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Welcome
from Rod Favaron
Telling Stories
on Social
Meet the Speakers
Chief Customer Officer
Spredfast
@VirginiaMiracle
Virginia
Miracle
Your Host Today:
SVP, SportsCenter and News
ESPN
@ESPN_RobKing
Rob
King
VP, Director of the Global Content
Lab
Johnson & Johnson
@carriesloa
Carrie
Sloan
Carrie Sloan
Johnson & Johnson
Telling True Stories
on Social
What Digital Marketing Can Learn from Journalism
In many ways,
we’re in a post-
clickbait world.
Why? Facts are no longer facts:
They’re alternative truths.
The Science Behind Storytelling
Hint: The “cuddle
hormone” plays
a role.
“Storytelling prompts the body to produce the
neurochemical oxytocin. Oxytocin is the ‘feel-
good’ hormone; It also is released when
people demonstrate trust or kindness toward
one another.
In one study, Berkeley scientists discovered
that the body produces oxytocin when
exposed to character-driven stories.”
Smart Social New York #smartsocialNYC
The 7 Rules for #Truth in Social
Rule #1: Tell the Bounce Story
It’s not enough just
to newsjack.
How do you add to
the conversation?
Rule #2: Find the 10-year-old Girl
Rule #3: Try a TOT
Dana’s story is what
journalists call a
“triumph over
tragedy,” or TOT,
for short.
Rule #4: Let Them do Good
Rule #5: Get Real
Let’s face it:
Parenthood on
Facebook was ripe
for disruption.
Rule #6: Maximize a Thumb-Stopping Moment
And nothing
trumps the Pope.
In this case, a little sacrilege didn’t hurt:
Their newsroom tweeted a smart, simple post and
delivered $1.1M in earned media in 24 Hours
Rule #7: Seize Your Day
“We are, as a species, addicted to story.
Even when the body goes to sleep, the mind
stays up all night, telling itself stories.”
Johnathan Cottshall, Author, The Storytelling Animal
Rob King
ESPN
Thank you.
Q&A Time
Rob King
ESPN
@ESPN_RobKing
Carrie Sloan
Johnson & Johnson
@carriesloa
Virginia Miracle
Spredfast
@VirginiaMiracle
Next Up…
Networking break 11AM - 11:15AM
Breakouts 11:15AM – 12:00PM
The Risks and Rewards of Celebrity, Influencer, and Exec Social Voices
(Forum A)
OR
Off the Beaten Path: Exploring The Non-Linear Customer Journey
(Forum B)

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Telling Stories on Social: What Marketers Can Learn From Journalists and Producers

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  • 4. Meet the Speakers Chief Customer Officer Spredfast @VirginiaMiracle Virginia Miracle Your Host Today: SVP, SportsCenter and News ESPN @ESPN_RobKing Rob King VP, Director of the Global Content Lab Johnson & Johnson @carriesloa Carrie Sloan
  • 6. Telling True Stories on Social What Digital Marketing Can Learn from Journalism
  • 7. In many ways, we’re in a post- clickbait world.
  • 8. Why? Facts are no longer facts: They’re alternative truths.
  • 9. The Science Behind Storytelling Hint: The “cuddle hormone” plays a role.
  • 10. “Storytelling prompts the body to produce the neurochemical oxytocin. Oxytocin is the ‘feel- good’ hormone; It also is released when people demonstrate trust or kindness toward one another. In one study, Berkeley scientists discovered that the body produces oxytocin when exposed to character-driven stories.”
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  • 13. Smart Social New York #smartsocialNYC The 7 Rules for #Truth in Social
  • 14. Rule #1: Tell the Bounce Story It’s not enough just to newsjack. How do you add to the conversation?
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  • 16. Rule #2: Find the 10-year-old Girl
  • 17. Rule #3: Try a TOT Dana’s story is what journalists call a “triumph over tragedy,” or TOT, for short.
  • 18. Rule #4: Let Them do Good
  • 19. Rule #5: Get Real Let’s face it: Parenthood on Facebook was ripe for disruption.
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  • 21. Rule #6: Maximize a Thumb-Stopping Moment And nothing trumps the Pope.
  • 22. In this case, a little sacrilege didn’t hurt: Their newsroom tweeted a smart, simple post and delivered $1.1M in earned media in 24 Hours
  • 23. Rule #7: Seize Your Day
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  • 25. “We are, as a species, addicted to story. Even when the body goes to sleep, the mind stays up all night, telling itself stories.” Johnathan Cottshall, Author, The Storytelling Animal
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  • 41. Q&A Time Rob King ESPN @ESPN_RobKing Carrie Sloan Johnson & Johnson @carriesloa Virginia Miracle Spredfast @VirginiaMiracle
  • 42. Next Up… Networking break 11AM - 11:15AM Breakouts 11:15AM – 12:00PM The Risks and Rewards of Celebrity, Influencer, and Exec Social Voices (Forum A) OR Off the Beaten Path: Exploring The Non-Linear Customer Journey (Forum B)