Before deciding on which KOT software to go with, make sure that software has these 7 things for easy operation of your business.

1. 7 Things to Keep in Mind
before choosing a software
for your Restaurant
Operation in 2019

2. 1. User Experience
Having to come into your restaurant and use poorly-designed,
outdated, slow software, can quickly become a significant
cause of frustration. A KOT system that is intuitive, easy to
learn, and easy to navigate, makes for a better user
experience.

3. 2. Data Access & Control
Choose KOT software that can provide you with access to your
data from any location, on any device. Whether it's a menu
update, a scheduling conflict, or a payroll issue, choose a POS
that will let you handle it all in real-time, wherever you are, it
can prove handy in time.

4. 3. Data Security
Automatic data backups, custom access controls, and data
encryption to protect against employee negligence and
criminal information theft are must needed. You’ll have peace
of mind knowing your customer’s credit card numbers are safe
and that your PCI compliance responsibilities are reduced too.

5. 4. Easy Inventory Management
Restaurants have to work with very thin margins. One should
be able to easily track ingredients and products and keep an
eye on where all of it goes. Not only will they have better
insight into what’s happening with the inventory, but you’ll be
able to better communicate when it’s time to place an order, or
if it’s time to cut back on reordering certain items.

6. 5. Ordering & Payment Facility
A secure payment process and table-side billing are some of
the ways of attracting the customers and increase the guest
satisfaction. Also, have multiple options to make payments are
also very useful.

7. 6. Maintaining Customer Database
Restaurants tend to maintain lot of customer information like
transaction details, phone numbers and functions which are
very valuable. Hence the restaurant operation software’s are
expected to maintain those with high security and use it for
creating promotion and communications to keep brining back
customer.

8. 7. Good Technical Support
A good technical support team is needed for the initial setup,
periodic software updates and training of the product. Also,
they must be available in the time of need when any technical
issue arises.