1. Soumyajit Maity (28 Y/ M)
Vill.- Dakshin Krishnapur, P.O.- Nazra, P.S.- Usthi, Dist.- 24 pgs (S)
Cell: 09831446314 –
jitrohit.2008@ymail.com
Professional Summary
Ambitious Administration & Operations Manager with more than 2 years of
management & 3 years of front office, public relation & health insurance experience
in hospital & health care industries. Applies strong analytical and critical thinking
skills to solve complex operational problems & have quick decision making capacity.
ProfessionalEducation & Training
Professional Master in Business Administration
(Hospital Administration): Undergoing
Indian School of Business Management (ISBM) – Kolkata, West Bengal, India
Bachelor in Hospital Management: 7.1 DGPA (64%), Year 2006
George College * West Bengal University of Technology (W.B.U.T.) – Kolkata, West
Bengal, India.
Certificate Courses:
PreparingtoManage -Skillsand Practices,Leadership Skills in Business, Fundamentals of
Operations Management, Fundamentals of Human Resources, Introducing the Art of
Negotiation, Customer Service Training.
ID. No. – 3242519 (http://alison.com/profile/3242519/soumyajit-maity#.U4Ravhi7t5E.yahoomail)
ALISON (Advance Learning Interactive System Online) * Ireland, United Kingdom.
Provisional Training: Peerless Hospital & B.K. Roy Research Centre (ISO 9001: 2000)
Duration 8th months -Kolkata, West Bengal, India.
General & IT Skill Highlights
 Administration
 Operation Management
 Staff development
 Inventory control
 Policy/Program development
 Supervision & training

2.  Calm under pressure
 Complex problem solving
 Staff motivation
 Health insurance processing
 Staffing management ability
 Motivation technique
specialist
 Effectively influences others
 I-hub (Software package for
Hospital)
 Insta HMS – Version 10.5.0-
3819
(Software package for
Hospital & Diagnostic Centre)
 Microsoft office suite expert
 Windows’98
 Windows’2000
 Windows’ XP
 Windows’7
 M.S. DOS
 Internet
BasicEducation
Higher Secondary: 52%, Year 2003
Diamond Harbour Boys High School * West Bengal Council of Higher
Secondary Education (W.B.C.H.S.E)
Madhyamik: 64.25%, Year 2001
Sarachi Ambika Charan High School * West Bengal Board of Secondary
Education (W.B.B.S.E)
ProfessionalExperience
Manager (Administration & Operations)
November 2013 to till now
Sparsh Diagnostica Pvt. Ltd. (An ISO 9001:2008 Company) - Kolkata, West
Bengal, India
Activities:
 All activities of Asst. Manager Operations.
 Monitor and supervise daily attendance of employees.
 Co-ordination with marketing executives regarding camp, rate plan,
payments, printing, distribution of leaflets etc.

3.  Co-ordination with Health Department, Pollution Department, and TLD
Batch related all activities.
 Deals with all outsourcing (Security, Housekeeping, Laundry etc.)
related activities.
 Deals with all other administration related activities.
 Deals with Maintenance & Biomedical issues.
 Deals with online AERB e-licensing system.
 Deals with CE license renewal.
Additional Responsibilities:
1. Responsible for employee salary, referral & conducting doctors
payment, technicians & blood collector payments, some part of
marketing executive payment, tele-reporting payment,
outsourcing(Security, housekeeping, laundry, pest control payment,
website uploading, e-report sending to patients, daily prescription
monitoring.
(Additional responsibilities had been given from November 2013)
2. Additional responsibility of IT had been given from 24th August 2014.
Activities: Developed the package at regular basis for smooth
operations and make it user friendly, made all kind of accounts
department related reports & referral payment voucher, deals with all
departmental software & hardware related problems.
Assistant Manager Operations
April 2013 to October 2013
Sparsh Diagnostica Pvt. Ltd. (An ISO 9001:2008 Company) - Kolkata, West
Bengal, India
Activities:
 Monitored and supervised the daily operations.
 Handled the tasks of implementing plans, services and quality
initiatives.
 Prepared daily report of the staffs and updated the same to the senior
management.
 Deals with cleanliness of the centre.
 Human resource related all activities.

4.  Some part of purchase related activities.
 Responsible for all kind of printing related activities.
 Arranged departmental training program & provided training.
 Co-ordination with all departmentalin-charge.
 Responsible for approving all departmental rosters.
 Deals with PNDT related activities.
 Deals with bio-waste related activities.
 Deals with CE License, PNDT License related activities.
 Responsible for making new TLD batch for radiology technician &
submission.
 Keeping data of all OPD & In house doctors.
Assistant Public Relation Officer
May 2008 to December 2009
Ruby General Hospital (ISO 9001:2008) - Kolkata, West Bengal, India
Activities:
 Handling customer queries.
 Giving information.
 Dealing with various types of corporate patients like CESC, TATA
STEEL, ONGC, SAIL, COAL INDIA, GRSE etc.
I have worked also at insurance desk and dealing with various TPA (FHPL,
HERITAGE, MEDSAVE, MEDICARE, E-MEDITEK, VIPUL etc.) and customer
who have mediclaim policy.
Activities:
1. Non surgical estimate & pre- authorization making & sending.
2. Sending the query answer.
3. Follow up.
Giving information to the patient party & handling the queries
related to insurance.
4. Final bill & discharge summary sending & asking for final approval.
Front Office Executive
May 2007 to April 2008
Ruby General Hospital (ISO 9001:2008) - Kolkata, West Bengal, India
Activities:
 Registration, Making OPD bills, Cash handling, Report delivery, Query
Handling, Telephone operating. (OPD)

5.  Admission, Cash handling. (IPD)
 Worked as a Night Executive.
Activities:
(All kind of admission and administration related works)
Hobbies
Playing cricket, listing music, playing guitar & mouthorgan, singing.
Expected Salary: 2.5- 3 laks per annum.
Interested for: Kolkata