The document discusses various processes for vendor management. It outlines determining a company's requirements, searching for appropriate vendors, selecting a vendor operating model, creating a 30-60-90 plan, conducting negotiations and strategic planning, evaluating vendors using a matrix, selecting vendors through a defined process, establishing a vendor selection timeline, and classifying vendors. The overall document provides guidance on effectively managing external vendors.

1. Vendor Management

2. CONTENT
2
Determine Company’s Requirements
Search Appropriate Vendors
Selection of Vendor Operating Model
30-60-90 Plan
Negotiation Strategic Planning
Vendors Evaluation Matrix
Selection process for Vendors
Vendors Selection Timeline
Vendor Rating Scorecard
Vendors Classification
Request for Proposals

3. Determine Company’s Requirements
3
With increased visibility
invisible costs also increases.
Company needs a solution that
helps in reducing costs and
increasing profit margins
Ability to easily track and
measure the performance
effectively in order to ensure
smooth flow of operations
Add your company
specific text here
Need for a program that can
provide ways to improve the
operations which can help in
protecting as well as improving
the brand name
Reduce
Costs
Optimize
Performance
Increase Administrative
Efficiencies
Brand
Protection
The slide explains the
process flow
undertaken for
service level
management; it has
various operating
under it

4. Platforms for searching appropriate vendors
Try Searching for
vendors on Google
Check Major B2B Marketplaces
Join Industry Groups, Forums,
and Other Professional Networks
Attend a Trade Show
Subscribe to All of Your
Industry's Trade Publications
Search Appropriate Vendors
4

5. Vendors Classification
› Customer- Facing Vendors or Vendors
Handling Sensitive Customer Data
› High Volume / Spend
› High Switching Costs
› Limited Alternative Vendors
› Text Here
Tier 1 Vendors
AnnualVolumeofSpend
Strategic Importance of Service
› Commoditized Services
› Many Qualified Vendors
› Occasionally used Services
Tier 3 Vendors
› Large but Selectively used Vendors
› Transactional Vendors that Deliver
Profitability & Volume
› Switching Costs are not too High
› Text Here
Tier 2 Vendors
LessMore
Low High
5
Vendors can be classified
based on services they
offer, and the amount
company needs to spend
on them. Basis this
classification company
can decide on the type of
vendor they require
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6. Request for Vendor Proposal
Overview of Company
and Vendors Needed
Enter Information Here
Type(s) of
Vendors Needed
› List Vendor Types Here › Text Here
› Text Here › Text Here
› Text Here › Text Here
Requirements
Service Requirements
Include Description of Project or Problem to be Solved. Include how Expectations & Relationship will be Managed. Who will Provide X Type of Equipment,
Resources, etc.
Quality/review
Requirements
Include as much Information about Performance Expectations, etc.
Non- Disclosure Both Parties agree to Basic NDA Principles for the Duration of the RFP Process.
Special Requirements
For Government, List Governing/Accrediting Bodies (if applicable), Special Compliance Needs (for HIPA, etc.) & any other Legally Binding Entities or
Agreements Specific to this Project or Company.
Time Frame Include Kickoff Time for Project, Final Deliverable Date, & (if Needed) any Milestones in between.
Pricing/Payment Spell out how the Vendor should Present Price Proposal – by hour, by fixed price, etc. Is there a not-to-exceed Ceiling?
How to Submit Include Specific Skills & Capabilities of the Vendor Company that Relate to the Project, as well as Relevant Experience, Testimonials, etc.
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7. Selection of Vendor Operating Model
Operating Models Key Features Pros Associated Risk
Decentralized
▪ Loose confederation of vendor
management teams
▪ Add text here
▪ Provides greater flexibility for
LOBs
▪ Add text here
▪ Misaligned objectives
▪ Lost opportunities & lack of
enterprise wide adherence to best
practices
Centralized
▪ Resources consolidated in a
specific location
▪ LOBs responsible for strategy &
execution
▪ Clear decision-making authority &
responsibility
▪ Creates more predictable
outcomes
▪ Insufficient LOB-related
knowledge in centralized team
▪ Add text here
Center-Led
▪ This team develops strategy,
frameworks, policies & procedures
that are applied & customized by
LOBs
▪ Day-to-day management remains
a LOB responsibility
▪ Minimizes duplication of effort
▪ Potential for inconsistent
interpretation & application among
various LOBs
▪ Add text here
7
Basis the features,
advantages & risk
mentioned below,
select the operating
model which best
suits your firm
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8. Selection Process for Vendors
05
04
03
02
01
Create a team of
experts from relevant
departments
Assemble Team
Select vendors for
demos based on inputs
from the team members
Demos
Discuss & prepare
for negotiation
Award Contract
Review and evaluate
the submitted
proposals
Review Proposals
Based on the demo
and the RFP evaluation
make the final choice
Final Evaluation
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9. Vendors Selection Timeline
Vendor InitialPreparation EvaluationDiscovery Selection
› Select committees
› Carry out Scoping
› Specify reasons
for selection
› Add text here
› Establish Process
› Draft RFP
› Define Vendors list
› Add text here
› Establish Contact
› Communicate
› Share RFP
› Add text here
› Review
› Choose final list
› Add text here
› Pricing
› Site Visits
› Add text here
2.5 weeks 3 weeks 2 weeks 4 weeks 2 weeks
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10. 30-60-90 Plan
30 Days
› Carry out Scoping
› Specify reasons for selection
› Add your company specific
content here
› Add your company specific
content here
By 30 Days
60 Days
› Draft RFP
› Define Vendors list
› Add your company specific content here
› Add your company specific content here
By 60 Days
90 Days
› Choose final list
› Vendor Site Visits
› Add your company specific content here
By 90 Days
10
3
2
1
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11. 50%
10%
20%
10%
10%
100%
Vendors Evaluation Matrix
Criteria Points Weighting Total Must Points Weighting Total Must
Understanding project goal 10 15% 1.5 1 7 15% 1.05
Price 10 20% 2 1 3 20% 0.6
Vendor 3 15% 0.45 2 3 15% 0.45
Add text here 3 5% 0.15 2 3 5% 0.15
Add text here 7 5% 0.35 1 7 5% 0.35
Add text here 7 5% 0.35 1 7 5% 0.35
Add text here 7 5% 0.35 1 7 5% 0.35
Add text here 7 5% 0.35 1 3 5% 0.15
Add text here 7 5% 0.35 1 3 5% 0.15
Add text here 10 3% 0.3 1 7 3% 0.21
Add text here 10 7% 0.7 1 7 7% 0.49
Add text here 3 5% 0.15 2 3 5% 0.15
Add text here 7 5% 0.35 1 7 5% 0.35
Total 91 100% 7.35 67 100% 4.8
Vendor A Vendor B
Legend Score:
› 10 Fully accomplished
› 7 Mostly accomplished
› 3 Partially accomplished
› 0 Not usable
Legend Criteria
1
2
3
Criteria Met
Criteria Partially Met
Criteria Not Met
1
1
2
2
1
1
1
1
1
1
1
2
1
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3
1
3
1
1
1
2
2
1
1
2
2

12. Vendor Rating Scorecard
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Quality 19.0 27.0
Service 30.1 17.9
Delivery 32.5 17.5
Price 41.5 21.0
Supplier Score (200) 123.1 83.4
Supplier Name:
Internal Evaluation
Supplier Name:
Self Evaluation
Criteria

13. Negotiation Strategic Planning
Rank Negotiation item Objective
Strategy to obtain
objective
Outcome/ status
1 Reduce the proposed cost
Due to high volume, it will
be critical to minimize the
cost
Add text here
Vendor has agreed to
reduce the cost by 5%
2 Add text here Add text here Add text here Add text here
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14. 14
Additional
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About Us
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16. Comparison
16
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49%72% 54%90%
Male Female

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Our Team
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18. Location
18
35 M
71 M
42 M
25 M
55 M
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19. Puzzle
19
04
03
05
0201
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20. 20
Target
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21. 21
Lego
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02 03
01

22. Circular
22
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01
02
03
0405
06
07

23. Venn
23
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24. 24
Idea or Bulb
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25. 25
Magnifying
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26. 26
Bar Graph
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automatically based on data. Just left click on it
and select “Edit Data”.
• Product 01
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automatically based on data. Just left click on it
and select “Edit Data”.
• Product 02
0 10 20 30 40 50 60 70 80 90 100
Jun
May
Apr
Mar
Feb
Jan
Financial Year 2019
SalesinPercentage(%)

27. 27
Area Graph
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automatically based on data. Just left click on it
and select “Edit Data”.
• Product 01
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• Product 02
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
JunMayAprMarFebJan
SalesinPercentage(%)
Financial Year 2019

28. Thank
You
28
Address
# street number, city, state
Contact Numbers
0123456789
Email Address
emailaddress123@gmail.com