The document is about features of POS System. Source :: https://gygzy.com/service/top-web-design-companies/

1. Restaurant
Tableside Ordering:
Fulfill Orders Faster and More Accurately
i. Info:
Serving a lot of customers on a busy day is a challenge for restaurant
staff. Sygnio POS makes it faster and easier with the tableside ordering
feature. Restaurateurs will gain from a more streamlined selling process
while offering pop-up modifiers for suggestions and upselling menu items
to customers. Its speed, flexibility, and ease of use are everything you
need for a well-oiled restaurant POS system.
ii. Benefits:
More Sales: increase your orders with a visual menu and smart pop-up
feature for additional suggestions to the customers.
Improved Service: Offer Tableside Ordering with iPad and help your staff
manage all orders on time.
Detailed Report: Use timely report data to analyze how the staff is
performing, or whether you need changes to the menu.
iii. How it Works?
Smooth Order Process: Add items from the menu to the order and send it
immediately.
Upsell Easily: Increase sales with an automatic pop-up menu to offer
customers additional menu items.
Split and Join: Easily split and join items or tables without losing time and
effort.
iv. Customer Story:
“After Sygnio POS’s tableside ordering system, our staff managed to
create more control over the ordering process. Now we have more time to
spend with customers, to talk about our food or wine.”
b.Table Management and Reservation:
Increase Efficiency and Deliver Your Guests Unmatched Service
i. Info:
Sygnio POS has been designed specifically for restaurant businesses
and includes all the required features for the table management system.

2. With the unique table management system, waiting staff can quickly build
a floor table plan, take orders, manage all sections of your restaurant, and
manage parties.
Additionally, the floor plan builder tool helps in adding or removing tables,
or making changes to the floor plan in an instant. With the help of third-
party floor plan editors, you can also manage customized floor plans. In
other words, while working with Sygnio POS table management tool, you
will experience the easiness you always wished to have.
ii. Benefits:
Improved Service: Table Management allows waiting staff to spend less
time in the ordering process and more time with customers.
Easiness in the Management: Managers can carry an iPad themselves to
every corner of the restaurant and still manage the floor plan.
Reduced Errors: Table Management feature gives you complete control
over all restaurant functions. As a result, you end up making fewer errors.
iii. How does it work?
Build a Floor Plan: Add floor, different kinds of tables, wall, objects into
your floor plan design.
Monitor Your Plan: From the floor plan, detect the most demanded and
slow-turning tables.
Manage the Floor Plan: Easily add and control part tables, add them, or
move them to another table.
iv. Customer Story:
“Sygnio POS technology helped us a lot. Now we can easily organize
events and add changes to them. Also, our servers are more adaptable to
the new changes and menu items with the help of floor plan tools.”
c. Staff Management
Oversee your Team’s Success Easily and Accurately
i. Info:
The behavior of your staff speaks a lot about your establishmentin general.
These minute cues can have a big impact on the overall customer
experience
To optimize workforce efficiencies, Sygnio offers a Staff Management
feature to ease the workload and streamline operations. The software lets

3. you easily schedule, track, manage, and measure the working process of
your staff.
ii. Benefits:
Track Employees: View details of every service staff and track their work
efficiently.
Communicate Easily: Create clear communication with staff members with
the help of in-app messaging.
Manage Effectively: Gain access to a personal account and payroll
information of each server.
iii. How it works?
Facilitate Payroll: Calculate wages easily and more accurately.
Maximize Security: With modern security tools, prevent data loss and theft.
Track Staff Members: Follow staff performance, working hours, and wages.
iv. Customer Story:
“I can easily access reports,sales, and products from my device while I am
away from the business.It helped our team to save a lot of time and to have
more control over the business.”
d.Menu Management:
Make your Menu Ordering and Prep a Masterpiece
i. Info:
Your menu plays a key role in inviting customers to your restaurant. By
integrating your list into Sygnio POS Menu Management System, you will
be able to offer your customers a better ordering experience. You can
categorize menu items, divide them into groups, and subgroups with all
the detailed information. With Sygnio POS Menu Management System,
you will find it very easy to track orders and the preparation process.
ii. Benefits:
Increase Profit: Increase sales by adding colorful and visual images of
menu items before selling them to customers.
Improve Customer Experience: Schedule automatic menus and
promotions to training service staff in no time.
Decrease Costs: Easily control menu items and respond to low stock
alerts quickly.

4. iii. How it works?
Create Your Menu: Easily build, edit, and add your menu with a simple
touch interface.
Route Orders:with simple interface set default printers or edit printer
properties.
Offer Options to Customers: Allow customers to make modifications to
their orders.
iv. Customer Story:
“With Sygnio POS we can edit menu items as we want. For example, we
can add different kinds of beer and wine each time and see how customers
react to those modifications. Later we use this data to edit our menu again.”
e. Inventory Management:
Say Goodbye to Costly InventoryManagement Woes
i. Info:
Don't get bogged down by the burden of inventory. Simplify inventory
management to save both time and money. With Sygnio POS inventory
management system, you will get detailed information about the stock size
of each menu item with notifications when you are about to go out of stock.
It will help you to minimize inventory errors, letting you focus on what’s
more important - the food.
ii. Benefits:
Manage Food and Ingredient Costs: Access detailed information about the
cost of food and other ingredients on the menu.
Choose Menu Items: Bring profit margins higher with specific menu items
and ingredients. Choose whether it's worth having a specific item on the
menu.
Enhance Service: notify staff members about stock size information and
improve overall service levels.
iii. How it works?
Choose ingredients: easily add, remove ingredients with details including
size, portions, and price.
Create Recipes: Group ingredients together to create your preferred
recipes.

5. Manage Food Stock: Edit food inventory by adding or removing ingredients
and food items.
iv. Customer Story:
“With Sygnio POS inventory management system, we are no longer
concerned about the stock size of ingredients as we rely on the alert
function of the system. We are getting notification whenever we lack the
ingredients of food. It helped us a lot to focus on increasing our customer
satisfaction. ”
f. Payment Processing Solution:
Get The Most Secure and Efficient POS Payment Solution
i. Info:
Authorizing payments efficiently and securely is necessary to ensure that
your business maintains a steady cash flow. Whether you want an
integrated system built-into your computer or a standalone payment
system. Our team will help you through the process and ensure that you
get all the required features for an enhanced payment system that fits
your needs.
ii. Benefits:
Sygnio POS offers you the freedom to choose a suitable payment system
that is both secure and convenient. You can select among pay-at-table
options, different integrated solutions, and accept payment from all card
types. Choose Sygnio POSand gain access to the fastestand mostreliable
payment options for your customers.
iii. How it works?
Choose Among Alternatives: Analyze and choose the most suitable
payment processor from a variety of different options.
Offer Flexible Payment Options: Offer convenience to your customers by
allowing almost all types of payment methods.
Pay-at-Table Choice: Greater convenience for your customers by offering
tableside payment.
iv. Customer Story:
“Sygnio POSpayment options helped us to speed up the payment process.
Its easiness and acceptance of all kinds of payment cards are key factors
to improve user experience.”

6. g.Support:
Around The Clock Support When You Need It
i. Info:
Just because everyone else is asleep, that doesn’t mean your technical
issues shouldn’t be resolved promptly. Our experience in the restaurant
industry, combined with technical knowledge, will offer you 24/7 customer
support whenever you need it.
Technical Support - Sygnio technical support team will make sure that
you get the needed support even during odd hours. If there is an error
with your POS system, we will be available to solve your problems.
Contact Sygnio technical support team via phone, email, or webchat.
Plus, our cloud-based POS software gives our tech team easy access to
scan the system, and identify issues you may have.
Hardware Support - We understand that technology can sometimes be
unpredictable. To help you find the best hardware support, we’ve put
together a team of expert engineers who can look into your problems are
find quick resolutions. Contact Sygnio technical support team via phone,
email, or Webchat - and get to fixing.
ii. Benefits:
Ease in Troubleshooting: Remote troubleshooting allows the technical
support team to diagnose the problems on your devices remotely .
Hardware Fixes: Our support team is always available to diagnose
problems and find quick resolutions.
Backups: The cloud-based system lets you secure your data with daily
automatic backups.
iii. How it works?
When you face a problem, before calling the technical support team, view
self-help and video tutorials. You might be able to fix it there.
You can easily send messages and screenshots to the support team
members via the app.
We offer 24/7 technical support, so you can call us in case you need help
anytime and from anywhere.

7. iv. Customer Story:
“With Sygnio POS we can edit menu items as we want. For example, we
can add different kinds of beer and wine each time and see how
customers react to those modifications. Later we use this data to edit our
menu again.”
h.Customer Relationship Management:
Manage Customers and Build Personalized Experiences
i. Info:
With Sygnio POS, every transaction is an opportunity to build lasting
relationships with your customers.Loyalty features included in the software
package make your customers feel valued with a desire to keep coming
back for more. Customers can sign up to your platform, join loyalty
programs of their liking, and interact with you. You can easily access those
customers through marketing strategies and make them your loyal clients.
ii. Benefits:
Increase Profit: Reward your customers by tracking their orders and
account data.
Improve Service: Keep information about the favorite food of each client
to serve faster.
Apply Business Intelligence: Use purchase history data of your loyal
customers to apply promotions and discounts.
iii. How it works?
Create Customer Account: Add and manage customer account with all
detailed information.
Control Customer Balance: Accept different payment methodologies and
track customer balance.
Benefit from Collected Data: Use existing customer account to charge for
the orders.
iv. Customer Story:
“The most interesting part of Sygnio POS for me is that you get a
summary report at the end of the day. From this report, I can easily
identify how we worked and what were the costs and sales during the
day.”

8. Live Reporting & Analysis
Make Data-Driven Decisions Quickly and Easily
Your restaurant has data that can be used to improve business operations. Sygnio POS system offers
advanced analytical tools to help you leverage this data in the best possible way. With all the necessary
reporting tools you might need, you can make decisions backed by strong data. These live reports and
analytical tools can be accessed on any device and at any time. Paying attention to live reports will help
you to save thousands of dollars and considerable time.
Customize Menu Items Based on Live Reports
Now you can access orders by table, amount, name, date, and much more. Find out items that are best
sellers. Based on the reports, create and manage multiple menu categories. Figure out what things are not
selling and how you can make your menu more profitable. Without the use of analytical tools, you might
think that the best selling items in your restaurant are the most profitable one. However, in reality, that might
not be the case. On the other hand, analytical reports will demonstrate several low selling items that have
potential. Simply highlight products on your menu that are more profitable and focus your sales on these
items.
How it works?
Build customized reports and get a complete picture of how your restaurant is performing. Figure out what
items on your menu are the best sellers and which ones need more promotion. Use different filters and
variables to get detailed insight from live reports. Know about loyal customers and see what they are buying
from your restaurant. Store all your data securely and safely in the cloud, and access live reports whenever
you need it.
Benefits
Increase Profit: detect the profit margin of a specific menu item so that you can decide whether you need
to remove it or keep it.
Improve Customer Service: understand your customers and improve services by making changes to your
delivery strategies.
Make Accurate Decisions: Access summaries and detailed reports, gain accurate insight, and make well-
researched decisions.
Retail
Staff Management:

9. Maximize Productivity and Build A Dynamic Workforce
Do you want to know how your team is doing when you're not watching? You can maximize productivity by
identifying key areas where your employees are proficient and where there is room for improvement. Your
employees tell a lot about the culture and environment of your restaurant. This makes controlling your staff
a critical yet challenging task. Our POS software is here to make managing your staff a lot easier. The Staff
Management feature will provide you a more comfortable working environment. You will easily manage to
track, schedule the ordering process of your employees.
How it works?
Create your customized staff management and scheduling tool. Track the performance of your employees
using analytical tools. Easily assign monthly, daily, or weekly sales targets for each staff member and track
how they are performing based on the assigned tasks. At the same time, access a list of employees and
calculate the cost of labor. With the help of security, tools prevent any loss and pilferage — gain control
over the performance, wages, and working hours of employees.
Benefits
Track Staff Members: Gain access to the performance of each member and manage their work efficiently
Communicate Easily: Gain instant communication with your employees using in-app messaging
Control Effectively: Create a personal account and manage the information of each server
Live Reports and Analytics
A 365 Degree View of All Your Operational Activities
You can benefit from the historical data of your business in the successful decision-making process. This
data gives you insights about how best to manage employees, ensure customer satisfaction, and more.
Sygnio POS offers you analytical tools to get detailed live reports, which will help you make thoughtful
decisions about your business.
Get your live reports anytime, anywhere.
The best thing about live reports and analytical tools is that it can be accessed anytime, anywhere. Your
business data can be accessed from any device. The real-time data will be available to you whenever you
need them, even when offline.
How it works?
Our advanced analytical tools analyze your stock, employee performance, and customer experience to
offer you real business optimizations. You can quickly build your analytical reports to get an insight into
staff performance. What’s more, you get to know about what products bring more profit to your business.
A wide range of filters will help you to narrow down features and identify problem areas quickly. Get to your
loyal customers and what they are buying from you. Effectively manage your inventory. See your stock and

10. inventory levels to make sure that you are always well-stocked. Our POS software ensures that your data
is safe in the cloud so that you can get live reports whenever you want from any device.
Benefits:
Access your data from anywhere - our mobile-friendly dashboard will display how your business is
performing with easy to understand charts. You will identify which areas need more work and what are the
essential trends.
Breakdown reports - apply a wide variety of filters to understand the needs of your customers, current
trends, and staff performance.
Get more sales insights - detailed sales reports will increase the performance of your brand, suppliers,
collections, and product categories. You will be able to store metrics.
Inventory Management
Manage Stock Like an Expert
With the help of our inventory management system, get detailed insight into your stock size. When you are
out of stock, get quick notifications to minimize inventory delays. With the help of CSV file importing feature,
easily migrate your products from an old point of sale to an online store. Build different product lines
featuring various colors, sizes, or other variations. Or combine products to create an entirely new and
fascinating product like gift boxes. Use your existing product barcodes or create new ones. Quickly sell
products, purchase supplier returns, orders, or stock-take with Bluetooth or USB barcode scanner.
Inventory management on your Fingertips
Categorize and group your products by their name, supplier, type, SKU, brand, supplier code, and more.
Quickly build reports, coordinate online store collections, and perform inventory checks. Build your own
single central product catalog and synchronize your products across different channels to erase double
entries and other errors. Create a copy of the product with one click and make changes before delivering a
new product, to eliminate the need for similar products.
How it works?
Take control of your products, whether you have thousands or just one SKU. Do not waste time on stock
orders, manage everything quickly with the help of CSV uploads; or scan product barcodes to manage
stock orders quickly. If you face low stock levels, make automatic stock orders. Avoid excess or too little
stock inventory. Quickly note and return unsold, damaged, or faulty items to suppliers.
Benefits
Create automated promotions - simplify your promotions using our POS software. Enter the maximum or
minimum purchase amount and add an automatic end date.

11. Manage store discounts - if you are running different promotions, our inventory management software will
help you to make the process easier. You will apply product discounts for every channel. If you want to
target only specific stores, this can be done easily.
Apply custom pricing - create different pricing policies for different customer groups, your important
customers, or your staff.
Customize taxes - handle your taxes for different states, cities, or countries.
Payment Processing Solution
Improve Customer Convenience with Multiple Payment Methods
Accept all kinds of payments as per the convenience of your customers, whether it is online, in-store, or
on-the-go. Our system integrates with most reputable payment providers to provide a smooth payment
experience for your customers.
Make payment process simple, fast and secure
Get fast, simple, and secure payment methods. To greater customer satisfaction, you need to provide a
reliable and smooth payment process. Sygnio POS ensures that you have all the required features of an
enhanced payment system. Increase the accuracy of payments and save time. Our POS solution will
ensure that you will not face human errors, double-entries, or other avoidable errors. Plus, you will get the
payments within two working days into your bank account.
How it works?
Get access to different alternatives and choose the best one for your business. Offer flexible payment
options to your customers and allow them to pay by different options. Enjoy the benefits of our easily
integrated payment solution with the best in class payment partners.
Benefits
Enhance customer experience - let our integrated payment system serve more customers and offer
exceptional customer service. Use mobile POS on the iPad to accept client payments.
Accept online payments - start accepting 24/7 online payments via an eCommerce store. Choose one of
our partners to get paid instantly from online sales.
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Support
Empowering Customers With On-time Support

12. Our team consists of experienced retail workers, managers, and technical experts to offer the best customer
support. Our experience in the retail industry, combined with specialized knowledge, will go a long way in
helping you run your business smoothly. Our 24/7 customer support is there to help you if you ever face
any issues.
24/7 support for all kinds of queries
Our friendly support team are available to answer questions or concerns on multiple channels. You can
write an email with your questions and problems to get assistance from our experienced support team. We
have team members coming from the retail industry; therefore, we understand your everyday challenges.
You can quickly call us anytime without worrying about additional payments. Or find us on social media and
join our community to communicate with people who can make a change. We are always available to reply
to your messages instantly. Plus, our Help Center contains many helpful articles that can provide solutions
to your everyday POS problem. Do not hesitate to read those articles, watching video tutorials, and training
whenever you have a problem.
How it works?
In case you face a problem, you can get a quick resolution via Help Center. If you cannot solve the problem
here, just send us a message with screenshots to the support team from different online channels. Our
technical team is on standby 24/7 so that you can call if you need immediate assistance. We provide
account setup, ongoing training, POS installations, and hardware configuration. Our experts also can help
you with add-ons, accounting, warehousing, and staffing.
Benefits
Independent sources - get all the latest retail tips and trends in the retail industry with our free resources
such as e-books, free tutorials, retail expert webinars, and blogs.
Hardware fixes - Our support team is always available to solve your complicated hardware problems.
Backups: Secure your data with daily and automatic backups.
Meet-ups and retailer events - get a chance to join our useful workshops or meet-ups to follow the trends
and meet with our partners.
Customer Relationship Management
Get To Know Your Customers Better
Sygnio POS is feature-packed with an up to date customer relationship management tool to enhance
customer relationships. The loyalty features in the tool make your customers feel special and keeps them
coming back. The tool will help you build a customer database and grow your business with the help of our
customer loyalty program. Customers will sign up onto your platform, join loyalty programs, and interact
with you. You can easily access those customers through marketing strategies and turn them into loy al
clients.
Improve customer relationships

13. Offer regular discounts and promotions to your most loyal customers. Create a customer group containing
VIP customers and apply different pricing policies for them - or use the group to manage staff privileges
and sales operations. Export target customer’s info to your email marketing tool and maintain a central
customer management database. Sync their purchase history no matter in which shop they are making a
purchase. Instead of refunds, offer your customers store credit to keep them coming back.
How does it work?
Create customer accounts and manage them by adding all relevant information. Automatically store their
data under profiles and view all the details of the exact customer profile, including account balance,
purchase history, and loyalty. Accept different payment methods and track customer balances. Save
customer data instantly during the checkout process and build a customer management database. Use
existing customer account to charge for the orders.
Benefits
Bring new customers - help your customers to promote your business. Provide gift cards and let your
customers spread the word about your business.
Increase your profit - reward loyal customers by tracking their purchase history and account data.
Know your top customers - get to know who is your valuable customers and how they spend their money.
Get all the control - offer custom rates for specific products or provide loyalty rates for all products.
Reviews
Review 1
Sygnio POSis very easy to set up and use.With Sygnio POS,we can deliver faster service
and make fewer mistakes. Powerful reporting tools help us to analyze the current state,
make profitable and smarter decisions in terms of pricing policy and menu changes.
Review 2
Sygnio POS makes it super easy to keep track of costs and profits, improve our customer
satisfaction, and increase sales. We have observed a 15% increase in our sales since
the integration of Sygnio POS into our business. Now for us, it is hard to imagine our
company without Sygnio POS.
Review 3
My employees have learned how to use Sygnio POS within a couple of minutes. Its
easiness is the number one feature that I love most about this POS system. We have
managed to decrease the average service time by 5 minutes per customer. It sounds like
a small number but is enough to gain customer satisfaction. It also helps us to have more
tables than average on busy nights.

14. Review 4
I love how Sygnio POS is flexible and easy to use. Our customer service has become
much quicker and efficient after the integration of Sygnio POS into our business. It gets
better with each update, and customer support is always here to help us.
i. Reports and Business Intelligence:
Get the Most Accurate Reports to Stay Ahead
i. Info:
Your business contains historical data that can help you make successful
decisions. But as a restaurant owner, looking through piles of legacy
documents may not be the best use of your time. Introducing BlickPOS, a
program that offers a detailed report about your restaurant’s data, so that
you gain easy access to data and make changes when necessary. The
reports and analytics feature is always accessible to you whenever you
need it.
ii. Benefits:
Increase Profit: detect the profit margin of a specific menu item so that
you can decide whether it should stay or go.
Improve Customer Service: understand your customers and improve
service by making changes based on their preferences.
Make Accurate Decisions: Access more than 50 summaries and detailed
reports, gain accurate insight, and make objective decisions.
iii. How it works?
Benefit from summary reports: Use collected data of your POS system by
viewing the analytics dashboard.
View general summaries: Get an insight into quick facts and find an
answer to your specific questions.
Track your sales: get sales reports and view the performance of every
item sold.
iv. Customer Story:

15. “The most interesting part of Sygnio POS for me is that you get a summary
report at the end of the day. From this report, I can easily identify how we
worked and what were the costs and sales during the day.”