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1. Gender
Gender Frequency Percentage
Male 57
Female 43
Total 100
Age Group
57, 57%
43, 43%
Male
Female
79, 79%
18, 18%
2, 2% 1, 1%
15-25
25-35
35-45
45- Above

2. 1. What comes to your mind when you think Pantaloons?
2. How frequently you shop at Pantaloons.
10, 10%
38, 38%
37, 37%
15, 15%
Product
Collections
Discount & Offers
Quality
1, 1%
8, 8%
14, 14%
77, 77%
Every week
Once in 2 week
Once in 3 week
Once in a month week

3. 3. Through which promotion source you come to know about Pantaloons?
4. How would you rate your buying experience?
39, 39%
24, 24%
23, 23%
14, 14%
Advertisement
Electronic media
Print media
Magazines
16, 16%
38, 38%
39, 39%
6, 6%
1, 1%
Excellent
Very Good
Good
Average
Poor

4. 5. Afterpurchase whatabout warranty& exchange?
6. How would you rate customer service desk?
15. 15%
40. 40%
31. 31%
12. 12%
2. 2%
Excellent
Very Good
Good
Average
Poor
16. 16%
52. 52%
21. 21%
10. 10%
1. 1%
Excellent
Very Good
Good
Average
Poor

5. 7. How would you rate customer loyalty program?
8. How would you rate overall experience?
16, 16%
37, 37%
35, 35%
11, 11%
1, 1%
Excellent
Very Good
Good
Average
Poor
18, 18%
40, 40%
29, 29%
12, 12%
1, 1%
Excellent
Very Good
Good
Average
Poor

6. 9. How would you rate Brand & product availability?
10. How would you rate our store location?
20, 20%
45, 45%
26, 26%
7, 7%
2, 2%
Excellent
Very Good
Good
Average
Poor
35, 35%
34, 34%
24, 24%
4, 4%
3, 3%
Excellent
Very Good
Good
Average
Poor