Most current as of May 2016

1. Stephen Locke
515 North Meadowcroft Avenue 412-498-9832
Pittsburgh, PA 15216 LOCKE5098@WPAHS.ORG
BACKGROUND SUMMARY
Member of the U.S. Army and Army National Guard since 1981. Lived and worked, as a civilian as well, in foreign
countries with people from many different societies and backgrounds. Security Clearance at the level of secret
since 1984. Some knowledge of HIPPA Rules and Regulations through military and civilian employment.
EDUCATION
Pittsburgh Technical Institute, Oakdale, PA
Associate in Science Degree, Information Technology Graduated April 2015
Concentration in Network Administration
Coursework
Desktop Operating Systems, Networking, Hardware Technology, Network Operating Systems, Database
Development, Information Security, Server Applications, Networking and Wireless Technologies, Network
Infrastructures, Client Application Support, Information Systems Administration
Operating Systems
Windows Server 2012R2, Windows Server 2008R2, Windows Server 2003, Windows Server 2000, Windows 8,
Windows 7, Windows Vista, Windows XP, Windows 98, MS-DOS, Linux
Applications/Services/Utilities
Microsoft Exchange, Backup Exec 12, Microsoft IIS, Microsoft SQL, Microsoft Office Suite, DHCP, DNS, Active
Directory, SharePoint, WinPE, Terminal Services, VMware, Spiceworks, BackupExec.
Pittsburgh Technical Institute, Oakdale, PA
Electronics Engineering Technology, 2011 - 2012
Transferred to ITNA
WORK EXPERIENCE
AEC Staffing - Allegheny Health Systems
4/2015-Current
IT Consultant-Deployment Technician
Deploying computer systems to administrative offices and physicians’ offices. Custom installation of software per
section needs. Addressing customers’ concerns and educating customers on the use of systems that concern
them, and explaining how to avoid any future foreseeable problems if possible. TDR (Technical Dress Rehearsal)
of systems to be upgraded to the EPIC system. Includes, verifying naming conventions of hardware with IP
addresses and IDs. Setting Downtime computer/printer resources. Verifying both physical and network locations
of hardware. The use of Sharepoint software to gain information on job sites for TDR.
Allegheny General Hospital – Pittsburgh, PA. 2/2015-4/2015
Internship-Desktop Support
Re-image virtual work stations and laptop computers via local fileserver. Respond to work requests via Cherwel
ticketing software for customer support. Relocating workstations and equipment and ensuring connectivity via
LAN/WAN and being able to properly locate hardware such as assigned printers/scanners. Interact with
customers to ensure personalization of workstations and permissions are correct. Research/ resolve various
software/hardware difficulties experienced by customers. Some experience with adding customers to secure
printers and with adding customers to AVAYA IP phone systems.

2. Stephen Locke
Military
U.S.Army 2/1981 – 8/2014
2/1981 - 8/1984
Honorably Discharged. DD-214 available upon request
Army National Guard 4/1990 – 8/2014
Honorably Discharged. DD-214 available upon request
Deployments
U.S.Army – Iraq: Operation Iraqi Freedom 8/2008 - 8/2010
Radio Transmission Operator / S3 Intelligence Analyst
Honorably Discharged. DD-214 available upon request
U.S.Army - Ft. Bliss, Texas: Operation Iraqi Freedom 6/2004 - 8/2004
Wheeled Vehicle Mechanic
Honorably Discharged. DD-214 available upon request
U.S.Army - Kaiserslautern, Germany: Operation Enduring Freedom 8/2002 - 2/2003
Security Forces / Sargent of the Guard
Honorably Discharged. DD-214 available upon request
AWARDS / ACHIEVEMENTS
Rank of Sergeant, E-5. One Army Accommodation Medal, Four Army Achievement Medals, Three Good Conduct
Medals (One Army, Two Reserve Component). Earned my combat patch and combat service stripe. Awarded
several other State and Federal medals/ribbons. Received the German Army Physical Training Badge in Bronze,
a recognition award from Panzer Pioneer Kompanie 3 of West Germany for joint forces training. Have received
my 20 year retirement letter from the U.S. Army and continued on to retire after 30 years of service in August of
2014.