Strategic Portfolio Management Capability Map.pdf

Capability Map
Strategic Portfolio Management
(SPM formerly ITBM)

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Strategic Portfolio Management
Strategic Planning Application Portfolio Management
Agile Project Portfolio Management
Portfolio Management
Benefits Realization
Management
Financial Planning
Resource Management
Program Management
Demand Management
Timesheet Management
Project Management
Now
Platform
Workflows
Dashboards Workspaces Surveys &
Assessments
Artificial
Intelligence
Chat Bot
Mobile
Experience
Bench
marking
Data
Filtration
Cloud
Integrations Automated
status reports
Common
Data Model
Portfolio Prioritization
Investment Funding
Roadmap Planning
Goals Framework
Innovation Management
Scenario Planning
Information Portfolio
Business Capability
Management
Technology Portfolio
Management
Business Application Inventory
Diagramming & Artifacts
Application Rationalization
Test Management
Agile Development
Scaled Agile Framework
Lean Portfolio Management
Digital Product Management

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Goals
Framework
Single place to set, track, and evaluate goals to
accomplish targets that drive outcomes
Update and track goal
progress in real-time
Create shared end-to-
end goal visibility
Associate strategic goals
to all types of work

Portfolio
Prioritization
Single inventory of all work to review, evaluate,
and prioritize the right work to pursue
Compare competing
priorities
Understand existing and
upcoming work
Capture all work in a single
location

Roadmap
Planning
Visualize plans on an outcome-driven roadmap to
connect investments and teams to strategy
Drill down to see details and
dependencies
Track progress in real time
Organize all work visually in a
single location

Scenario
Planning
Create and compare scenarios to optimize portfolio
outcomes given budget and resource constraints
Prioritize projects without
over allocating resources
Override scenarios based
on evolving priorities
Simulate scenarios based on
competing approaches

Investment
Funding
Effectively compare investment options to fund the
right work to achieve desired business outcomes
Consolidate various
investment requirements
Leverage a flexible funding
model
Plan and track the flow
of funds

Innovation
Management
Single funnel for innovation to quickly evaluate and
accelerate implementation of the most valuable ideas
Consolidate various idea
sources
Increase visibility &
employee engagement
Crowdsource, curate, and
promote the best ideas

Scaled
Agile
Framework
Apply lean and Agile principles across enterprise
teams to deliver value fast at scale
Enable transparency into all
work across the enterprise
Align planning and resources
to accelerate collaboration
Achieve business agility with
customer driven solution

Agile
Development
Leverage Agile principles enabling teams to
consistently deliver products and services
Drive visibility and alignment
with continuous improvement
Continue using preferred
Agile tools while syncing data
Blend Agile and traditional
work for enhanced flexibility

Lean
Portfolio
Management
Apply lean and agile principles to optimize flow of
value through continuous funding and alignment
Capture, track, and prioritize
epics in a portfolio Kanban
Gain greater visibility to
accelerate time to value
Align organizational goals
and strategies with epics

Digital
Product
Management
Adapt to changing market needs by using a product-
centric approach to enable rapid delivery of value
Align to customer needs
through continuous planning
Accelerate product-market
fit through incremental value
Retain cross-functional teams
for optimal performance

Unified
Backlog
Bring together work of multiples types into versatile
backlogs to efficiently prioritize work
Centrally manage problems,
incidents, defects, or stories
Balance ‘Run the Business’
and ’Grow the Business’
Gain shared visibility for
enhanced flow of work

Test
Management
Streamline testing processes to help reduce cycle
times and increase software quality
Consolidate and track
multiple testing cycles
Centrally plan and manage
testing processes
Deliver software efficiently
with fewer defects

Portfolio
Management
Evaluate financials and
capacity using scenarios
Compare portfolio scenarios to select the optimal
composition of work to achieve portfolio objectives
Plan, track, and analyze
portfolio trade-offs
Ensure investments reflect
organizational strategies

Program
Management
Leverage programs to coordinate multiple related
projects to improve organizational performance
Track and monitor
performance in aggregate
Optimize cross-project
dependencies, risks and issues
Strategize to ensure success of
multiple related projects

Project
Management
Seamlessly plan and manage projects of any size or
complexity from a single, intuitive workspace
Flexibly manage work using
multiple methodologies
Increase collaboration &
shared visibility
Deliver value guided by
PPM best practices

Resource
Management
Align the right people with the right work at the
right time to optimize resource utilization and cost
Take action using up-to-date
availability and constraints
Identify additional hiring
needs to staff the pipeline
Match resource expertise to
efficiently fulfill requests

Financial
Planning
Plan, track, and report project financials from a
single pane to help improve accuracy & efficiency
Estimate resource cost
based on resource plans
Act quickly when projects
are over or under budget
Visualize and track key
financial metrics

Demand
Management
Create a centralized intake of business requests to
evaluate and prioritize what matters most
Consolidate various
demand intake sources
Create shared visibility
enabling collaboration
Evaluate and compare
competing demands

Benefits
Realization
Management
Track and report benefits
accrued as projects progress
Analyze return on investment by capturing monetary
and non-monetary benefits realized from projects
Associate benefits realized
to strategic goals
Visualize value realized for
post-project governance

Timesheet
Management
Gain confidence in ‘actuals’ that drive key
financial indicators and resource utilization
Save time by associating
time entered to work done
Share time entered with any
financial system of record
Centrally managing time
entry, approval, and analysis

Application Portfolio
Management

Business
Application
Inventory
Actively maintain a portfolio of all applications to
help reduce redundancies and costs
Single source of truth for
all applications
Leverage data certification
to maintain app inventory
Measure and compare to
gain insights through reporting

Technology
Portfolio
Management
Actively monitor the lifecycle of technologies
running critical business apps to help reduce risk
Assess risk in using outdated
software and hardware
Proactively address technical
debt
Define and enforce a set of
technology standards

Application
Rationalization
Evaluate the performance of business apps to
maximize value and lower costs
Use several criteria to
effectively evaluate apps
Reduce redundancy and
complexity
Optimize investments in the
application portfolio

Business
Capability
Management
Reduce people, process, and technology gaps so
the right technology is serving the right capabilities
Map relationships between
applications and capabilities
Identify opportunities to
enhance capabilities
Visualize how technology risks
affect capabilities

Information
Portfolio
Track the access of data across different apps to
mitigate risk and help meet compliance requirements
Drive compliance to proactively
help reduce issues
Align to industry compliance
regulations
Catalog the data that
applications access

Diagramming
&
Artifacts
Document architectural decisions through diagrams
and artifacts to create shared understanding
Create and synchronize
diagrams with Lucidchart
Describe a system, solution,
or the state of the enterprise
Drive alignment on
current and future states

Integrations
Integrate with external applications to help ensure
critical data is synchronized to improve productivity
PPM : Microsoft Project
Microsoft Teams
Microsoft PowerPoint
Slack
APM : Lucidchart
Microsoft PowerPoint
Agile 2.0 : Azure DevOps
Atlassian JIRA
Other company and product names may be trademarks of the respective companies with which they are associated

Automated
Status
Reports
Automatically generate shareable status reports to
save time and increase efficiency
Personalize branded reports
to save time and effort
Communicate effectively
with external stakeholders
Quickly create and share
frequently used reports

Dashboards
Configure layouts for your
needs
Display interactive widgets on a single pane of glass
for fast and informed decision-making
Quickly identify exceptions
to resolve issues
Predictive analytics enabling
proactive decision making

Workflows
Digitize repeatable processes to create automated
workflows that help save time and reduce errors
Enable citizen developers with
drag and drop automation
Analyze usage to gain insights
into areas of improvement
Support audits through usage
data and visual workflows

Workspaces
Dashboard widgets allow
quick access to targeted data
Prioritize important work to
act quickly
Increase visibility into critical
work and gain key insights
Personalize workspaces with persona-specific
content in one place to drive action and efficiency

Benchmarking
Opt-in to share anonymized
and aggregated data
Improve based on
recommendations
Analyze benchmarked KPIs
from a single dashboard
Leverage benchmarks to gain comparative insights
against peers to drive continuous improvement

Surveys
&
Assessments
Create, send, and evaluate surveys on the Now
Platform to get feedback that drives performance
Leverage survey data to gain
insights and drive action
Gather actionable feedback
from stakeholders
Automatically map results to
identify areas for improvement

Artificial
Intelligence
Leverage artificial intelligence to improve business
operations and gain meaningful business insights
Predict, suggest, & drive
data analysis
Avoid entry of duplicate or
inaccurate data
AI-enabled grouping of similar
ideas, demands, & projects

Cloud
Scale fast with the Now Platform cloud capabilities
to do business anywhere, anytime
Manage and scale with
ease
Lower infrastructure costs
and increase flexibility
Help meet compliance needs
with securely encrypted data

Common
Service
Data
Model
Map your organization’s CIs
using tables & relationships
Set of standards & procedures
to configure applications
Monitor costs and make better investment decisions
by leveraging the Common Service Data Model
Inventory the data that feeds
dashboards to provide insights

Mobile
Experience
Conveniently work from anywhere using the Now
Mobile app on your phone
Review and approve
requests with ease
Stay connected & access
information in real time
Create, view, or edit work
on the go

Chat
Bot
Configure conversation flows
to serve various use cases
Evaluate feedback to
continually improve chatbot
Get quick answers to take
action with Virtual Agent
Resolve issues fast with an AI-powered chatbot to
free up time for value-added work

Data
Filtration
Control user access to data to enhance data
separation, security and privacy
Deny access to data to help
prevent breaches
Easily create rules to
manage access
Make auditing, reporting,
& troubleshooting easier

Strategic Portfolio Management Capability Map.pdf

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