1. STEPHANIE ANNE MCKINNEY
303 Blackthorn Avenue
TORONTO, ON, M6N 3H9
416 816 7831
M.STEPHANIE00@HOTMAIL.CA
OBJECTIVE: An organized, punctual and hard worker looking to obtain a position in a
well-established organization and fully utilize my skills and experience.
HIGHLIGHTS OF QUALIFICATIONS
 Six years of experience in the customer service field
 Skilled in medical office clinical procedures
 Knowledge of Medical Terminology, Medical Transcription, Accounting and Scheduling
 Trained in Microsoft Office: Word, Excel and Outlook
 Quick learner, reliable and creative
 Goal oriented and highly motivated
 Willing and eager to learn new procedures and methods
 Interactive learning and multicultural awareness
 Adaptable to any new changes and great at meeting deadlines
 Dedicated and hardworking, organized team player with a positive attitude
 Typing speed of 58 words per minute
EDUCATION
Medical Office Administrator Diploma 2014-2015
CDI College, Toronto, ON
Early Childhood Assistant Fall 2011- April 2013
George Brown College, Toronto, ON
EMPLOYMENT EXPERIENCE
Toronto Blue Jays, Rogers Centre March 2014- Present
Box Office Sales Representative
 Box Office position selling Blue Jay tickets
 Able to provide efficient work at all times
 Maintain a positive attitude and assist fans with any questions and concerns
 Balance the till at end of every shift
McDonalds October 2008- March 2009
Cashier/Customer Service Representative
 Balanced the cash register

2.  Displayed excellent customer service and maintained professionalism
STEPHANIE ANNE MCKINNEY 416 816 7831
The Real Canadian Wholesale July 2009 – July 2013
Cashier
 Display excellent customer service and resolved customer problems and issues
 Maintained the till at the end of every shift
PRACTICUM
Queen Street Daycare October – November 2011
Student Early Educator
 Established warm, responsive relationships with children, families and staff
 Created materials related to the children’s interests
 Made sure that the materials were inclusive for all children and families in the room
 Planned activities for all aspects of the curriculum such as social, emotional,
communication, language and literacy, cognitive and physical
VOLUNTEER EXPERIENCE
 Tutored Elementary school students in literacy and mathematics
 Member of St. Mary’s High School volley-ball team through grades 9-12
 Mentored Girl guides group, 7-8 year olds
PROFESSIONAL DEVELOPMENT
Educated in Child Abuse November 2012
Member of the Child Care Organization October 2012