Compaid is a community transport organization that has operated in Kent for 30 years. It provides transport services to around 1,800 disabled individuals each year. Compaid has a fleet of 22 vehicles that provide over 39,000 passenger journeys and cover 340,000 miles annually. The services include transportation to hospitals, day centers, local attractions, and home to school for special education students in towns across West Kent such as Tunbridge Wells, Tonbridge, Sevenoaks, and Maidstone. Compaid aims to reduce loneliness and isolation while improving independence and access to activities for those it serves.

1. Community Transport in
West Kent
Stephen Elsden,
Chief Executive, Compaid

2. About Compaid
• 30 years of operation in and around Kent
• Transport and Digital skills for disabled people
• 1,800 service users each year
• £1m turnover
• 50 staff and 40 regular volunteers

3. Transport statistics
• 22 vehicles in fleet
• 1,450 passengers
• 39,000 passenger journeys
• 340,000 miles covered

4. West Kent service provision
• Kent Karrier schemes in Tunbridge Wells, Tonbridge,
Sevenoaks and Maidstone
• Local hospitals in Tonbridge, Sevenoaks, Edenbridge and
Hawkhurst
• Day Centres for Headway, Age UK, Leonard Cheshire
and Hospice in the Weald

5. West Kent service provision
• Outings to local attractions, theatre trips, Kent coast
• Home to School transport for SEN pupils
• Knights Wood shuttle bus
• Community Car Service (volunteer car scheme)

6. The impact of our service
• 73% of our passengers report feeling less lonely and
isolated
• 91% report having made friends on the journey or at their
destination
• 78% report feeling more independent
• 76% report improved access to activities they enjoy

7. Supporting the local economy
• Over 800 people supported to visit local shops
• 51% of passengers report making savings on the high
street
• Hospital transport saved the NHS Trust over £20,000
• Local multiplier ratio of 2.04 in Kent

8. Supporting the environment
• Self generated electricity through a solar panel bank on
our main offices
• More than 4,000 KWH of power returned to the National
Grid each year
• Our vehicle tracking system monitors the location, speed
and performance of our minibuses, allowing us to reduce
fuel consumption and help improve air quality within Kent.

9. Impact of electric minibuses
• Reduce road pollution and improve health of pedestrians
• Run on solar generated electricity
• Improved reliability in transport services
• Reduced maintenance and repair costs
• Greater comfort and safety for passengers

10. Any questions?
stephenelsden@compaid.org.uk
01892 833664
@CompaidTW
www.compaid.org.uk