Cundall is a global built environment engineering design company and an award winning, industry leader in the design of environmentally friendly sustainable buildings. Established in 1976, Cundall has grown into a £30m turnover company with a workforce of over 500, spread across five UK sites and offices in 16 countries throughout the world. Cundall uses SMART Technologies’ interactive solutions to enable distributed teams to work collaboratively, wherever they are in the world, ultimately allowing the organisation to effectively respond to opportunities offered by today’s global marketplace. Cundall wanted to catalyse the transition from modular office space to a global platform that can respond to business anywhere in the world, from anywhere in the world, making the company more competitive and cost effective. To achieve this it is critical that the organisation works together as one entity to satisfy global demand; unifying appropriate resources to provide best in class consultancy.

1. Case study
Cundall Case Study
Collaborative working across multiple
locations.
Cundall is a global built environment engineering design company and an award winning,
industry leader in the design of environmentally friendly sustainable buildings. Established
in 1976, Cundall has grown into a £30m turnover company with a workforce of over
“SMART’s interactive technology is
500, spread across five UK sites and offices in 16 countries throughout the world. Cundall helping to facilitate cultural change
uses SMART Technologies’ interactive solutions to enable distributed teams to work within our organisation. It is allowing
collaboratively, wherever they are in the world, ultimately allowing the organisation to our workforce to collaborate quickly
and easily on projects.”
effectively respond to opportunities offered by today’s global marketplace.
David Dryden, Managing Partner
Global platform
Challenge
Cundall wanted to catalyse the transition from modular office space to a global platform
that can respond to business anywhere in the world, from anywhere in the world, making To find a collaborative working
the company more competitive and cost effective. To achieve this it is critical that the solution that has a positive impact on
organisation works together as one entity to satisfy global demand; unifying appropriate the environment
resources to provide best in class consultancy.
SMART solution
“We recognised that for us to realise the full potential of the global marketplace, it was SMART Board™ interactive
imperative to combat the silo mentality that is so common in an organisation of this whiteboards
size,” explained David Dryden, Cundall’s managing partner. “Every project is unique, Bridgit™ software
and to ensure that the outcome of any design matches the client’s vision in terms of
function, efficiency and visual impact, it is critical that we draw on the design, experience Result
and knowledge from all our team members, wherever they are in the world. Why limit - increased productivity
ourselves to the resource in one particular office or region?”
- reduced company travel and
As a company focused on creating sustainable buildings, Cundall has a mandate to find associated costs
www.mysmartspaces.co.uk

2. a solution that has a positive impact on the environmental. Video conferencing was used
extensively in the past, but the functional and interactive limitations became increasingly “I have no doubt that the
constraining. IT Director, Jonathan Taylor, was tasked with developing and improving its adoption of SMART’s corporate
unified global communications package to extend the video conferencing capability and solution will be instrumental in
VOIP (voice over internet protocol). David noticed SMART Board™ interactive whiteboards helping Cundall succeed and
on a visit to Deutsche Bank and could see how this could benefit Cundall. David asked
reach our goals.”
Jonathan to investigate.
David Dryden, Managing Partner
The Corporate Solution
Initially, it was decided to run a pilot project and installed SMART Boards and Bridgit
conferencing software in the meeting rooms of Cundall’s London and Newcastle offices.
Since the initial implementation, the IT team has installed SMART Boards across all its 5
UK sites, running parallel with video conferencing systems.
Explains Jonathan “When I was asked to research SMART’s interactive ‘whiteboards’,
I soon realised that the ‘whiteboard’ term is wholly unrepresentative of SMART’s
technology – used to its full potential, there is nothing to match it in the marketplace.
SMART’s corporate solution makes real time data conferencing possible by enabling teams
to instantly start or join a conference independent of their location, share information and
desktops.”
As an engineering company, drawings are the bedrock of the Cundall workforce. Using
the SMART solution, engineers in multiple locations can view, discuss, amend and
manipulate the same engineering drawings in real time thus reducing the amount of time
take to achieve a final, agreed version. Through collaboration, this new way of working
has increased productivity and reduced company travel and associated costs, providing
significant financial benefits in today’s economic climate. About SMART
SMART Technologies Inc. is both the industry pioneer and global
“We want to build an engineering consultancy that is internationally recognised and education market segment leader in easy-to-use interactive
respected for our work in improving the built environment – physically and socially. whiteboards and other group collaboration tools. The award-
winning SMART Board interactive whiteboard is the most widely
Creating sustainable solutions for clients necessitates keeping our own house in order. By installed interactive whiteboard in the world.
using SMART’s corporate solution we have been able to spread our reach whilst reducing
Many school jurisdictions have standardised on the product,
company travel and play a role in helping save the environment by reducing ours and our which is used to provide interactive learning opportunities and
clients’ carbon footprints.” enhance student achievement in more than 450,000 classrooms
spanning every U.S. state, every Canadian province, every Local
Authority in the UK and in more than 100 countries worldwide.
Results SMART products also include interactive pen displays, interactive
digital signage, wireless slates and software. Using SMART
products, groups can access and share the information they
Cundall plans to use SMART’s collaborative technology to connect all international sites need to meet, teach, train and present. SMART’s education
when it completes an extension planned for its global wide area network. Whereas customers include New York City Board of Education (U.S.),
Oxford University (UK), Kobe City Board of Education (Japan),
previously the communication infrastructure allowed people to communicate with voice Barnier Public School (Australia), University of Ottawa (Canada),
and video, they are now able to incorporate application and data sharing too, achieving a United World College (Singapore), Stephen-Hawking-Schule
Neckargemuend (Germany), Florida School for the Deaf and the
more collaborative working environment that facilitates faster and better decision-making. Blind (U.S.) and Harvard University (U.S.).
SMART is a private company founded in 1987. Employing more
“SMART’s interactive technology is helping to facilitate cultural change within our than 900 people, SMART is headquartered in Calgary, Alberta,
organisation. It is allowing our workforce to collaborate quickly and easily on projects, Canada, with assembly facilities in Ottawa, and offices in Bonn,
Tokyo, China, New York City and Washington, DC. SMART has
alleviating the silo mentality that we know will act as a barrier to future security,” explains been issued and maintains a broad portfolio of patents with
David. “A great spin-off benefit has been the facility to allow experienced staff to mentor numerous U.S., Canadian and other patents pending. In 1992
SMART formed a strategic alliance with Intel® Corporation that
others around the world aiding rapid skills spread.” resulted in joint product development and marketing efforts, and
Intel’s equity ownership in the company. SMART products are sold
“Matching the pace of global business and managing challenging market conditions through dealers across North America and distributors worldwide.
For more information, visit www.smarttech.com.
requires us to achieve a seemingly disparate set of goals; decrease costs, reduce travel,
realise efficiencies, improve communication, condense project timelines and maximise About Steljes
resources. I have no doubt that the adoption of SMART’s corporate solution will be
instrumental in helping Cundall succeed and reach our goals.” Steljes creates opportunity for partners, customers and end
users by pioneering innovative technologies that enable people
to interact and communicate more effectively while working and
learning.
www.mysmartspaces.co.uk
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