government bodies.  People who work in family businesses see more evidence of the influence of powerful individuals, who may be the owners of the businesses. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-24
  • 25. Strategy development and organisational context Strategy development processes will differ according to context:  Organisational characteristics differ – in size, technology and diversity.  The nature of the environment differs – it may be stable or dynamic; simple or complex.  Life cycle effects – development processes will evolve and change over the life cycle. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-25
  • 26. Strategy development contexts Figure 12.5 Strategy development contexts BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-26
  • 27. Strategy development routes Figure 12.6 Strategy development routes BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-27
  • 28. Managing intended and emergent strategy There are four important implications:  Awareness – is the intended strategy actually being realised?  The role of strategic planning – needs to be clear (and it may be more about co-ordinating emergent strategies).  Managing emergent strategy – even established routines and cultural norms can be managed.  The challenge of strategic drift – recognising that strategy can come adrift and making the required changes in culture and the paradigm. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-28
  • 29. Summary: intended strategy  It is important to distinguish between intended strategy – the desired strategic direction deliberately planned by managers – and emergent strategy which may develop in a less deliberate way from the behaviours and activities inherent within an organisation.  Most often the process of strategy development is described in terms of intended strategy as a result of planning systems carried out objectively and dispassionately. There are benefits and disbenefits of formal strategic planning systems. However, there is evidence to show that such formal systems are not an adequate explanation of strategy development as it occurs in practice.  Intended strategy may also come about on the basis of central command, the vision of strategic leaders or the imposition of strategies by external stakeholders. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-29
  • 30. Summary: emergent strategy  Strategies may emerge from within organisations. This may be explained in terms of:  How organisations may proactively try to cope through processes of logical incrementalism and organisational learning.  The outcome of the bargaining associated with political activity resulting in a negotiated strategy.  Strategy development on the basis of prior decisions, path dependency and the taken-for-granted elements of organisational culture that favour certain strategies.  Strategies developing because organisational systems favour some strategy projects over others. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-30
  • 31. Summary: management challenges • In managing strategy development processes, managers face challenges including:  Multiple processes of strategy development are likely to be needed if organisations are to achieve both the benefits of the exploitation of existing capabilities and the exploration for new ideas and capabilities (organisational ambidexterity).  Recognising that different processes of strategy development may be needed at different times and in different contexts.  Managing the processes that give rise to emergent strategy. BUSM 3200- Strategic Management (Jan 2013) GDS 9(B)-31
  • 32. Sample essay question What is continuum of emergent strategy development process? Discuss which of these approaches might be most appropriate for (the case study) of Air Asia to gain sustainable competitive advantage. Note : during this semester, students were expected to read up on the Air Asia Case Study BUSM 3200- Strategic Management (Jan 2013) GDS 8-32