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Sridharan Vembu - ThoughtWorks
Nuances of Transition Discuss Agile - 2016 - Webinar!
23 April 2016
This presentation is copyrighted to Sridharan Vembu of ThoughtWorks Technologies Pvt. Ltd. No copy or use of this presentation should occur without prior permission
It’s not just about Handing it Over!!
Why Transition?
❖ Type 1: Current vendor
contract expired, vendor lost
the deal in the bidding!
❖ Type 2: Vendor’s
performance below par,
customer decided to change
vendor
Why Transition?
❖ Type 3: Customer hired
premium vendor for
Greenfield development;
program goes into BAU,
premium services not
required!
❖ Type 4: Customer decided
to insource the project
Characteristics of Transition Types
❖ Contract Expiry: !
❖ Incoming vendor - most anxious,
antagonising!
❖ Outgoing vendor - least interest!
❖ Customer - Calculative !
❖ Poor Vendor performance: !
❖ Incoming vendor - Lack of Trust!
❖ Outgoing vendor - least interest!
❖ Customer - Worried about
effectiveness and business
continuity
Characteristics of Transition Types
❖ Cost Reduction: !
❖ Incoming vendor - Competency
mismatch!
❖ Outgoing vendor - Anxious to
get out quickly!
❖ Customer - Calculative,
Worried about future quality!
❖ Insourcing: !
❖ Outgoing vendor - least interest!
❖ Customer - antagonising
❖ Study the scope of transition!
❖ Estimate the scope!
❖ Create a “comprehensive” transition plan!
❖ Create a Governance plan!
❖ Transition ‘Admin’ managers manage the plan! !
❖ …
“So, what’s the magic!!”
Too many moving parts to begin with? !
!
…Not Good!!
9
Never leave the end date open…!
If you can’t define on Day 0, fine! but…
…but, decide on the date on Day 2!
Don’t practice on safe waters for too long!!
What would be better?!
Push (from outgoing vendor) or !
Pull (from incoming vendor)!!
What would be better?!
Push (from outgoing vendor) or !
Pull (from incoming vendor)!!
Are you Pair Programming! Excellent!!!
That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
Are you Pair Programming! Excellent!!!
That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
Are you Pair Programming! Excellent!!!
That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
No more Shadow / Reverse-Shadow-ing
Play to the other person’s strengths,!
not weakness
Play for your Club… !
…not for your Country!! ;-)
Have more informal team outings!
It could very well be the work
environment,!
that is not working!!
Chickens have no role to play in the Transition!!
It’s like giving your daughter’s hand in marriage ;-)

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Nuances of Transition

  • 1. Sridharan Vembu - ThoughtWorks Nuances of Transition Discuss Agile - 2016 - Webinar! 23 April 2016 This presentation is copyrighted to Sridharan Vembu of ThoughtWorks Technologies Pvt. Ltd. No copy or use of this presentation should occur without prior permission
  • 2. It’s not just about Handing it Over!!
  • 3. Why Transition? ❖ Type 1: Current vendor contract expired, vendor lost the deal in the bidding! ❖ Type 2: Vendor’s performance below par, customer decided to change vendor
  • 4. Why Transition? ❖ Type 3: Customer hired premium vendor for Greenfield development; program goes into BAU, premium services not required! ❖ Type 4: Customer decided to insource the project
  • 5. Characteristics of Transition Types ❖ Contract Expiry: ! ❖ Incoming vendor - most anxious, antagonising! ❖ Outgoing vendor - least interest! ❖ Customer - Calculative ! ❖ Poor Vendor performance: ! ❖ Incoming vendor - Lack of Trust! ❖ Outgoing vendor - least interest! ❖ Customer - Worried about effectiveness and business continuity
  • 6. Characteristics of Transition Types ❖ Cost Reduction: ! ❖ Incoming vendor - Competency mismatch! ❖ Outgoing vendor - Anxious to get out quickly! ❖ Customer - Calculative, Worried about future quality! ❖ Insourcing: ! ❖ Outgoing vendor - least interest! ❖ Customer - antagonising
  • 7. ❖ Study the scope of transition! ❖ Estimate the scope! ❖ Create a “comprehensive” transition plan! ❖ Create a Governance plan! ❖ Transition ‘Admin’ managers manage the plan! ! ❖ …
  • 8. “So, what’s the magic!!”
  • 9. Too many moving parts to begin with? ! ! …Not Good!! 9
  • 10. Never leave the end date open…! If you can’t define on Day 0, fine! but…
  • 11. …but, decide on the date on Day 2!
  • 12. Don’t practice on safe waters for too long!!
  • 13. What would be better?! Push (from outgoing vendor) or ! Pull (from incoming vendor)!!
  • 14. What would be better?! Push (from outgoing vendor) or ! Pull (from incoming vendor)!!
  • 15. Are you Pair Programming! Excellent!!! That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
  • 16. Are you Pair Programming! Excellent!!! That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
  • 17. Are you Pair Programming! Excellent!!! That’s great news for all the parties involved (Customer, Outgoing vendor, Incoming vendor)
  • 18. No more Shadow / Reverse-Shadow-ing
  • 19. Play to the other person’s strengths,! not weakness
  • 20. Play for your Club… ! …not for your Country!! ;-)
  • 21. Have more informal team outings!
  • 22. It could very well be the work environment,! that is not working!!
  • 23. Chickens have no role to play in the Transition!!
  • 24. It’s like giving your daughter’s hand in marriage ;-)